English 
Français 
A
Rating: 5 out of 5
I love it
Translated reviews
Customer reviews of La Tourangelle
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 410 published reviews
Summary of reviews
La Tourangelle consistently delivers fast, secure, and careful shipping, with packages arriving quickly and products arriving well packaged. Customers praise the oils for their pronounced flavors, diverse varieties (flax seed, pistachio, roasted seed oils, pumpkin seed, bearnaise-like blends), and reliable, high-quality taste and texture that remains consistent over time. The shopping experience on the website is described as easy and straightforward, with many noting repeat orders and long-standing satisfaction, underscoring dependable product availability and strong customer service. Overall, the store is viewed as trustworthy and top-tier in quality, with gratitude expressed for fast processing, clear packaging, and excellent product performance.
All reviews
A
Rating: 5 out of 5
Quality
Translated reviews
A
Rating: 5 out of 5
The basil oil, I put it on my sandwich with cheese and tomato and in the oven. This oil has a unique flavor, it makes everything taste good.
Translated reviews
A
Rating: 5 out of 5
Top customer service! Attentive, reactive, everything we love. Thank you
Translated reviews
Response from La Tourangelle
Hello, Thank you for your warm comment, it makes us very happy! Being attentive to our consumers is a priority for our teams! We wish you a wonderful end of year holiday! See you soon, The La Tourangelle team
A
Rating: 5 out of 5
Package, delivery at the post office and before the holidays: very good. Just that I must have missed the confirmation message, it was your 'customer feedback' message that made me think I had to go check. Thank you.
Translated reviews
Response from La Tourangelle
Hello, We are delighted that you received your package on time. We wish you a wonderful holiday and especially a good tasting! See you soon, The La Tourangelle team,
A
Rating: 4 out of 5
The speed of delivery, but unfortunately a dented can, quite annoying as it was intended to be a gift for Christmas.
Translated reviews
Response from La Tourangelle
Hello Fabienne, We are sincerely sorry that you received damaged cans, this must have happened during transport as we always ensure to send intact cans. Our teams will take care to contact you directly. We wish you a wonderful holiday season! See you soon, The La Tourangelle team
A
Rating: 4 out of 5
Careful presentation, impeccable package. I have not yet tried these oils with natural aromas for the result.
Translated reviews
A
Rating: 5 out of 5
Quality products, reasonable prices, very fast delivery, nothing to complain about!
Translated reviews
A
Rating: 5 out of 5
Excellent flavored oils... the small bottles have a significant practical side...
Translated reviews
A
Rating: 1 out of 5
I did not receive my order, although paid for... so I am waiting for a refund...!?
Translated reviews
Response from La Tourangelle
Hello, Thank you for taking the time to write to us to report this problem, we are sincerely sorry for this inconvenience. Please know that our teams are working hard to locate your lost package. We confirm that your order was indeed shipped on 16/11/2024 from our warehouses. A procedure has been put in place with the carrier. Unfortunately, fraud related to lost or stolen packages is becoming increasingly significant in 2024: https://urlr.me/MzRxyY These frauds are of course independent of our operations and our willingness. Please know that your order will be fully refunded or reshipped. We will take care to contact you as soon as possible. Thank you for your understanding. We wish you a wonderful end of year holiday season! The La Tourangelle team,
A
Rating: 5 out of 5
Your oil has become impossible to buy in stores, hence my order online. It is a pity that it is no longer referenced at U, CARREFOUR, AUCHAN (at least in the central region). This may be my last purchase because to buy your products, in addition to their costs, one must also pay shipping fees. Do without these brands that ruin our quality of life!!!!!!
Translated reviews
A
Rating: 5 out of 5
Very good products.
Translated reviews
A
Rating: 5 out of 5
Careful and fast shipping. I do not know the products well enough to give my opinion.
Translated reviews
A
Rating: 5 out of 5
Easy order, lots of choices. Fast delivery, products secured in the package. Good quality products.
Translated reviews
A
Rating: 3 out of 5
Too early to have an opinion.
Translated reviews
A
Rating: 1 out of 5
Terrible. I do not recommend at all. They do not keep their commitments. I am an elderly person. They doubted my word regarding a code. I ordered my oil elsewhere without a discount and paid less for it.
Translated reviews
A
Rating: 4 out of 5
The oils are very good, but the plastic for one of the bottles is not good! And also transparent, hence 4 stars. For oils, for me, the container is very important: preservation, light, air, etc., hence the choice to order from 'La Tourangelle' B mol. I notice that the product has disappeared from your site!
Translated reviews
A
Rating: 5 out of 5
The speed of shipping and the quality products.
Translated reviews
A
Rating: 5 out of 5
I have known the wok oil for years, which I appreciated a lot. I tried the spicy oil, which is very good. I haven't tried the others yet.
Translated reviews
A
Rating: 5 out of 5
Oil without smell or strong taste. Balanced and ideal for dressings.
Translated reviews
A
Rating: 5 out of 5
I love these products. Best basil oil I have tried.
Translated reviews
A
Rating: 5 out of 5
Very good quality product.
Translated reviews
A
Rating: 5 out of 5
Excellent products. Very reasonable quality/price ratio.
Translated reviews
A
Rating: 4 out of 5
Everything is good.
Translated reviews
A
Rating: 5 out of 5
Perfect walnut oil for a ketogenic diet mixed with yogurt.
Translated reviews