La Tourangelle consistently delivers fast, secure, and careful shipping, with packages arriving quickly and products arriving well packaged. Customers praise the oils for their pronounced flavors, diverse varieties (flax seed, pistachio, roasted seed oils, pumpkin seed, bearnaise-like blends), and reliable, high-quality taste and texture that remains consistent over time. The shopping experience on the website is described as easy and straightforward, with many noting repeat orders and long-standing satisfaction, underscoring dependable product availability and strong customer service. Overall, the store is viewed as trustworthy and top-tier in quality, with gratitude expressed for fast processing, clear packaging, and excellent product performance.
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Acheteur Vérifié
Rating: 1 out of 5
I have been waiting for my refund for 15 days, this is unacceptable.
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Response from La Tourangelle
Hello, We are sorry to hear that you had a bad experience with our customer service. A change in the computer system has disrupted our internal organization and may have caused additional delays in processing orders, returns, and refunds. Please accept our sincerest apologies on this matter and we hope to keep you among our loyal customers. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Garlic infused oil is a pure delight!!
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products, we are delighted to hear that you enjoyed it! See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Good products. Fast delivery. Well-packaged products.
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
Quality oil and especially a unique flavor that cannot be found elsewhere
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Response from La Tourangelle
Hello, A big thank you for your very positive feedback on our products and your experience with La Tourangelle. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 3 out of 5
I waited nearly 15 days to receive my order... a bit too long; one must anticipate if they don't want to run out...
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Response from La Tourangelle
Hello, Thank you for your feedback on our products and your experience with La Tourangelle. I am sorry to hear that you had to wait so long before being delivered. A change in the computer system indeed caused us to fall behind on end-of-year orders. I apologize for this delay and we hope that our products have given you complete satisfaction. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 1 out of 5
I order items, my order is confirmed, I am billed, I am told it will be shipped... and only after that I am explained that one of the items no longer exists and that I will not receive it. I am still waiting for my refund though!
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Response from La Tourangelle
Hello, I am sorry to hear that you had a bad experience and that the products you ordered were not delivered. A change in the computer system has caused delays in processing orders, stocks, and refunds. I hope customer service was able to assist you, I apologize for this delay and we hope that our products have given you complete satisfaction. See you soon, The La Tourangelle team
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Acheteur Vérifié
Rating: 5 out of 5
The quality of its oils
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Acheteur Vérifié
Rating: 5 out of 5
Very good and delivered without problems
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Acheteur Vérifié
Rating: 5 out of 5
Very good site. The oils are wonderful and ordering online has saved me a lot of time.
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Acheteur Vérifié
Rating: 5 out of 5
Speed of dispatch, order as expected and a nice discount via a promo code. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
Wide choice of oils. Discovered through a gift. Seduced, I ordered to share with those around me. Easy order. Responsive team. Correct reception and very well packaged parcel. I recommend these products.
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Acheteur Vérifié
Rating: 5 out of 5
Excellent products, very fast delivery, very well packaged parcel.
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Acheteur Vérifié
Rating: 5 out of 5
Simple online order. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Excellent quality products, fast delivery, careful packaging and wrapping
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Acheteur Vérifié
Rating: 5 out of 5
Always a pleasure. The taste of basil oil when you just open the bottle is self-sufficient. And I ordered coconut oil for the first time, I am delighted, a treat for cooking my coconut/curry falafels.
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Acheteur Vérifié
Rating: 5 out of 5
I love coconut oil because I use it for organic cosmetics.
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Acheteur Vérifié
Rating: 4 out of 5
Old-fashioned flavored oil is by far the best, with an extra flavor. The strong flavored oil is much lesser, closer to classic oil
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery and appropriate protection of the package contents
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Acheteur Vérifié
Rating: 5 out of 5
Good products and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Flavored oils
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Acheteur Vérifié
Rating: 5 out of 5
Simple and fast order. Very good quality oil, tasty. Fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
The quality of the products is there. Only regret is not having more items like mustard... but the mayonnaise is a delight.
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Acheteur Vérifié
Rating: 5 out of 5
I spoke to someone on the phone regarding a payment issue. The person took the time and was clear.
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Acheteur Vérifié
Rating: 5 out of 5
Very good products. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
Serious company with good follow-up
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery. Never disappointed with the products
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Acheteur Vérifié
Rating: 5 out of 5
Always top-notch and excellent quality... really well done for everything. Best regards, Mr. Biron Patrice in Yenne, Savoie
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Acheteur Vérifié
Rating: 5 out of 5
Top-notch products
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Acheteur Vérifié
Rating: 5 out of 5
Very good products
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Acheteur Vérifié
Rating: 5 out of 5
Oils with different flavors are extraordinary for cooking; my favorites are avocado oil and organic virgin coconut oil.
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Acheteur Vérifié
Rating: 5 out of 5
The avocado oil is just great!
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery... impeccable packaging... and quality of products
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Acheteur Vérifié
Rating: 4 out of 5
We have been searching for years for a tasty olive oil. So far, the only excellent oils have been from Greece and southern Spain, and we are delighted to discover your oil from different varieties. In our opinion, the so-called tasty oil lacks a bit of zest but remains very enjoyable; however, a more pronounced olive flavor would delight our delicate taste buds.
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