Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

All reviews

A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/07/2021
The site is well navigated. High-quality products. Items superbly protected for transport. Fast turnaround.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/07/2021
We all love savoury spreads for our aperitifs!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
SUPER
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
R A S.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/07/2021
Quality product, very neat packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2021
Delivery in good time and package conforms to the order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2021
It's a shame there's no distribution point in Paris.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
High-quality products, very careful delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/07/2021
That's my brother's opinion - gift.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/07/2021
Very well protected
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
tres bien site comprehensible
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
Superb
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Very satisfied. The products were very well protected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Excellent from A to Z! Super-fast response to a pre-order question, easy online ordering, fast delivery abroad for a more than fair price, neat package with pretty card with message, in short: top-notch! I recommend +++!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Very fast delivery, excellent packing, always a little extra gift.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2021
fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
R.A.S.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Everything is perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Top
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2021
Fast delivery and beautiful, well-packaged product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
Just the best rum baba in the world, good, generous, to die for!
Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/06/2021
Responsive customer service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Very fast, well packaged
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
The comptoir de Mathilde website is really well designed and offers a wide variety of products, both sweet and savoury, which are excellent and original.
Customer service is extremely efficient, shipments are fast and communication is fluid. Thank you very much.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Very happy with this purchase for Father's Day. The parcel arrived very quickly and in very effective isothermal packaging (bag and cold gel). The chocolates arrived in perfect condition...all that's left is to enjoy them....
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
It was a gift and shipping was very fast. You've made someone very happy!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
Everything was perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Top-notch navigation, easy product search and special offers highlighted
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
Very good and fast delivery.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/06/2021
Phone navigation to be improved: items added to the basket tend to be deleted when others are added.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
Order well packed and sent on time!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/05/2021
I have no news of my order, no one knows where it is, and I can't even get a refund. No news from Mathilde's counter, we're left like this.
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Response from Le Comptoir de Mathilde
Hello, According to our information, your order is in a parcel relay. We were not aware of your problem until today. Our teams are in a position to offer you a solution so that you can file a claim with the postal services and receive a refund. I'll contact them immediately and get back to you in the afternoon. Have a nice day, The Comptoir de Mathilde team.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
I recommend RAS
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2021
Very clear site, easy ordering and top packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2021
Order, fast delivery to Germany and very good packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
It's a pity that the chocolate in the box softened and broke during transport, despite the many protections!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2021
I put very well because fast delivery. And customer service listening because of the small problem of the package.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
Excellent service, quality products, fast delivery. Everything arrived undamaged. We would be happy to order again.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2021
Easy to use website, fast and careful delivery even if 1 chocolate did not arrive in its entirety.
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