Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 505 published reviews
5 5 413 83% 4 567 9% 3 247 4% 2 117 2% 1 161 2%

Summary of reviews

Le Comptoir de Mathilde consistently delivers excellent products that are described as delicious and of high quality, with many reviews noting that items are exactly as described and well protected in packaging. Fast and reliable delivery is a clear strength, with multiple mentions of quick shipping, careful packaging, and shipments arriving in perfect or good condition. Customer service and presentation stand out, including careful wrapping, informative shipment updates, and the ability to order easily with loyalty offers, making gifting easy and the overall experience repeatedly described as very positive and satisfactory.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2017
Good quality and varied products. Fast order processing and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
Fast, simple, efficient!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2016
The site is well designed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2016
perfect,order shipped quickly,impeccable packaging and excellent products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2016
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
Very good products, very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2016
Easy-to-read site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2017
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2017
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2017
ATTENTION ALL THE SAME, BECAUSE DESPITE 2 SUPERB INDIVIDUAL PRODUCT PACKAGING, SOME POTS OF MUSTARD HAVE LEAKED " OIL !!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2017
everything is super good .merci dany
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2017
c' a good address
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2016
Products well packaged Delay respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2016
very well thank you for everything, my first purchase was on vacation and I was delighted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2017
this site is very well laid out, pleasant to visit, easy to order, good choice of products, otherwise delicious. Fast, impeccable delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2016
A good product that worked when it came time to give presents.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
very well packed and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
Original products, always a delicious treat! The parcels are top-notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2017
very good, fast and careful service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2016
At the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
I discovered Le Comptoir de Mathilde on vacation in Paris, I love the brand and the taste is great, I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2017
Great products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2016
Fast, careful delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2016
Very well designed. However, it lacks choice compared to the store, which is a shame when you want to send a package for the holidays.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2017
Fast tracking and delivery, nothing to say but very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2017
Ergonomic site, well illustrated and detailed. Would benefit from more product categorization...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2016
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2017
pleasant site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2016
Super site that allows us to offer original and delicious gifts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
I know the store and I saw that they had a website that is very well done and easy to order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/01/2017
Following my order, the price of the honey was indicated at a reasonable price, but when I received it, it was no longer at the price indicated. After complaining, I only received one extra jar of honey, whereas you should have sold it to me at the price indicated online. Not very honest of you.....
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Response from Le Comptoir de Mathilde
Hello Chantal, I remember your complaint about the price of honey on our website. The price of the jar of honey displayed on the site was correct and the product sheet clearly indicated the weight of the jar, i.e. 250 g (via the "Ingredients" tab). Unfortunately, it turns out that the price per kilo displayed was wrong and was quickly corrected. We therefore decided to send you an extra jar and a totebag to compensate for the inconvenience. Sincerely
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2017
FAST DELIVERY VERY WELL PACKAGED BUT PRODUCT DIFFICULT TO FIND ON THE SITE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2016
Satisfied with my purchase, to complete my gifts. It seems that the recipients were equally happy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2016
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/04/2017
Unfortunately, two pots arrived broken.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2017
The site is easy to access and offers a wide range of products. I had a small problem receiving my order, but customer service was quick to help.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2016
Not bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2016
Small bug when I placed my order where the choice by credit card could not be selected. I love these products and continue to order them regularly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2017
very good and perfect service
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