Customer reviews of Le Comptoir de Mathilde

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 6 357 published reviews
5 5 272 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

All reviews

A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
The chocolate arrived broken.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 09/02/2021
Hot chocolate lollipops broken in transit. A bit average considering I paid €4.75 for shipping...
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Response from Le Comptoir de Mathilde
Hello, We are sincerely sorry for the arrival of your pacifier after transport. We can offer you the return of your pacifier. To do so, please send a photo of your product to: [email protected] and we'll do what's necessary. Very nice day to you, Sincerely, The Comptoir de Mathilde team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Very complete site, well informed description.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Having discovered this boutique with my husband on our honeymoon last year, we can't get enough of Comptoir de Mathilde's products! The teas are delicious, and the chocolates and confectionery remind us of the wonderful times we spent on our honeymoon.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Clear, uncluttered site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2021
Very good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Easy to order, quick to deliver and much appreciated!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
All went well
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
fortunately very well packed because the delivery of the car is dropped on the floor
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Very neat parcel and fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/02/2021
The products are of good quality, no problem on this point. However, although the products were well packaged, I had a bad surprise: my chocolate heart was broken.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast, accurate delivery. Wide choice of good quality sweet and savoury products.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/01/2021
Small problem: one jar was not closed properly and spilled into the package.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Order delivered quickly, careful packaging, excellent products, to be enjoyed without moderation. Best wishes.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Parcel arrived well in advance with a recipe offered inside the parcel
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
The website is as appealing as the store. The products are as whimsical as they are delicious. And delivery was a breeze.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Fast shipping. The products are well packaged. The ones we tasted were excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/01/2021
Fast, well-packaged products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
very good perfect!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Too bad you don't sell the alcohol found in stores, otherwise everything is perfect.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
Very fast delivery, item very well protected for transport
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
The spreads are a marvel. I especially recommend Piedmont Hazelnut, Malakoff and Caramelized Pecan Milk.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
very well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2021
Very good products, fast shipping but still a huge box and tons of packaging...so yes the order arrives intact but there is really too much packaging!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Superb spreads that we can't wait to try, thank you Perfect packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Everything was perfect!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2021
Very good products, the best spreads!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/01/2021
very neat packaging. products as usual. delicious
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Very good and original product, fast delivery. I recommend to my friends, see you soon
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Very simple and fast site, easy product search.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
The products are excellent. I would like to thank you for the reinforced packaging of the items purchased as the parcel was badly handled by the carrier!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Very good online store. Quality products and secure shipping. Very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Very fast delivery, the products were very carefully packed! Very satisfied!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Perfect order. Excellent packaging.
Delicious spreads
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2021
Yum yum
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2021
Quite satisfied despite product error Ordered hazelnut white received coconut white
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2021
Very good spreads
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/01/2021
The delivery does not conform to my order, customer service contacted, no solution proposed, mail response boat ... I am extremely disappointed.
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Response from Le Comptoir de Mathilde
Hello, I'm sorry that our customer service did not meet your expectations. Could you please tell me what is wrong with your order? Thank you very much in advance, The Comptoir de Mathilde team
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2021
Quality products, great taste, every order is a delight.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/01/2021
Fast shipping, super-careful packaging
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