English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
S
Rating: 5 out of 5
Great
Translated reviews
Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 371 published reviews
Summary of reviews
Le Comptoir de Mathilde consistently delivers fast and reliable service, with multiple mentions of quick ordering and swift delivery, and parcels arriving in very good condition due to careful packaging and protective measures like ice packs and insulated bags. Customers highlight the care in packaging that preserves freshness and safeguards products during heat, including refrigerated packaging for chocolates and cold pockets to maintain quality. Product quality is a clear strength, with praise for tasty, original items, well-preserved chocolates, and convenient gifts, along with proactive, responsive customer service noted in after-sales support and problem resolution. Overall, shoppers describe a dependable shopping experience with well-packaged, fresh, and varied offerings.
All reviews
V
Rating: 5 out of 5
All the products are very beautiful discoveries in taste and originality, whether for personal enjoyment or for gifting, you can find everything. I am delighted and so is my entourage. I highly recommend it.
Translated reviews
V
Rating: 5 out of 5
Great gift for Easter.
Translated reviews
J
Rating: 5 out of 5
Great!
Translated reviews
I
Rating: 5 out of 5
Perfect and delicious
Translated reviews
V
Rating: 5 out of 5
Order delivered quickly and complete
Translated reviews
M
Rating: 5 out of 5
I am very happy the spreadable pasta and the pasta are super good very good quality
Translated reviews
M
Rating: 4 out of 5
in accordance with our order and the quality of the products
Translated reviews
A
Rating: 5 out of 5
Excellent
Translated reviews
S
Rating: 4 out of 5
-
Translated reviews
C
Rating: 5 out of 5
Perfect and excellent
Translated reviews
V
Rating: 2 out of 5
Hello, we were disappointed by the quality of the chocolate (pralines) and by the chocolate paint that we unfortunately never managed to melt...
Translated reviews
Response from Le Comptoir de Mathilde
Hello Valérie,
Thank you for taking the time to share your feedback. We are sorry to hear that our pralines and our chocolate paint did not meet your expectations.
We have taken your comment into account and will pass it on to our teams in order to continue improving our products and the experience of our customers.
We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
The Comptoir de Mathilde team
Thank you for taking the time to share your feedback. We are sorry to hear that our pralines and our chocolate paint did not meet your expectations.
We have taken your comment into account and will pass it on to our teams in order to continue improving our products and the experience of our customers.
We hope to have the opportunity to fully satisfy you on your next order.
Best regards,
The Comptoir de Mathilde team
S
Rating: 5 out of 5
Very good
Translated reviews
G
Rating: 5 out of 5
Ok
Translated reviews
L
Rating: 5 out of 5
Perfect
Translated reviews
Q
Rating: 5 out of 5
-
Translated reviews
S
Rating: 5 out of 5
Products conform to the order
Translated reviews
F
Rating: 5 out of 5
Fast shipping. Original chocolates and good quality
Translated reviews
Y
Rating: 5 out of 5
great customer service
Translated reviews
S
Rating: 5 out of 5
very satisfied with my order, delivered quickly. very good products
Translated reviews
S
Rating: 5 out of 5
Great
Translated reviews
J
Rating: 5 out of 5
It was a gift that was very appreciated. Experience to be renewed.
Translated reviews
C
Rating: 3 out of 5
In my order I never received the jar of spread that was supposedly offered
Translated reviews
Response from Le Comptoir de Mathilde
Dear Carole,
Thank you for taking the time to share your feedback. We are sorry for this misunderstanding regarding the welcome offer. Additional details will be provided to you by email to explain the conditions of this offer.
The team at Comptoir de Mathilde
Thank you for taking the time to share your feedback. We are sorry for this misunderstanding regarding the welcome offer. Additional details will be provided to you by email to explain the conditions of this offer.
The team at Comptoir de Mathilde
M
Rating: 5 out of 5
perfect delivery and the babas a delight
Translated reviews
M
Rating: 5 out of 5
I am pleased to be able to order your product, as I no longer have a store in Nancy
Translated reviews
D
Rating: 5 out of 5
-
Translated reviews
L
Rating: 5 out of 5
I have nothing to complain about, everything was perfect.
Translated reviews
D
Rating: 5 out of 5
Perfect. Too bad the Florentines are not sold on the site because they are delicious.
Translated reviews
A
Rating: 5 out of 5
Excellent experience The package was perfectly wrapped... it was intended for a gift. The tracking of the package was perfect
Translated reviews
M
Rating: 5 out of 5
Very satisfied
Translated reviews
F
Rating: 5 out of 5
Careful and fast shipping.... perfect
Translated reviews
F
Rating: 5 out of 5
Everything was there, well packaged and delicious!
Translated reviews
P
Rating: 5 out of 5
Always a pleasure to place an order
Translated reviews
H
Rating: 5 out of 5
Very satisfied. Quality items
Translated reviews
M
Rating: 5 out of 5
Always a treat and always so satisfied with the products and the delivery
Translated reviews
E
Rating: 5 out of 5
Package received quickly and well packaged! Thank you!
Translated reviews
M
Rating: 5 out of 5
Always satisfied, fast delivery, delicious products.
Translated reviews
C
Rating: 5 out of 5
Very satisfied thank you
Translated reviews
P
Rating: 5 out of 5
Very satisfied
Translated reviews
S
Rating: 5 out of 5
Super
Translated reviews