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P
Rating: 5 out of 5
Very good chocolate
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 358 published reviews
Summary of reviews
The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
All reviews
C
Rating: 1 out of 5
First order and first disappointment: 2 damaged items in the parcel, 2 emails to the eShop after-sales service for complaints, no reply...This will be my first and last order with this company.
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C
Rating: 5 out of 5
Guaranteed success!
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C
Rating: 5 out of 5
Perfect except that it took me 3 hours to place an order on the site during the 30% off sale.
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C
Rating: 3 out of 5
Order over 75€, a gift should have been included in the order but nothing and despite an email to the brand no news.
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L
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Package received promptly and products conform to order. A treat for the taste buds...
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M
Rating: 1 out of 5
One item received broken and no response from customer service. I am very dissatisfied.
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A
Rating: 5 out of 5
Very good,
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V
Rating: 5 out of 5
Very good products, lots of choice, very well designed site, very reasonable price. Perfect
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L
Rating: 4 out of 5
Very good chocolates, but a little expensive. I always give them to my daughter, who loves them, but I was disappointed not to have been able to take advantage of the Black Friday offer for which I had received no information on the newsletter.
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A
Rating: 5 out of 5
Perfect. Fast delivery. Chocolates not broken because very well packed. Highly recommend .
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E
Rating: 5 out of 5
The product is high quality and delicious! I would buy it again and again!
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C
Rating: 5 out of 5
High-quality products; easy ordering and fast delivery. Congratulations!
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C
Rating: 5 out of 5
Everything is perfect, great packaging.
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V
Rating: 5 out of 5
Order arrived quickly, packaged very carefully, with quality products
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A
Rating: 5 out of 5
Just perfect. A great gift to put under the tree
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L
Rating: 5 out of 5
Always o top!!!
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A
Rating: 5 out of 5
Products conform and very well packaged. Delivery time respected.
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M
Rating: 5 out of 5
Impeccable delivery and parcel, everything was superbly packaged. Very happy with my order.
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F
Rating: 5 out of 5
Very good and fast delivery
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A
Rating: 5 out of 5
Great products, fast delivery.
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K
Rating: 5 out of 5
Very good products, fast delivery
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H
Rating: 3 out of 5
After ordering €160 worth of chocolate, I couldn't wait to discover my gift. What a disappointment when, alas, I saw a tiny sample of chocolate spread. I love your chocolates. But between the ''sample'' gifts and the loyalty points that can be accumulated for a content you don't know about ... It's disappointing. I'm thinking of doing my Christmas shopping elsewhere next time.
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Response from Le Comptoir de Mathilde
Hello Harmonie,
Thank you for your feedback and for your confidence in our chocolates. We are sorry to hear that the gift you received did not meet your expectations. Your feedback is important to us, and we take note of your comments about the samples and the loyalty program. We look forward to seeing you again soon and providing you with a more satisfying experience.
Yours sincerely
The Comptoir de Mathilde team
Thank you for your feedback and for your confidence in our chocolates. We are sorry to hear that the gift you received did not meet your expectations. Your feedback is important to us, and we take note of your comments about the samples and the loyalty program. We look forward to seeing you again soon and providing you with a more satisfying experience.
Yours sincerely
The Comptoir de Mathilde team
I
Rating: 5 out of 5
Beautiful products and reliable delivery. I am a fan!
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D
Rating: 5 out of 5
All right!
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M
Rating: 5 out of 5
very good products
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S
Rating: 5 out of 5
Quality product 😉
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F
Rating: 5 out of 5
Top
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I
Rating: 5 out of 5
X
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N
Rating: 5 out of 5
Super everything went well
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E
Rating: 3 out of 5
Too bad the calendar didn't fit and all the chocolates fell off.
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L
Rating: 5 out of 5
Fine
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O
Rating: 5 out of 5
TOP
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M
Rating: 5 out of 5
Everything perfect!
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C
Rating: 5 out of 5
Perfect
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D
Rating: 1 out of 5
short
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R
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
absolutely delicious coffee beans
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M
Rating: 4 out of 5
Very good products and nice surprises every day
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