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N
Rating: 5 out of 5
Very happy to have received my advent calendar now I'm waiting for December 1st to open the first door, thank you very much!
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 359 published reviews
Summary of reviews
The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
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M
Rating: 5 out of 5
Everything was perfect
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B
Rating: 5 out of 5
Super
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J
Rating: 5 out of 5
very satisfied it is to offer for christmas
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B
Rating: 5 out of 5
The delivery with dpd was unfortunately not satisfactory. The delivered goods met all expectations.
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M
Rating: 5 out of 5
Fast delivery. Impeccable packaging. Quality products.
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F
Rating: 5 out of 5
Perfect!
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J
Rating: 1 out of 5
I thought I would receive 3 terrines as a gift with my €60 order, as indicated on the site. I didn't receive them and when I contacted customer service they told me there had been a bug... I asked them for a commercial gesture but they refused. Misleading advertising
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Response from Le Comptoir de Mathilde
Hello Julie, thank you for sharing your review with us. As previously seen together this was unfortunately not a product we had in stock, it activated by mistake over a very short period of time, We take this very seriously and will ensure this does not happen again in the future. We constantly strive to provide a quality service and would be delighted to offer you a more positive experience with your next order. Thank you again for your feedback, we take all our customers' comments on board so that we can continue to improve.
M
Rating: 5 out of 5
Perfect!
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F
Rating: 5 out of 5
Always perfect and delicious ☺️
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B
Rating: 5 out of 5
Very happy with your company's service
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M
Rating: 5 out of 5
Super good
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C
Rating: 5 out of 5
Fast delivery and products as expected
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E
Rating: 5 out of 5
The choice of items in the basket was varied and of high quality. The delivery was also very good.
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S
Rating: 5 out of 5
The parcel was well packed and sent quickly.
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S
Rating: 5 out of 5
Product conforms to my request very well present to offer. Very happy to have discovered your site.
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E
Rating: 5 out of 5
Perfect
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M
Rating: 2 out of 5
DLC of the products two months later, no SAV return, very disappointed.
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Response from Le Comptoir de Mathilde
Dear Marion, thank you very much for your feedback. We are sorry to have disappointed you with our DLC and the lack of feedback from our after-sales service. We are taking your comments into account to improve our service and hope to see you soon to offer you a better experience at Comptoir de Mathilde.
A
Rating: 5 out of 5
I love your old-fashioned mustard!
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D
Rating: 4 out of 5
I'm very satisfied. There were no problems.
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S
Rating: 5 out of 5
Very nice package and very fast delivery
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A
Rating: 5 out of 5
We bought the pickled crêpes in France and ordered more straight away - they are so good. We are very satisfied with the product and the fast delivery and would order again at any time. Everything is perfect 👌
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M
Rating: 5 out of 5
Fast shipping. Quality products.
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E
Rating: 5 out of 5
It's delicious and aesthetically very pretty 🤩
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V
Rating: 4 out of 5
Satisfied with my purchases but overall a little expensive (chocolate bar) that will limit my next purchase alas!
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C
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
products available and fast delivery. Very satisfied.
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J
Rating: 5 out of 5
Lovely quality product.
P
Rating: 5 out of 5
Very good and....very good
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W
Rating: 5 out of 5
Everything worked out wonderfully. When the delicious stock is exhausted, we'll be placing another order for these palm oil-free treats. Thank you for being here! Best regards from Vienna, Winfried
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C
Rating: 5 out of 5
Top service and so delicious
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F
Rating: 5 out of 5
Very e
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A
Rating: 5 out of 5
Perfekt
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C
Rating: 5 out of 5
Fast delivery, quality products
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E
Rating: 3 out of 5
Very good products and efficient delivery. However, as a professional, I haven't had any response to my call for a quote for our teams all over France. That's a real shame.
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C
Rating: 5 out of 5
fast shipping and excellent merchandise
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Fast purchase and conforms to my order
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P
Rating: 5 out of 5
PERFECT!
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A
Rating: 5 out of 5
Nothing to say. Thanks for sending.
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