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P
Rating: 5 out of 5
Excellent quality products, top packaging for deliveries
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Customer reviews of Le Comptoir de Mathilde
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 6 359 published reviews
Summary of reviews
The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.
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G
Rating: 5 out of 5
Incredibly delicious
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A
Rating: 4 out of 5
A lot of unnecessary packaging: pollution Nevertheless, delivery as ordered
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C
Rating: 5 out of 5
I wanted to thank the hospital staff for their smiles, kindness and thoughtfulness towards me (which helped enormously). This gift was highly appreciated, both for the message (thank you from the bottom of my heart!) and for the chocolate content!
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J
Rating: 5 out of 5
Product delivered on time and perfectly packaged. Delicious, you can mix it with lots of different things.
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M
Rating: 5 out of 5
PLEASANT USE OF THE SITE. DELIVERY ON TIME. THE PERSON WHO RECEIVED THE PRODUCTS WAS VERY HAPPY;
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V
Rating: 5 out of 5
The first parcel arrived damaged and a jar of spread was damaged, the after-sales service dealt with it well and sent me back a replacement jar with a small tasting jar as a bonus, that makes me happy 😋
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Response from Le Comptoir de Mathilde
Hello Valérie, thank you for your positive feedback on our site. We're sorry for the inconvenience caused by the condition of the parcel on receipt, but we're pleased to have been able to rectify this quickly with our after-sales service. Thank you for your confidence and enjoy your wine!"
G
Rating: 4 out of 5
As I expected, I'm happy to have pleased the people I gave it to.
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A
Rating: 5 out of 5
Fast, efficient customer service
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P
Rating: 4 out of 5
No problems with ordering on the site. Tracking and shipping OK. But as always, delivery by Colissimo was not professional: I asked for a one-day postponement which was confirmed by e-mail. But the deliveryman still turned up on the original date and I received a missed delivery e-mail! Fortunately, they delivered the next day... but Colissimo is definitely not a reliable partner, you should change service provider...
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A
Rating: 5 out of 5
Very neat packaging. Fast shipping. Very good products.
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C
Rating: 5 out of 5
CLEAR
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L
Rating: 4 out of 5
Happy with the purchase but the note I asked for was not included in the parcel.
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Response from Le Comptoir de Mathilde
We're delighted you enjoyed your purchase! We're sorry about the little note, we'll make sure it doesn't happen again in the future. Thank you for your feedback."
C
Rating: 5 out of 5
.
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F
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Fast delivery and great product
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C
Rating: 5 out of 5
Very good quality products, and my order was dispatched the very next day.
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Response from Le Comptoir de Mathilde
We are delighted that you are satisfied with your products and our prompt service. We look forward to seeing you again on our site! Thank you for your positive review.
C
Rating: 5 out of 5
Very good product. I recommend it. Black truffle oil, a delight.
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I
Rating: 5 out of 5
Perfect for a quality gift and delivered on time.
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A
Rating: 5 out of 5
Alles sehr gut, Baba und Schokolade excellent. Schnelle Lieferung und Top Verpackung.
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C
Rating: 5 out of 5
Reliable site and quality products! I order and recommend!
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S
Rating: 5 out of 5
Super
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R
Rating: 5 out of 5
So far I've never been disappointed with my purchases.
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A
Rating: 5 out of 5
Item received very quickly and as described. It was a gift and the person was very happy with the box!
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T
Rating: 5 out of 5
Well arrived and as good as ever!
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E
Rating: 5 out of 5
The parcel was very well received with no problems! Fantastic products as always!
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O
Rating: 5 out of 5
Great gift idea. My children's teachers will be delighted.
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Response from Le Comptoir de Mathilde
Thank you very much for your positive feedback! We are delighted that our products are appreciated as gifts for teachers. Don't hesitate to come back to us for other opportunities to give pleasure. Have a nice day!
N
Rating: 5 out of 5
Perfect
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J
Rating: 4 out of 5
Truffle oil: the taste is not up to scratch. Lemon oil very good
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E
Rating: 5 out of 5
Super product and delicious
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D
Rating: 5 out of 5
Great!
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C
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Perfect the gift was well received
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J
Rating: 5 out of 5
super
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A
Rating: 5 out of 5
Perfect as always!
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L
Rating: 5 out of 5
Order received very quickly, products were packaged and protected carefully. Perfect order
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M
Rating: 5 out of 5
Fast and well packaged
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F
Rating: 5 out of 5
Beste schokoladencreme der Welt.
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E
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
Bravo very good products
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