Customer reviews of Le Comptoir de Mathilde

9,4 /10

Based on 6 359 published reviews

5 5 274 83% 4 561 9% 3 246 4% 2 117 2% 1 161 3%

Summary of reviews

The online store "Le Comptoir de Mathilde" receives consistent praise for its product quality, with customers highlighting the originality and deliciousness of items like chocolates, spreadable pastes, and various gourmet treats. The packaging is frequently noted as exceptional; many reviews emphasize that products arrive well-protected and in perfect condition, with special care taken to maintain freshness during delivery, including cooling systems for chocolate items.

All reviews

Catherine F.

Published on 01/03/2023 à 15h14 following a purchase from 23/02/2023

ergonomic site, easy-to-find products

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VALERIE D.

Published on 28/02/2023 à 16h54 following a purchase from 21/02/2023

Extra spread, not to say divine! Very fast shipping and very well protected products.

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Géraldine D.

Published on 28/02/2023 à 12h38 following a purchase from 20/02/2023

Very happy with the service. I needed after-sales service and they met my expectations. Thank you

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Marian V.

Published on 25/02/2023 à 10h38 following a purchase from 19/02/2023

Excellent!

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Eric H.

Published on 18/02/2023 à 17h35 following a purchase from 13/02/2023

Very well packaged in time for delivery and delicious I recommend thank you Mathilde 🤟

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Jessica T.

Published on 18/02/2023 à 17h18 following a purchase from 13/02/2023

Good product

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Lucie S.

Published on 18/02/2023 à 16h53 following a purchase from 08/02/2023

Very good customer service and careful delivery.

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Virginie K.

Published on 18/02/2023 à 16h34 following a purchase from 06/02/2023

Fast delivery, nice range of products, parcel arrived in good condition

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Alexane R.

Published on 18/02/2023 à 14h59 following a purchase from 13/02/2023

Fast, careful delivery. Very good products, which delight young and old alike!

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Maxime D.

Published on 18/02/2023 à 12h49 following a purchase from 07/02/2023

Very good store

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Dimitri B.

Published on 18/02/2023 à 11h34 following a purchase from 07/02/2023

Very satisfied, order delivered quickly and products as described.

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Jean Pierre V.

Published on 17/02/2023 à 19h32 following a purchase from 11/02/2023

careful, fast delivery - highly recommend

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Leyla M.

Published on 17/02/2023 à 18h35 following a purchase from 09/02/2023

Good quality, well packaged products

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Julie B.

Published on 16/02/2023 à 15h16 following a purchase from 09/02/2023

Easy navigation, easy product search

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Karine M.

Published on 16/02/2023 à 11h45 following a purchase from 31/01/2023

Fast, well-protected delivery

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Françoise S.

Published on 16/02/2023 à 08h08 following a purchase from 04/02/2023

I recommend this site 100% for gourmets. Delicious, high-quality chocolates.

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Lisa B.

Published on 15/02/2023 à 15h32 following a purchase from 09/02/2023

Fast delivery and carefully packaged product.

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Cécile M.

Published on 14/02/2023 à 15h45 following a purchase from 08/02/2023

I love the products and order 3/4 times a year. For gifts there are always ideas, and above all the products are of very good quality.

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beatrice P.

Published on 14/02/2023 à 14h13 following a purchase from 07/02/2023

I bought some chocolates and found that they were not very good, very hard and tasteless. I was disappointed.

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Muriel G.

Published on 14/02/2023 à 12h25 following a purchase from 06/02/2023

Super fast super good!

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Audrey A.

Published on 12/02/2023 à 08h23 following a purchase from 06/02/2023

Perfect as usual!

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Jean-Paul U.

Published on 12/02/2023 à 00h24 following a purchase from 29/01/2023

Easy to order, fast delivery, well-protected parcel

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marie christine S.

Published on 10/02/2023 à 18h17 following a purchase from 31/01/2023

Everything was perfect except for a chocolate that broke in the middle of the order. Everything was impeccable, no marks on the parcel and the chocolate is very difficult to break, it looks like it was broken before it was sent?

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Response from Le Comptoir de Mathilde Published on 14/02/2023

We are very sorry for the damaged item received. We are always very careful and check all the products ordered on our website before they are dispatched. We do our utmost to ensure that your order arrives in the best possible condition, but it can happen that an item is damaged in transit. You can contact our customer service department by e-mail so that we can provide you with a rapid solution: a card with our contact details is included in your parcel. Have a nice day!

Florine V.

Published on 10/02/2023 à 17h31 following a purchase from 06/02/2023

Super site, very intuitive

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PASCALE T.

Published on 10/02/2023 à 15h20 following a purchase from 19/12/2022

perfect

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Vanessa R.

Published on 09/02/2023 à 15h45 following a purchase from 31/01/2023

Very good: good spreads and fast delivery, perfect!

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Valéry C.

Published on 07/02/2023 à 20h18 following a purchase from 30/01/2023

Spreads too good. A real treat. Only complaint: the jars are too small.

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Corinne M.

Published on 07/02/2023 à 18h31 following a purchase from 27/01/2023

Very expensive! Mustard pots are tiny

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Response from Le Comptoir de Mathilde Published on 14/02/2023

We're sorry you weren't satisfied. The tasting box allows you to discover part of our range of mustards, made in our factory in Provence. The sizes are clearly indicated (7x35g): this allows you to vary the pleasures and discover the flavors on offer! Have a nice day!

Eric B.

Published on 07/02/2023 à 17h06 following a purchase from 04/11/2022

Nothing special about the delivery.
It arrived on time.

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Florine V.

Published on 07/02/2023 à 15h12 following a purchase from 29/01/2023

The chocolates are extremely good, and everything is prepared with care.

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JACQUELINE B.

Published on 07/02/2023 à 15h01 following a purchase from 30/01/2023

Excellent, delivery in 3 days.

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Carole N.

Published on 07/02/2023 à 14h13 following a purchase from 31/01/2023

Perfect

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Clementine R.

Published on 07/02/2023 à 14h03 following a purchase from 31/01/2023

Great products, very fast delivery and well protected.

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Glwadys V.

Published on 05/02/2023 à 17h24 following a purchase from 31/01/2023

Always so fast, so good, well packaged and a little gift to boot! I've been a fan for several years now!

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Dominique V.

Published on 04/02/2023 à 16h12 following a purchase from 30/01/2023

Always top-notch, from order to delivery

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Laure C.

Published on 04/02/2023 à 15h43 following a purchase from 30/01/2023

Super, neat packaging, I love it

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Max M.

Published on 03/02/2023 à 16h54 following a purchase from 12/12/2022

After a problem with the transport (Belgium), the counter reacted immediately and sent back the order, which arrived safely, and the products were much appreciated (pepper mill and jars of baba au rhum).

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PHILIPPE B.

Published on 31/01/2023 à 17h55 following a purchase from 26/01/2023

Very good and quick. Still to be tasted. But I don't think I'll be disappointed.

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ANNE SOPHIE R.

Published on 30/01/2023 à 08h03 following a purchase from 21/01/2023

with a gift is great

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Emmanuelle L.

Published on 29/01/2023 à 20h27 following a purchase from 13/01/2023

Order received fairly quickly. Excellent products with delicious fragrances.

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