Customer reviews of Les Trésors d’Érable

9,4 /10

Based on 7 967 published reviews

5 6 876 86% 4 512 6% 3 212 3% 2 134 2% 1 233 3%

Summary of reviews

Les Trésors d'Érable consistently delivers fast shipping and careful packaging, with many reviews noting orders arrive on time and items arrive well-protected or in good condition, including well-packaged parcels and intact jugs. Customers frequently highlight the quality of maple syrup and other products, mentioning that the flavors match expectations and, in some cases, recall experiences from Canada; several describe the products as delicious and the peanut butter and caramel scents as notable positives. The service is described as reliable and attentive, with smooth ordering experiences, clear tracking, and prompt processing, leading to repeated recommendations and satisfaction with future orders. Overall, customers praise dependable delivery, strong product quality, and responsive customer service that reinforces trust and repeat purchases.

All reviews

Raymond F.

Published on 28/04/2023, 09:45 following a purchase from 17/04/2023

fast delivery and well protected.

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Marjorie B.

Published on 28/04/2023, 05:36 following a purchase from 13/04/2023

Always a huge pleasure to receive my order ..never disappointed..always a great pleasure 😍

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Michelle É.

Published on 27/04/2023, 22:06 following a purchase from 15/04/2023

Hello, Package received within the time announced. Articles well packed - a little too much by the way :-) . Only one regret: the blueberry jam is no longer available :-( E-commerce validated at 200%.

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Marie-Line G.

Published on 27/04/2023, 20:23 following a purchase from 16/04/2023

I love pure maple water...

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Sybille T.

Published on 27/04/2023, 19:07 following a purchase from 16/04/2023

Very satisfied with my order. A downside however for the box of herbal tea that arrived literally crushed under the beers. It was to offer to a lover of herbal tea and for the blow we could not offer because the packaging was ruined.

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Craig S.

Published on 27/04/2023, 17:46 following a purchase from 16/04/2023

Perfect order and delivery

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Claire C.

Published on 27/04/2023, 17:46 following a purchase from 16/04/2023

The order was shipped quickly, well packaged. Quality of products very satisfactory, a real trip to Quebec!

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Nathalie M.

Published on 27/04/2023, 17:46 following a purchase from 13/04/2023

Always faithful to the quality and a nice discovery with the maple water.

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Rachel M.

Published on 27/04/2023, 17:21 following a purchase from 16/04/2023

Super efficient

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Sandrine V.

Published on 27/04/2023, 11:19 following a purchase from 16/04/2023

fast and careful delivery

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Jacques A.

Published on 27/04/2023, 08:03 following a purchase from 13/04/2023

Speed and time accuracy in delivery. I am not talking about the pure maple Surup from Quebec in Canada which for me is the best

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Gianluca I.

Published on 26/04/2023, 18:54 following a purchase from 14/04/2023

Perfect

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Mélissa S.

Published on 26/04/2023, 16:04 following a purchase from 15/04/2023

I ordered a box set but did not receive the glasses

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Denis L.

Published on 26/04/2023, 14:33 following a purchase from 14/04/2023

Delivery as ordered. The whole cranberries are excellent and soft. The maple syrup is very good with a strong taste. Perfect

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Flavien C.

Published on 26/04/2023, 14:18 following a purchase from 15/04/2023

Excellent products

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Anthony F.

Published on 25/04/2023, 17:52 following a purchase from 09/04/2023

Quality products, very fast shipping

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Sophie C.

Published on 25/04/2023, 12:41 following a purchase from 11/04/2023

Very good products

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Bruno V.

Published on 24/04/2023, 14:16 following a purchase from 07/04/2023

I haven't had a chance to taste this maple syrup yet, which I don't doubt the quality of, but as far as service and delivery goes, it's perfect 👍, nothing to complain about.

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Marie-Françoise M.

Published on 23/04/2023, 20:57 following a purchase from 12/04/2023

I am very happy to have found a good place to buy Canadian products

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Arnaud M.

Published on 23/04/2023, 17:00 following a purchase from 12/04/2023

Order in 2 shipments. Groceries and frozen food. I had to wait a week to receive the frozen. No information before I asked. A problem with chronopost it seems.

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Hélène B.

Published on 22/04/2023, 18:03 following a purchase from 11/04/2023

Perfect, fast delivery, good quality products and especially not found elsewhere! I am into maple candies

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Véronique D.

Published on 22/04/2023, 16:54 following a purchase from 11/04/2023

Fast delivery, on time. Purchases very well packaged and arrived in perfect condition.

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Odette J.

Published on 22/04/2023, 10:55 following a purchase from 11/04/2023

Some cookies were broken

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Stephanie D.

Published on 22/04/2023, 08:09 following a purchase from 10/04/2023

order received quickly, packaged very carefully. perfect! even a little maple candy as a gift! thank you

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Roxane C.

Published on 22/04/2023, 06:54 following a purchase from 09/04/2023

I love this site, the products are hypers qualitative. The delivery went very well and the products are well packaged. I recommend

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Isabelle G.

Published on 21/04/2023, 21:26 following a purchase from 09/04/2023

Received order before the delivery date and with 2 little surprises; It's perfect.

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Marie-Claudine B.

Published on 21/04/2023, 19:11 following a purchase from 10/04/2023

Satisfied with the products but problem with the delivery. Error of relay package and no explanation.

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François C.

Published on 21/04/2023, 19:05 following a purchase from 09/04/2023

Quality product and satisfactory delivery with follow-up.

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Thomas P.

Published on 21/04/2023, 11:04 following a purchase from 10/04/2023

Fast and neat

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Annie G.

Published on 20/04/2023, 08:23 following a purchase from 08/04/2023

A beautiful discovery, happy to enjoy its wonderful products I would recommend

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Jean M.

Published on 18/04/2023, 16:51 following a purchase from 24/03/2023

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Didier N.

Published on 17/04/2023, 16:36 following a purchase from 04/04/2023

👍

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Veronique M.

Published on 16/04/2023, 21:54 following a purchase from 05/04/2023

Everything is perfect, product, delivery,

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Jonathan B.

Published on 16/04/2023, 14:26 following a purchase from 05/04/2023

Very disappointed in their sense of customer service. A package received quickly but incomplete. 1 error may have happened, but no response to my 2 emails sent: it's not even worth 1 star.

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Response from Les Trésors d’Érable Published on 11/05/2023

Ihr Problem wurde gelöst , entschuldigen Sie die Wartezeit

Martial D.

Published on 15/04/2023, 18:54 following a purchase from 04/04/2023

Perfect, the products were well protected, the package arrived quickly and I enjoy it, thank you!

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Jocelyne A.

Published on 15/04/2023, 13:08 following a purchase from 04/04/2023

I want to put 5 stars but can't. Excellent syrup and easy ordering and fast delivery

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David A.

Published on 14/04/2023, 16:33 following a purchase from 02/04/2023

Fast shipping and top quality products.

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Isabelle V.

Published on 14/04/2023, 13:59 following a purchase from 04/04/2023

Delighted. There was a bug when I validated my order, the chosen relay was not mentioned anymore, so I was called immediately to choose again. The order was shipped very quickly, the products were well protected and arrived before the expected date

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Jennifer S.

Published on 14/04/2023, 07:57 following a purchase from 03/04/2023

Perfect for product compliance and shipping.

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Céline C.

Published on 14/04/2023, 06:31 following a purchase from 01/04/2023

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