/10
★★★★★
based on 6255 reviews published
★★★★★
based on 6255 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Dear I received my cans of maple sirop all 5 damaged. This is because they were not packed separately in the box. I informed you of this. However, I did not receive any response. Too bad! Regards Sabine
Sabine F.
purchased on 17/05/2024
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3
/5
★★★☆☆
The order was not delivered to the relay point chosen at the time of purchase and was delayed by 2 days. In addition, the packaging of the liquoreux was damaged.
Laurence S.
purchased on 27/05/2024
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2
/5
★★☆☆☆
My order has still not been delivered in full
Henry S.
purchased on 25/05/2024
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3
/5
★★★☆☆
Too sweet
Michel P.
purchased on 13/05/2024
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2
/5
★★☆☆☆
Hello, the DPD driver didn't take the trouble to deliver the parcel to my home as planned but dropped it off at a relay point (of his choice). The problem was reported by e-mail to Les Trésors d'Érable, who replied that they would pass on the information to DPD. In view of the amount spent on their site, a commercial gesture would have been appreciated.
Damien A.
purchased on 01/04/2024
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3
/5
★★★☆☆
The package arrived way too late
Darleen R.
purchased on 07/05/2024
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3
/5
★★★☆☆
Not 100% satisfied because 2 items were missing (I sent you an unanswered e-mail about this).
Karine D.
purchased on 04/05/2024
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2
/5
★★☆☆☆
Very good product to recommend
Marie Z.
purchased on 06/04/2024
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2
/5
★★☆☆☆
The products are good, but I had ordered 3 cans of maple syrup, in the package there were 2. I sent an email complaint, and to date no response. It's a shame, but I won't be ordering again.
Karine R.
purchased on 24/03/2024
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3
/5
★★★☆☆
Did not receive my promised discount (10%)
Joost V.
purchased on 19/03/2024
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3
/5
★★★☆☆
Order not complete, email sent.
Thierry M.
purchased on 18/03/2024
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2
/5
★★☆☆☆
Good evening Request for delivery to my home parcel left at the relay point. The driver didn't even wait for me to arrive while I was in my yard. Best regards
Pascal V.
purchased on 10/03/2024
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3
/5
★★★☆☆
Order RAS. Very well packed. BUT LAMENTABLE DELIVERY. parcel dropped off at another relay than the one initially chosen without any information. It took me more than 1 hour to find my parcel.
Albane C.
purchased on 09/03/2024
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3
/5
★★★☆☆
The truth is that I was looking for cranberry juice without added sugar and I was a little surprised when I tasted the drink, as it contains sugar.
Nadezhda T.
purchased on 06/03/2024
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2
/5
★★☆☆☆
Product not very qualitative, references ( ex, poutine ...) too bad it generates shipping costs for a potential other order.
Fabrice P.
purchased on 26/02/2024
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2
/5
★★☆☆☆
Change of delivery address without notifying me, I contacted Les trésors d'érable, the person was supposed to see what she could do, but never contacted again, not very serious, so I was forced to go to the other address to get my package.
Tony F.
purchased on 24/02/2024
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2
/5
★★☆☆☆
I am disappointed it was a Valentine's Day gift I had asked for a gift wrap with a message that I did not get even if I was refunded the result is the same
Nathalie F.
purchased on 08/02/2024
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3
/5
★★★☆☆
Cool
Bethgnies J.
purchased on 14/01/2024
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3
/5
★★★☆☆
Good products, but prices are too high
Patrick R.
purchased on 29/01/2024
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2
/5
★★☆☆☆
No news following a request to send me the stolen goods. I see I'm not the only one. To see if the merchandise was put in the package. 🤔. I've ordered elsewhere several times and no worries
Sandrine P.
purchased on 15/01/2024
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3
/5
★★★☆☆
Parcel received torn with a large hole open, fortunately the bottle was well wrapped in bubble wrap...and still in the box...
Julie B.
purchased on 14/01/2024
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3
/5
★★★☆☆
For the products nothing to say, but the delivery by UPS is scandalous to say the least: 1st delivery at home the deliveryman arrives without notice, 2nd delivery to a point relay no news of the package and as I was worried I went to the point relay who had the package for 3 days.
Bernard W.
purchased on 10/01/2024
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3
/5
★★★☆☆
I am disappointed because on the bag of snacks there is no picture of moose (like on the site). My grandson will like it a lot less and I never got the message to tell me that the package had arrived.
Brigitte G.
purchased on 08/01/2024
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3
/5
★★★☆☆
My package was missing 2 products
Ligoux A.
purchased on 02/01/2024
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3
/5
★★★☆☆
I ordered a box of 25 tea bags as a gift and received 2 boxes of 12! I can't offer this!
Laurence B.
purchased on 05/01/2024
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3
/5
★★★☆☆
Amber syrup is not good. Does not taste like real maple syrup.
David V.
purchased on 17/11/2023
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2
/5
★★☆☆☆
Incomplete order, but payment in full. No news of missing items
Nathalie B.
purchased on 20/12/2023
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3
/5
★★★☆☆
I would have liked to receive an email proposing an alternative to the item missing from my order, otherwise nothing to complain about.
Lindsay G.
purchased on 14/12/2023
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3
/5
★★★☆☆
The package delivered by UPS was stuck in a locker for which I didn't have the code. I had to call UPS and they finally called back for the code.
Béatrice D.
purchased on 16/12/2023
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3
/5
★★★☆☆
Some missing products have been replaced by others. Another indicated as "to be refunded" on the delivery note but still nothing. Customer service that doesn't respond to messages. First and last order for me, even though I ordered over €130 worth of goods.
Thierry B.
purchased on 14/12/2023
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