/10
★★★★★
based on 4224 published reviews
★★★★★
based on 4224 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
I have not received the entire order (two boxes are missing) and no notice from you for the balance...
Roland B.
purchased on 25/11/2022
Translated review Answer from Les Trésors d’Érable
Guten Morgen,
Sie müssen sich per E-Mail oder Telefon an den Kundendienst wenden. Mit freundlichen Grüßen
Sie müssen sich per E-Mail oder Telefon an den Kundendienst wenden. Mit freundlichen Grüßen
3/5
★★★☆☆
I ordered a pack of 5 cans of amber and 5 cans of gold when I received 9 amber and 1 gold. Not to mention that 80% of the cans are well dented while well packaged. In short they have refourgués me what they do not expose in sale to the public. Very disappointed
Jean-pascall N.
purchased on 20/11/2022
Translated review3/5
★★★☆☆
No problem on the product, but delivery via GLS catastrophic, not in the center indicates, requiring several intervention to recover the package
Thierry O.
purchased on 20/11/2022
Translated review3/5
★★★☆☆
A part of the delivery arrived normally. On the other hand the carrier for the frozen products did not respect the delivery instructions and did not warn us.
Lionel B.
purchased on 20/11/2022
Translated review3/5
★★★☆☆
The maple sugar I ordered was ok, but the Sortilège "maple cream" (poor little sister to the "Coureur des bois" version) was not great at all. It was more like cream of bad whiskey washed down with water, flavored with a maple syrup *flavor* and not the real thing.
Louise F.
purchased on 14/11/2022
Translated review3/5
★★★☆☆
The 5 metal containers for the maple syrup are all pressed in. 3 of 5 cookie wrappers are also pressed in. They were supposed to be gifts!
Detlef R.
purchased on 15/11/2022
Translated review3/5
★★★☆☆
Arrived in due form but the box offered is unfortunately very damaged
Samantha D.
purchased on 13/11/2022
Translated review3/5
★★★☆☆
Offering an empty gift box and letting the order think it's a box of cakes is borderline, when will the next order be ????
Lionel D.
purchased on 06/11/2022
Translated review3/5
★★★☆☆
The top is whiskey
Prunes L.
purchased on 25/10/2022
Translated review3/5
★★★☆☆
High prices
Nadine M.
purchased on 24/10/2022
Translated review3/5
★★★☆☆
Quality product, easy to order, but the delivery is not great, 2 times damaged package
Guy M.
purchased on 15/10/2022
Translated review2/5
★★☆☆☆
As per the emails sent and the dispute opened with psypal, I was charged shipping costs despite having spent more than 44.00 euros. I don't think I will buy anything else from you. Regards
Vincenzo M.
purchased on 09/10/2022
Translated review Answer from Les Trésors d’Érable
bonjour, les frais de port sont offerts en Italie à partir de 99€ et non 44€, c'est indiqué sur le site, cordialement
3/5
★★★☆☆
The delivery is still a problem, GLS is not allowed to drop the packages on the proposed site... my package is wandering several days before finally arriving at my home at my request... We must remove this site from the proposals ... thank you ... otherwise, the products are top ...
Pascale G.
purchased on 06/09/2022
Translated review3/5
★★★☆☆
Disappointed by the lack of seriousness of the packaging. Product missing 2 times in a row...
Lorette J.
purchased on 05/09/2022
Translated review2/5
★★☆☆☆
Good products except for the caramels, which have taken a "hit" and are inedible
Laure D.
purchased on 18/07/2022
Translated review3/5
★★★☆☆
Some products are not of good quality
Virginie D.
purchased on 01/07/2022
Translated review3/5
★★★☆☆
The product is perfect and would have justified the 5 stars. But the shipping was not a good experience. Having paid for a home delivery, the delivery man came right during the 2 hours of the week with no one at home and I had to go pick up the package in a store that was not very accessible (difficult parking). So if I had let him do it (delivery in a relay), I would have paid less for delivery and chosen a more easily accessible shop... so a not good customer experience at all. I probably could have chosen the delivery date (but I didn't see the feature, as with other delivery companies) and the delivery guy didn't come a second time. Are there any sites selling the same products with clearer delivery? I'll look into it.
Patrice K.
purchased on 19/04/2022
Translated review3/5
★★★☆☆
It seems to me after a simple calculation that your jugs do not contain 1 liter each but 1/4de gallon, can you certify me this volume.
Jean-pierre F.
purchased on 18/03/2022
Translated review3/5
★★★☆☆
Shipping costs too high. Correct packaging and delivery time.
Tarek A.
purchased on 11/03/2022
Translated review3/5
★★★☆☆
Delivery to be improved
Yves L.
purchased on 02/03/2022
Translated review