9.6/10
★★★★★
based on 4172 published reviews

Latest neutral customer reviews

2/5
★★☆☆☆
I am disappointed it was a Valentine's Day gift I had asked for a gift wrap with a message that I did not get even if I was refunded the result is the same
Reviewer icon
Nathalie F.(acheteur vérifié)
purchased on 08/02/2024 
Translated review
3/5
★★★☆☆
Cool
Reviewer icon
Bethgnies J.(acheteur vérifié)
purchased on 14/01/2024 
Translated review
3/5
★★★☆☆
Good products, but prices are too high
Reviewer icon
Patrick R.(acheteur vérifié)
purchased on 29/01/2024 
Translated review
2/5
★★☆☆☆
No news following a request to send me the stolen goods. I see I'm not the only one. To see if the merchandise was put in the package. 🤔. I've ordered elsewhere several times and no worries
Reviewer icon
Sandrine P.(acheteur vérifié)
purchased on 15/01/2024 
Translated review
3/5
★★★☆☆
Parcel received torn with a large hole open, fortunately the bottle was well wrapped in bubble wrap...and still in the box...
Reviewer icon
Julie B.(acheteur vérifié)
purchased on 14/01/2024 
Translated review
3/5
★★★☆☆
For the products nothing to say, but the delivery by UPS is scandalous to say the least: 1st delivery at home the deliveryman arrives without notice, 2nd delivery to a point relay no news of the package and as I was worried I went to the point relay who had the package for 3 days.
Reviewer icon
Bernard W.(acheteur vérifié)
purchased on 10/01/2024 
Translated review
3/5
★★★☆☆
I am disappointed because on the bag of snacks there is no picture of moose (like on the site). My grandson will like it a lot less and I never got the message to tell me that the package had arrived.
Reviewer icon
Brigitte G.(acheteur vérifié)
purchased on 08/01/2024 
Translated review
3/5
★★★☆☆
My package was missing 2 products
Reviewer icon
Ligoux A.(acheteur vérifié)
purchased on 02/01/2024 
Translated review
3/5
★★★☆☆
I ordered a box of 25 tea bags as a gift and received 2 boxes of 12! I can't offer this!
Reviewer icon
Laurence B.(acheteur vérifié)
purchased on 05/01/2024 
Translated review
3/5
★★★☆☆
Amber syrup is not good. Does not taste like real maple syrup.
Reviewer icon
David V.(acheteur vérifié)
purchased on 17/11/2023 
Translated review
2/5
★★☆☆☆
Incomplete order, but payment in full. No news of missing items
Reviewer icon
Nathalie B.(acheteur vérifié)
purchased on 20/12/2023 
Translated review
3/5
★★★☆☆
I would have liked to receive an email proposing an alternative to the item missing from my order, otherwise nothing to complain about.
Reviewer icon
Lindsay G.(acheteur vérifié)
purchased on 14/12/2023 
Translated review
3/5
★★★☆☆
The package delivered by UPS was stuck in a locker for which I didn't have the code. I had to call UPS and they finally called back for the code.
Reviewer icon
Béatrice D.(acheteur vérifié)
purchased on 16/12/2023 
Translated review
3/5
★★★☆☆
Some missing products have been replaced by others. Another indicated as "to be refunded" on the delivery note but still nothing. Customer service that doesn't respond to messages. First and last order for me, even though I ordered over €130 worth of goods.
Reviewer icon
Thierry B.(acheteur vérifié)
purchased on 14/12/2023 
Translated review
3/5
★★★☆☆
Parcel announced by ups in 2 working days, for christmas, it is missed, it will be delivered in 1 week!!!!
Reviewer icon
David N.(acheteur vérifié)
purchased on 13/12/2023 
Translated review
2/5
★★☆☆☆
The shipping was great, but the products arrived with a really short expiration date (1 week). I purchased 1 kg of peanut butter on December 19, and when it arrived, I realized that I should have consumed it by December 29....
Reviewer icon
Sabrina R.(acheteur vérifié)
purchased on 10/12/2023 
Translated review
2/5
★★☆☆☆
I haven't received a word back yet about the way my order got here this time. I sent photos of the inside of the box.
Reviewer icon
Anne Marie M.(acheteur vérifié)
purchased on 06/12/2023 
Translated review
3/5
★★★☆☆
Product conforms, having said that a product was out of stock and should have been reimbursed, I'm still waiting ... fortunately this one is only 5euros but that doesn't prevent anything.
Reviewer icon
Élodie D.(acheteur vérifié)
purchased on 10/12/2023 
Translated review
3/5
★★★☆☆
Yes for the order but no for the UPS delivery which indicates a delivery date the day before with no time slot and on the 2nd visit sends the parcel to a relay point 11km from my home!
Reviewer icon
Michelle G.(acheteur vérifié)
purchased on 09/12/2023 
Translated review
3/5
★★★☆☆
The products are of good quality but when I received them I didn't receive my entire order. Of course, I didn't receive the gifts linked to the original amount either, and there was no commercial gesture even after a complaint. In short, very disappointed even if what I did not receive is reimbursed.... (I would like to point out that I was informed of the missing items on receipt and not on dispatch)
Reviewer icon
Pierre K.(acheteur vérifié)
purchased on 10/12/2023 
Translated review