/10
★★★★★
based on 6462 reviews published
★★★★★
based on 6462 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Only received 1 out of 4 liters, but they shipped the missing syrup fast
Jorne B.
purchased on 13/06/2025
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2
/5
★★☆☆☆
I only received a confirmation of my order by email but then no shipping information. Therefore, I asked by email for the shipping information but I never got a response.
John Q.
purchased on 07/06/2025
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2
/5
★★☆☆☆
The products are excellent but the delivery is deplorable
Aline M.
purchased on 03/06/2025
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2
/5
★★☆☆☆
I had a hard time recovering my order. The pickup point was closed every time I went there (4 times) I sent you a help request twice without any response from you!!! This is not serious!!!
Marie-annick B.
purchased on 02/06/2025
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2
/5
★★☆☆☆
No tracking and order placed on May 19 and to this day still nothing received. It will soon be a month. You have the money. I do not have my chairs. Big disappointment. I am waiting eagerly.
Marie-josé Z.
purchased on 19/05/2025
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3
/5
★★★☆☆
The products are good but delivery can take 2 weeks as was my case the site says in stock but when the order is placed and time passes without news we write on FB and we are told it's normal I'm out of stock you have to wait and not even compensation for the wait
Dylan M.
purchased on 12/03/2025
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2
/5
★★☆☆☆
Order on 25/04, still NOTHING, no news except that the carrier says "delivered" and you, in production. Company difficult to reach (order paid for more than 1100 euros)
Anne C.
purchased on 25/04/2025
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2
/5
★★☆☆☆
Order received quickly as per specifications
Marc M.
purchased on 21/05/2025
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3
/5
★★★☆☆
The initial delivery date was not respected. Best regards
Duarte E.
purchased on 20/05/2025
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2
/5
★★☆☆☆
I am still waiting for a missing bottle, for which we were not informed that it was out of stock. Yet it has been charged.
Didier D.
purchased on 16/05/2025
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3
/5
★★★☆☆
Fast delivery but a bit disappointed by the product
Jean Jacques L.
purchased on 08/05/2025
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3
/5
★★★☆☆
Two items from the order were missing, but were billed with the note "waiting for restock". Unfortunately, there was no indication of when and how the missing items would be sent or whether the money for the missing items would be refunded.
Thomas K.
purchased on 05/05/2025
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2
/5
★★☆☆☆
The delivery was catastrophic. The pickup point was changed 3 times to end up at a distant pickup point with limited hours.
Audrey J.
purchased on 04/05/2025
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3
/5
★★★☆☆
Package arrived broken for the bottles, the lip balm duo and the Macle were missing..
Christelle M.
purchased on 24/04/2025
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2
/5
★★☆☆☆
Package not delivered on two occasions Dented bottles
Pascal B.
purchased on 22/04/2025
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2
/5
★★☆☆☆
Wrong quantity received no follow uo
Ryan H.
purchased on 15/04/2025
2
/5
★★☆☆☆
The store does not answer questions regarding the expiration date of its products. This is neither serious nor professional. Fortunately, other sites offer the same products...
Philippe V.
purchased on 02/04/2025
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2
/5
★★☆☆☆
Fast delivery. But missing products in the order and no response from customer service. I am very disappointed.
Stevens G.
purchased on 08/12/2024
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2
/5
★★☆☆☆
The products are great, but my choice of pickup point was not respected and there was no response to the two messages sent to the contact address.
Avi E.
purchased on 15/03/2025
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3
/5
★★★☆☆
Completely overpriced but VERY delicious
Birgit S.
purchased on 16/03/2025
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3
/5
★★★☆☆
Nothing you comment on. Order progressed as one would expect.
Thomas A.
purchased on 11/03/2025
3
/5
★★★☆☆
Order received but incomplete. Despite several messages to customer service, the problem is still not resolved. I am disappointed and despite the quality of the products, I am not sure I will order from this site again.
Valérie H.
purchased on 01/03/2025
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2
/5
★★☆☆☆
Very good product but I ordered a set on 27/02 and I received it today on 14/03, so I am disappointed with the shipping time which was supposed to be 24-48 hours and no commercial gesture, just told to wait because it is out of stock (written in stock on the site). Otherwise, great product.
Dylan M.
purchased on 27/02/2025
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3
/5
★★★☆☆
It is the quality of the products that compensates for the number of stars, but I have experienced significant delays several times compared to what is announced on the site. It is difficult to contact customer service, or is it completely absent? But having information to keep customers informed would already be a big plus.
Boyer M.
purchased on 03/03/2025
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3
/5
★★★☆☆
Ordered baked beans and got pork beans... no response afterwards, bottle of maple syrup is also tiny... still happy to support Canada
Aankoop D.
purchased on 02/03/2025
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2
/5
★★☆☆☆
On my last order, I am missing an item, no news for the moment
Olivier B.
purchased on 26/02/2025
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2
/5
★★☆☆☆
Disappointed because I received a bottle of maple and raspberry rosé that was supposed to be consumed within the year (2019) or the following year, but by 2025 the product no longer has the same flavor... The bottle cost me 13.99 Euros. Despite my message on their website asking what could be done regarding this mishap, there has been no response after more than 10 days... just a 5 Euro discount via an automatic email congratulating me on my first order with a purchase suggestion: the same bottle... Too bad, I wanted to support other retailers than Amazon...
Samantha C.
purchased on 15/02/2025
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3
/5
★★★☆☆
Hello, I no longer understand, I have not received a QR code. My package arrived in Nice but has left again. Could you please send it to 35 Boulevard Gorbella 06100 Nice?
Elodie G.
purchased on 13/02/2025
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2
/5
★★☆☆☆
Both cans of maple syrup were dented
David L.
purchased on 13/02/2025
3
/5
★★★☆☆
The can of maple syrup partially emptied in the package. Invisible upon receipt, the problem appeared upon opening. The cushioning paper absorbed the syrup. The can leaked because the safety seal was not stuck.
Dominique T.
purchased on 04/02/2025
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