9.5/10
★★★★★
based on 6070 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Product arrived broken. Reported 2 times without response.
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Laurent S.
purchased on 01/12/2021
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Answer from Les Trésors d’Érable
Guten Abend,
Ihr Ersatzprodukt wurde am 16. Dezember an Sie zurückgeschickt und in Empfang genommen.
Schönen Abend
1 /5
★☆☆☆☆
I am very dissatisfied. I did not receive my order of October 15. The package was supposedly delivered to the relay point and then returned to the sender! I asked for a refund which is still not done. Today is November 10!!!!
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Josiane L.
purchased on 15/10/2021
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Answer from Les Trésors d’Érable
Guten Tag, Madame,
Ihre Bestellung wurde am 19. Oktober an der Relaisstelle zugestellt, am 21. Oktober haben Sie die Rücksendung an den Absender beantragt, und am 25. Oktober um 17:53 Uhr und 26 Sekunden erfolgte die Rückerstattung.
Mit freundlichen Grüßen
1 /5
★☆☆☆☆
Hello, My order arrived several days after the date I was supposed to, knowing that it was for a gift. This one has not been delivered. However I had taken an option especially for that. I am therefore particularly disappointed by the delivery time not respected despite higher costs.
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Grégory G.
purchased on 24/08/2021
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