Customer reviews of Les Trésors d’Érable

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 7 942 published reviews
5 6 852 86% 4 511 6% 3 212 3% 2 134 2% 1 233 3%

Summary of reviews

Les Trésors d'Érable shows strong consistency in delivering fast, reliable service with careful packaging and timely arrival. Customers highlight quick delivery, secure packaging, and products arriving as described, often arriving within days and sometimes in less than 48 hours. The store earns praise for a broad selection of Canadian maple products, from maple cookies to syrup and Canadian gifts, with customers noting high-quality items and a positive shopping experience. The experience is marked by responsive service and reliable fulfillment, with multiple mentions of repeat orders and strong recommendations.

All reviews

N
Nathalie C.
Rating: 5 out of 5
following a purchase from 10/12/2024
Ras
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Rose K.
Rating: 5 out of 5
following a purchase from 11/12/2024
Having discovered Canadian products this year in Quebec City and Montreal, I couldn't go through Christmas without a few Canadian treats.
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Michel D.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good, product conforms to my order, thank you.
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Veronique F.
Rating: 5 out of 5
following a purchase from 11/12/2024
Deadline met
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Elisabeth B.
Rating: 5 out of 5
following a purchase from 14/12/2024
Perfect
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Patrick L.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good
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Joost L.
Rating: 5 out of 5
following a purchase from 13/12/2024
Good and fast delivery.
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Pierre M.
Rating: 5 out of 5
following a purchase from 14/12/2024
Fast delivery. As agreed
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Sabine B.
Rating: 5 out of 5
following a purchase from 14/12/2024
No complaints. PERFECT
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Yolande B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Excellent service
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Alice D.
Rating: 5 out of 5
following a purchase from 09/12/2024
Good after-sales service
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Ludivine G.
Rating: 5 out of 5
following a purchase from 14/12/2024
I am very happy with my purchase. Arrived very quickly and well packaged. The whisky with maple syrup is a real delight.
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Laurent S.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very good. Products as described.
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Corinne B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Perfect
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Thomas M.
Rating: 5 out of 5
following a purchase from 14/12/2024
It's great
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Dominique P.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good products and service
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Nadine P.
Rating: 5 out of 5
following a purchase from 11/12/2024
Super
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Eliane M.
Rating: 5 out of 5
following a purchase from 14/12/2024
It was for 1 Christmas present and was much appreciated. Thank you very much
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Isabelle S.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very good 7 year old Whisky.
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Amélie M.
Rating: 1 out of 5
following a purchase from 12/12/2024
Hello, The chair was a gift, opened today to build it. The wood is broken at the back, so it's quite visible. I had also ordered a gift box which I did not receive. I've made a complaint about this and I haven't heard back from you! I will create a ticket for the damaged chair. I look forward to hearing from you!
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Texier L.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very fast
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Sonia A.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very nice site and good products thank you
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Isabelle B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Delivery on time. R. A. S. Only the cookies were tasted. They were excellent.
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Victoria K.
Rating: 5 out of 5
following a purchase from 14/12/2024
Good products. Love the store.
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Marie Alice A.
Rating: 5 out of 5
following a purchase from 11/12/2024
Original, high-quality products. Fast, reliable delivery.
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Valery D.
Rating: 5 out of 5
following a purchase from 13/12/2024
Super quality products.
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Estelle G.
Rating: 5 out of 5
following a purchase from 12/12/2024
Nickel, that's the maple syrup I tasted in Canada.
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Bernard B.
Rating: 5 out of 5
following a purchase from 13/12/2024
Fast delivery and received in good condition. Product not yet opened but knowing the products we will not be disappointed.
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Sylvain B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Fast and well packaged. I had a problem with my account, resolved by support on a Sunday!!!!
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Eeses J.
Rating: 4 out of 5
following a purchase from 11/12/2024
Good product but order tracking not great When we opened the parcel, the product was missing, of course we were reimbursed, but I would have liked to have been informed by e-mail that an item was missing.
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Mélanie B.
Rating: 3 out of 5
following a purchase from 12/12/2024
No warning of out-of-stock products. Products missing from parcel. No news 1 week later despite a call
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Perrine C.
Rating: 5 out of 5
following a purchase from 13/12/2024
What a pleasure to receive some of our last summer's vacations at home. Wide choice of products, very fast delivery. Highly recommend!
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Elizabeth S.
Rating: 4 out of 5
following a purchase from 12/12/2024
Everything delivered to your satisfaction
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Hélène V.
Rating: 5 out of 5
following a purchase from 12/12/2024
I haven't yet tasted all the items I ordered, but the little bit is a real treat. As for the relationship with customer service at the top there was a problem with the package that was returned by the delivery agency because in poor condition. I sent an @ and they sent a 2 parcel express delivery... thanks to them... I'm delighted... can't wait to try the maple cream 😉
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C
Catherine B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Perfect
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Boutinaud B.
Rating: 1 out of 5
following a purchase from 13/12/2024
I have not been delivered
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Pascal M.
Rating: 5 out of 5
following a purchase from 14/12/2024
As a loyal customer, I am never disappointed by the products, the care taken with the parcel and the delivery.
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Stephen H.
Rating: 5 out of 5
following a purchase from 12/12/2024
Great product.
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Alain G.
Rating: 5 out of 5
following a purchase from 13/12/2024
Always good as usual.
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C
Clément G.
Rating: 3 out of 5
following a purchase from 12/12/2024
The parcel arrived fine but it's a shame I didn't get any samples from the store.
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