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M
Rating: 5 out of 5
Product conforms, fast delivery
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Customer reviews of Les Trésors d’Érable
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 7 970 published reviews
Summary of reviews
Les Trésors d'Érable consistently delivers fast shipping and careful packaging, with many reviews noting orders arrive on time and items arrive well-protected or in good condition, including well-packaged parcels and intact jugs. Customers frequently highlight the quality of maple syrup and other products, mentioning that the flavors match expectations and, in some cases, recall experiences from Canada; several describe the products as delicious and the peanut butter and caramel scents as notable positives. The service is described as reliable and attentive, with smooth ordering experiences, clear tracking, and prompt processing, leading to repeated recommendations and satisfaction with future orders. Overall, customers praise dependable delivery, strong product quality, and responsive customer service that reinforces trust and repeat purchases.
All reviews
M
Rating: 5 out of 5
The order was a bit complicated (as it was only in French) but easy to manage! The delivery was fast and safe! Thank you!!!
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A
Rating: 5 out of 5
I really like the products distributed by Les tresors d'Erable, maple syrup that I use regularly in cooking, cookies, maple butter, etc...
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M
Rating: 5 out of 5
Everything is fine.
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J
Rating: 5 out of 5
Responsive, attentive, and great products. I'll be back.
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M
Rating: 5 out of 5
Very satisfied
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S
Rating: 2 out of 5
I'm still waiting for my order placed on July 3rd, today is the 20th. My parcel got lost and came back to sender. It should have left on July 16th but I've had no news apart from a final message sent on the 19th. I think it's mainly the UPS driver's fault, but I still haven't heard anything.
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F
Rating: 2 out of 5
Very bad communication with the seller. Following a damaged parcel, several emails to inform the seller and no reply. I had to block payment to get a single return email offering me a choice of returning the parcel or taking photos to return only the damaged products. After my reply, no confirmation email or information, or explanations, or even apologies. No information on parcel dispatch, tracking number etc. .... In short, we didn't know if the parcel had left or not and when it was due to be delivered. No voucher, no commercial gesture for the inconvenience. In short, we pay and that's all we're good for, so we don't talk about it! The politeness either no response to emails . thank you .
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P
Rating: 5 out of 5
Good products and fast service. I recommend your site.
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C
Rating: 5 out of 5
well packaged fast delivery as ordered Thank you
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K
Rating: 5 out of 5
Fast delivery, good products. Everything perfect.
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P
Rating: 5 out of 5
Very good.
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V
Rating: 5 out of 5
Super
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C
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Perfect
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S
Rating: 1 out of 5
Bad I received items,not sale items, that were past the date unfortunately. Also received no response to my email about this.
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P
Rating: 1 out of 5
I have not received my package !!!!!!! I took home delivery but I can't move.... So I don't have my parcel 😤😱😡😡😡
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H
Rating: 5 out of 5
Very good quality
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G
Rating: 5 out of 5
Always ''Enchanted'' of Your Products LES TRESORS D'ERABLE DO NOT CHANGE ANYTHING, GOOD CONTINUATION.
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C
Rating: 5 out of 5
We got the 2 Adirondack Canadian Chairs in Switzerland a week after we ordered them. Unfortunately the delivery by UPS didn't work correctly twice, althou we were at home. Meanwhile I have mount the chairs without any problem. They are a very beautiful memory of our six week travel with a truck camper throu Nova Scotia, New Brunswik, Quebec, Labrador, New Foundland and back to Nova Scotia. Every where we met these chairs and always enjoyed to sit in them.
M
Rating: 4 out of 5
Good products
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S
Rating: 5 out of 5
Good products and fast delivery
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M
Rating: 5 out of 5
I love maple water !!!! Too good thanks
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J
Rating: 5 out of 5
the entire order was correct and the products very good
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R
Rating: 5 out of 5
Delivery on time, product conforms.
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J
Rating: 5 out of 5
As with every order, everything is perfect
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D
Rating: 5 out of 5
Thank you for the care you took with my order. I am very pleased
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P
Rating: 5 out of 5
Efficient, fast and well
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V
Rating: 5 out of 5
Excellent online store, very fast delivery, thank you!
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F
Rating: 1 out of 5
Damaged parcel with maple syrup everywhere! For my 3rd order it's a shame...
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S
Rating: 5 out of 5
Perfect!
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D
Rating: 5 out of 5
Canadian products at reasonable prices
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P
Rating: 5 out of 5
Very good product, very satisfied with my order.
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G
Rating: 5 out of 5
All excellent
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J
Rating: 5 out of 5
Completely satisfied with this first order
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M
Rating: 3 out of 5
The cardboard briks with mapl water mapl3 were flattened under the weight of mapl syroup bottle of 1 liter and mapl spread. Please take this into consideration please.
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T
Rating: 5 out of 5
Completely satisfied
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N
Rating: 5 out of 5
Perfect! Very fast delivery, easy to order. Top products.
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F
Rating: 5 out of 5
Everything is perfect as usual.
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D
Rating: 5 out of 5
Very satisfied with the quality of your products, thank you very much.
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