Customer reviews of LOFT ATTITUDE

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 3 238 published reviews

Summary of reviews

Loft Attitude consistently delivers fast, well-protected packaging and reliable shipping, with many notes of careful packaging, fast delivery times, and packaging that keeps items in perfect condition. Customers highlight precise product descriptions, items matching the visuals, and quality merchandise across lamps, furniture, and decor, reflecting strong product reliability and adherence to specifications. The store demonstrates attentive and responsive customer service, with helpful communication, availability by phone, and practical assistance from staff to answer questions and support smooth deliveries. Overall, the experience is repeatedly described as efficient, professional, and trustworthy, with customers expressing high satisfaction and appreciation for the service and protection of their purchases.

All reviews

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Joseph F.
Rating: 5 out of 5
following a purchase from 28/04/2024
Product conforms to our expectations. Fast and careful delivery.
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Response from LOFT ATTITUDE
Thank you Joseph for your positive review of our LOFT ATTITUDE website. We are delighted that you are satisfied with your order and our delivery service. We hope to see you soon!
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Catherine M.
Rating: 5 out of 5
following a purchase from 25/04/2024
Meets my expectations
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Response from LOFT ATTITUDE
Thank you very much for your positive review, Catherine! We're delighted that our LOFT ATTITUDE site has met all your expectations. Don't hesitate to come back to us if you need any further information. Have a nice day!
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Elena A.
Rating: 5 out of 5
following a purchase from 23/04/2024
Excellent packing ,transportation and delivery . Very nice table and easy to assemble by an experienced fitter .
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Claudiu T.
Rating: 5 out of 5
following a purchase from 23/04/2024
Great!
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Response from LOFT ATTITUDE
Thank you for your positive review, Claudiu! We're delighted that you like our LOFT ATTITUDE site. Please do not hesitate to contact us should you require any further assistance or information. We look forward to seeing you on our site!
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Christophe L.
Rating: 5 out of 5
following a purchase from 05/04/2024
The people who contacted me and followed up my purchase for delivery were pleasant, competent and concerned about the quality of customer service. My experience was as successful as the item received is beautiful. Bravo to the team, in France it's still possible 👏👏👏🙏
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback on our LOFT ATTITUDE website. We are delighted that you enjoyed your shopping experience and the quality of customer service. Our team is always dedicated to providing the best possible service to our customers. We hope to see you soon on our site!
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Jessimay S.
Rating: 5 out of 5
following a purchase from 04/04/2024
Very serious site, delivery time respected, call from the company to let us know that the parcel had been handed over to the carrier, parcel more than looked after and item conforms to the description (quality ++), arrived in perfect condition. I highly recommend it and I'm really pleased with my purchase!
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback Jessimay! We are delighted that you are satisfied with our service and products. We work hard every day to offer the best to our customers. Don't hesitate to come back to us if you need anything. Thank you again for your trust and recommendation, it means a lot to us. See you soon on our site!
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Cécile P.
Rating: 5 out of 5
following a purchase from 14/04/2024
Very good
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback on our Loft Attitude website. We are delighted that you are satisfied with our services. Please do not hesitate to contact us again if you have any questions or requests. We remain at your disposal. Best regards.
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Rita G.
Rating: 5 out of 5
following a purchase from 15/04/2024
Precise and punctual. I always received assistance during the order, the material arrived at the destination well packaged. Thank you Loft attitude.
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Malika O.
Rating: 1 out of 5
following a purchase from 13/04/2024
The mechanism is not sturdy enough: it tilts downwards and the suspension does not hold in a horizontal position, even though it is very light.
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Response from LOFT ATTITUDE
Hello Malika,
Thank you for your feedback regarding the Toledo off-center suspension, part number 91442, purchased on our loftattitude.com website. We understand your frustration with the difficulty you are experiencing with the suspension mechanism, which does not seem to hold properly in the horizontal position.
We would like to assure you that this problem is known to our services and that several of our customers have been able to resolve it effectively. We advise you to tighten one of the suspension axles very firmly, possibly using pliers, to ensure greater stability. This should enable your suspension to maintain its position as desired.
Our customer service team will be happy to help you with any questions you may have. Please do not hesitate to contact us directly on 04 94 79 82 12. We are confident that our competent team will find a solution to your problem.
Best regards,
Rodolphe The LOFT ATTITUDE team
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Mikael B.
Rating: 5 out of 5
following a purchase from 10/04/2024
Great! Thanks a lot!
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Response from LOFT ATTITUDE
Thank you Mikael for your positive review of our LOFT ATTITUDE website. We are delighted that you are satisfied and we hope to continue to give you complete satisfaction. We hope to see you soon!
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Roland F.
Rating: 5 out of 5
following a purchase from 10/04/2024
I am very happy with the mask
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Response from LOFT ATTITUDE
Thank you very much, Roland! We are glad that the mask met your expectations. See you soon for new orders!
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Therese J.
Rating: 5 out of 5
following a purchase from 06/04/2024
Very satisfied with Loft attitude, very charming person for all information before my order and very fast delivery.
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback, Therese. We are delighted that our customer service and fast delivery met your expectations regarding your oval marble bistro table. Please do not hesitate to come back to us for any further orders or requests for information. We are always at your disposal. Have a nice day! The Loft Attitude team.
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Culino A.
Rating: 5 out of 5
following a purchase from 04/04/2024
Fast delivery and products that met my expectations
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Response from LOFT ATTITUDE
Thank you very much Alain for your positive review of our LOFT ATTITUDE website. We are delighted to have been able to provide you with prompt service and products that met your expectations. We look forward to satisfying you again in the future. We hope to see you soon!
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Daniele V.
Rating: 5 out of 5
following a purchase from 03/03/2024
Item arrived in perfect condition and on time
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Isabelle A.
Rating: 5 out of 5
following a purchase from 27/03/2024
Great product, fast delivery, well packaged.
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Response from LOFT ATTITUDE
Dear ISABELLE,

Thank you for choosing our LOFT ATTITUDE website for your purchase and for your kind review. We are delighted that you are satisfied with the speed of our delivery and the packaging of your marble bistro table. Your satisfaction is our priority and we hope to see you soon on our site.

Best regards,

The LOFT ATTITUDE team
D
Dominique L.
Rating: 5 out of 5
following a purchase from 22/03/2024
Great product
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Response from LOFT ATTITUDE
Thank you very much for your positive review of our Loft Attitude website! We are delighted that your marble bistro table satisfied you. Don't hesitate to come back to us if you need anything else. We hope to see you soon!
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Hafsatou F.
Rating: 5 out of 5
following a purchase from 16/02/2024
Item conforms in every respect. Careful delivery. I am delighted with my purchase!
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Response from LOFT ATTITUDE
Thank you very much for your trust and satisfaction! We're delighted that our item met your expectations and that you appreciated our careful shipping service. Don't hesitate to come back to us if you need other products from our brand. Have a nice day!
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Lionel E.
Rating: 5 out of 5
following a purchase from 16/03/2024
Highly responsive and competitively priced
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Response from LOFT ATTITUDE
Thank you for your positive review, we are delighted to hear that you were impressed with our service and prices. We work hard to satisfy our customers and are delighted to have been able to meet your expectations. Do not hesitate to come back to us if you need our services again. Thank you for choosing Loft Attitude!
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Annie L.
Rating: 4 out of 5
following a purchase from 05/03/2024
Delighted with my order.
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback, Annie! We're delighted you enjoyed your order. Don't hesitate to come back to us if you need other products from our collection. See you soon on our LOFT ATTITUDE website.
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Josyanne R.
Rating: 5 out of 5
following a purchase from 19/03/2024
Super marble top table! Very carefully packed and arrived on time. I recommend Loft Attitude for its seriousness and the quality of the items.
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Response from LOFT ATTITUDE
Thank you very much JOSYANNE for your positive review of LOFT ATTITUDE! We are delighted that you are satisfied with your marble coffee table and that you appreciated our delivery service. Your recommendation means a lot to us and we hope to see you soon on our site. Thanks again and see you soon!
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Christine L.
Rating: 1 out of 5
following a purchase from 15/03/2024
Only 1/3 of the order has been delivered, i.e. 2 chairs out of 6, and nobody can tell me when the 4 missing chairs will arrive!
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Response from LOFT ATTITUDE
Dear Madame Lavoille,

There seems to be some confusion: the chairs were not ordered on our website, loftattitude.com. The customer review we are requesting relates specifically to the AXEL LOLAHOME oval marble bistro table, 120x60 cm.

Could you please re-evaluate your purchasing experience in light of this clarification?

Thank you in advance for your cooperation.

Yours faithfully

The Loft Attitude team
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Fabrice D.
Rating: 5 out of 5
following a purchase from 13/03/2024
simply perfect.... :-)
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Response from LOFT ATTITUDE
Hello Fabrice, thank you very much for your note and for your encouraging words! We're delighted to hear that your experience on our site was perfect. We will continue to work hard to provide you with the best possible service. Thanks again and see you soon on LOFT ATTITUDE!
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Johan D.
Rating: 5 out of 5
following a purchase from 09/03/2024
Everything is spotless
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Response from LOFT ATTITUDE
Thank you very much for your positive review of our LOFT ATTITUDE website. We are delighted that you enjoyed your experience on our platform. Do not hesitate to share your satisfaction with your friends and to come back to us if you need our services again. Best regards.
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Edith C.
Rating: 5 out of 5
following a purchase from 10/03/2024
Super fast delivery, quick and easy assembly
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback! We're delighted that you're happy with the fast delivery and easy assembly of our products. We hope you enjoy your new UMBRELLA KARE DESIGN clock. See you soon on LOFT ATTITUDE!
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Myriam L.
Rating: 5 out of 5
following a purchase from 09/03/2024
Super delivery, product packed with the utmost care. The table is very beautiful, very heavy. High-quality marble effect, almost looks like the real thing! Very nice. Thank you so much!
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback, Myriam! We're delighted that you're happy with your order and that the coffee table meets your expectations. Don't hesitate to come back to us if you need other items to complete your decoration. We hope to see you soon!
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Ana N.
Rating: 1 out of 5
following a purchase from 01/03/2024
I haven’t received may package not even today, after 2 weeks and the tracking number hasn’t been updated since March 7
Response from LOFT ATTITUDE
Thank you for taking the time to share your concerns regarding the delay in the delivery of your package. We apologize for any inconvenience this may have caused and we are sorry for any trouble.
We have checked the status of your order and understand that there was a routing error on March 7th. Fortunately, this issue was rectified, and the package was correctly redirected to Romania, departing Ireland on March 15th. We can confirm that your package was successfully delivered to you on April 1st.

We hope everything is in order with your order. If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.
Thank you for your patience and understanding.
Kind regards,
Loft Attitude Customer Service
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Frederic M.
Rating: 5 out of 5
following a purchase from 06/03/2024
very well 👍🏻
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback! We are delighted that you enjoyed your experience with LOFT ATTITUDE. Please don't hesitate to contact us if you need anything else. We hope to hear from you soon!
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Arnaud V.
Rating: 5 out of 5
following a purchase from 23/02/2024
FAST DELIVERY IMPECCABLE PRODUCTS, VERY WELL PACKAGED
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback, ARNAUD! We are delighted that you are satisfied with our fast delivery service and the quality and care of your products. We will always do our best to offer you the best possible experience at LOFT ATTITUDE. Thank you for your confidence and we hope to see you soon!
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Martine P.
Rating: 1 out of 5
following a purchase from 25/02/2024
Very good
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Pierre L.
Rating: 5 out of 5
following a purchase from 09/02/2024
Very good
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Response from LOFT ATTITUDE
Thank you for your positive review of our LOFT ATTITUDE website, Pierre. We are delighted that you enjoyed the white marbled Leopard decor. Don't hesitate to visit us again to discover our new products.
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Magali H.
Rating: 5 out of 5
following a purchase from 22/02/2024
perfect
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Response from LOFT ATTITUDE
I'm delighted to read that you were satisfied with your experience on our site, Magali. Thank you for your perfect rating! Please don't hesitate to contact us if you need anything else.
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Olivier J.
Rating: 5 out of 5
following a purchase from 13/02/2024
Arrived correctly packed.
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback on our delivery service, we are delighted! Please do not hesitate to contact us if you have any questions or requests. Have a nice day.
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Bruno D.
Rating: 5 out of 5
following a purchase from 18/02/2024
4
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Response from LOFT ATTITUDE
Thank you very much for your positive review of our LOFT ATTITUDE website. We are delighted that you enjoyed your experience on our site and we hope to see you again soon. Please feel free to share your experience with your friends and family!
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Marie-Laure M.
Rating: 5 out of 5
following a purchase from 18/01/2024
I am satisfied with the product a little delay in delivery hoping to have a coupon of 10% for a next order
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Response from LOFT ATTITUDE
Thank you for your positive review of our LOFT ATTITUDE website. We are delighted to know that you are satisfied with your product, despite the slight delay in delivery. We have taken your comments into account and will do our utmost to offer you a discount voucher for your next order. Thank you for your confidence and see you soon on our site!
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Lara B.
Rating: 5 out of 5
following a purchase from 12/02/2024
Very fast shipping, goods perfectly packed and item matching the description, I also contacted customer service to get the tracking of my package and they replied right away, very kind and super efficient!
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Christelle C.
Rating: 5 out of 5
following a purchase from 07/02/2024
As described, satisfied with product
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Response from LOFT ATTITUDE
Thank you Christelle for your positive feedback on our LOFT ATTITUDE website! We are delighted that the product meets your expectations. We hope to see you soon among our satisfied customers. Have a nice day!
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Dominique J.
Rating: 5 out of 5
following a purchase from 06/02/2024
Just what we'd expected, to great effect.
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Response from LOFT ATTITUDE
Thank you for your positive feedback, Dominique. We're delighted that our LOFT ATTITUDE site has met your expectations and that your Toledo off-center pendant looks great in your home. Please don't hesitate to contact us for any further information or future orders. We look forward to hearing from you.
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Axelle J.
Rating: 5 out of 5
following a purchase from 06/02/2024
Item conforms, very well and carefully packed! I highly recommend
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Response from LOFT ATTITUDE
I'm delighted that you were satisfied with your experience on our LOFT ATTITUDE website. We attach great importance to the quality of our products and their packaging, so I'm pleased to see that this was appreciated. We look forward to welcoming you back and offering you new products that meet your expectations. Thank you for your recommendation.
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Guillaume J.
Rating: 5 out of 5
following a purchase from 06/02/2024
Perfect delivery a little longer than expected but if not perfect
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Response from LOFT ATTITUDE
Hello Guillaume, thank you for your note and your review of our LOFT ATTITUDE site. We apologize for the slightly longer than expected delivery, we always do our best to meet deadlines despite the vagaries of our carriers on which we are sometimes dependent. We are delighted that you are satisfied with our service. See you soon on our site! The LOFT ATTITUDE team.
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Sanz I.
Rating: 5 out of 5
following a purchase from 04/02/2024
Perfect item. Order completed successfully. Staff reacted efficiently. Fast delivery and clean, secure packaging. I highly recommend this site.
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Response from LOFT ATTITUDE
Thank you very much for your positive feedback on our LOFT ATTITUDE website. We are delighted that your order was successful and that you appreciated our efficiency, speed of delivery and packaging. We look forward to serving you again soon. Don't hesitate to recommend us to your friends and family!