Reviews LOFTNETS

Great!

Accurate and on time.

Good but a lot of delays due to the holidays.

A real personalized service. Thank you!

Very good technical support and quick shipping. Unique and high-quality materials.

Product compliant, fast delivery. Very satisfied.

Despite a second delivery, my net remains loose after a week of use.

Professional, courteous service.

I ordered samples for a future order, fast delivery and in line with my expectations.

I am quite satisfied, except for the announced delivery times of 3 weeks of production... A few days before the end of the 3 weeks, I received an email informing me that it would actually take almost 2 months (probably due to overloaded production scheduling).... I had to respond by expressing my disappointment for the deadline to be shortened. If the deadline had been announced from the start (not a few days before the date I thought I would receive the package), I could have been more understanding.

Perfect technical support for an indoor trampoline, the deadline was respected and the dimensions are in line with my needs!!

Very good service, communication is good, shipping is fast and the website platform is really well done.

My contact was attentive and very responsive regarding the shipment.

Following an incident with our previous residential net, I was able to obtain valuable information, advice, and support. Thank you for the seriousness of your team!

We are very satisfied with our net. It is exactly what we wanted and the result is magnificent.

Perfect.

Absolutely convincing, friendly, and competent customer service. From the initial telephone consultation, through planning to assembly, always available and solution-oriented. Mr. *** always took the necessary time to realize our dream project. The quality of the delivered components - net, eye bolts, ropes - is above average, making the price-performance ratio more than acceptable. I can only give a clear recommendation!

Very practical samples.

Quick, very quick! Thank you.

Excellent quality product, as is the customer service; I will definitely recommend it to my sailing friends! One note: since these are online purchases, it would be desirable to increase the number and descriptiveness of the photographs of the items for sale (I am particularly referring to trampolines for sports catamarans). Thank you very much!

Thank you for your responsiveness following the non-compliance (of color on a net) observed on a first delivery. I appreciated your proposal to be able to enjoy this first delivery before receiving the corrected item.

Order of a batch of samples. Fast shipping and good reception. Thank you.

Wonderful product, extraordinary attention, excellent everything.

Although I had a setback with the first net, they sent me a second one that turned out perfect. I can trust this company and the service is friendly and professional.

Perfect for the trampoline, correct for the net.

Small problem noted on the first order which was taken into account by the after-sales service. It is for having allowed us to resolve our problem quickly that I give a score of 5 because mistakes happen, but that they are resolved nowadays is rare, it is easy nowadays to keep pushing the blame without ever taking responsibility. Service and responsiveness Top Bravo to you.

Very friendly team.

Samples received quickly as planned and clear information for measuring before ordering.

Perfect! Received the bundle of samples presented on your site. But I had requested (in the small comments box) an additional sample (if possible) of the smallest net (mesh 6.5x7mm) existing on your site and my client is interested in that mesh. No response on this subject in your letter accompanying the package!?

Nothing negative to say about the service, very well received and information at the base very good, otherwise excellent final result.

I ordered samples, they arrived very quickly. I regret not having these samples 'under tension' in a frame to see the final result, but it already allows for a first idea.

Good telephone reception.

Good quality and nice finishes.

Easy order. Compliant product. Fast delivery.

Order of a sample panel very practical for making a choice and not making a mistake especially for orders via the internet, it is never obvious!!!

Everything was excellent as agreed over the phone. The product, although custom-made, is a bit expensive.

A real listening to my project to provide advice as accurate as possible in terms of safety and aesthetics. Support and great availability at all stages.

Very well-made net and very friendly contact. Here, communication is preferred twice, so that the net really fits!!!!

Good quality material, and very friendly staff.

Excellent service. The quality and responsiveness of the LOFTNETS teams is commendable.