/10
★★★★★
based on 240 reviews published
★★★★★
based on 240 reviews published
Latest positive customer reviews
5
/5
★★★★★
I made several purchases for residential nets and the result is very satisfactory with very clear instructions.
Céline D.
purchased on 09/12/2024
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5
/5
★★★★★
Nets conform to the order. However, the diameter of the plugs was not suitable for the diameter of the hooks.
Patrice L.
purchased on 07/12/2024
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5
/5
★★★★★
Good product easy to assemble
Franck D.
purchased on 01/11/2024
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5
/5
★★★★★
Very good customer service and relationship
Jerome D.
purchased on 30/11/2024
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5
/5
★★★★★
Quick order, deadline respected and purchase completely satisfactory.
Evelyne D.
purchased on 04/12/2024
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5
/5
★★★★★
Top
Kévin G.
purchased on 16/12/2024
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5
/5
★★★★★
Great!
Pauline I.
purchased on 14/02/2025
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5
/5
★★★★★
Accurate and on time.
Kees O.
purchased on 10/01/2019
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4
/5
★★★★☆
Good but a lot of delays due to the holidays.
Eric D.
purchased on 25/06/2019
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5
/5
★★★★★
A real personalized service. Thank you!
Tristan T.
purchased on 20/03/2019
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5
/5
★★★★★
Very good technical support and quick shipping. Unique and high-quality materials.
Rubén B.
purchased on 04/01/2019
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5
/5
★★★★★
Product compliant, fast delivery. Very satisfied.
Frank T.
purchased on 03/02/2019
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4
/5
★★★★☆
Despite a second delivery, my net remains loose after a week of use.
Eric J.
purchased on 17/12/2018
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5
/5
★★★★★
Professional, courteous service.
Catherine B.
purchased on 23/11/2018
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5
/5
★★★★★
I ordered samples for a future order, fast delivery and in line with my expectations.
Eric F.
purchased on 19/12/2018
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4
/5
★★★★☆
I am quite satisfied, except for the announced delivery times of 3 weeks of production... A few days before the end of the 3 weeks, I received an email informing me that it would actually take almost 2 months (probably due to overloaded production scheduling).... I had to respond by expressing my disappointment for the deadline to be shortened. If the deadline had been announced from the start (not a few days before the date I thought I would receive the package), I could have been more understanding.
Jean-benoit M.
purchased on 06/11/2018
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Answer from LOFTNETS
Thank you for your detailed and constructive feedback. We fully understand your disappointment regarding this unexpected delay and we apologize for the inconvenience caused.
Since your order in 2019, we have significantly improved our production timeline management. We have implemented real-time tracking tools and strengthened coordination between our teams to better anticipate and manage potential delays.
Since your order in 2019, we have significantly improved our production timeline management. We have implemented real-time tracking tools and strengthened coordination between our teams to better anticipate and manage potential delays.
5
/5
★★★★★
Perfect technical support for an indoor trampoline, the deadline was respected and the dimensions are in line with my needs!!
Stéphane B.
purchased on 26/11/2018
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5
/5
★★★★★
Very good service, communication is good, shipping is fast and the website platform is really well done.
Alban B.
purchased on 13/11/2018
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5
/5
★★★★★
My contact was attentive and very responsive regarding the shipment.
Aurelie M.
purchased on 30/11/2018
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5
/5
★★★★★
Following an incident with our previous residential net, I was able to obtain valuable information, advice, and support. Thank you for the seriousness of your team!
Marie D.
purchased on 22/10/2018
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5
/5
★★★★★
We are very satisfied with our net. It is exactly what we wanted and the result is magnificent.
Laetitia C.
purchased on 13/11/2018
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5
/5
★★★★★
Perfect.
Wilfried M.
purchased on 02/10/2018
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5
/5
★★★★★
Absolutely convincing, friendly, and competent customer service. From the initial telephone consultation, through planning to assembly, always available and solution-oriented. Mr. *** always took the necessary time to realize our dream project. The quality of the delivered components - net, eye bolts, ropes - is above average, making the price-performance ratio more than acceptable. I can only give a clear recommendation!
Lukas G.
purchased on 04/10/2018
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5
/5
★★★★★
Very practical samples.
Arnal L.
purchased on 07/10/2018
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5
/5
★★★★★
Quick, very quick! Thank you.
Hervé C.
purchased on 18/09/2018
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5
/5
★★★★★
Excellent quality product, as is the customer service; I will definitely recommend it to my sailing friends! One note: since these are online purchases, it would be desirable to increase the number and descriptiveness of the photographs of the items for sale (I am particularly referring to trampolines for sports catamarans). Thank you very much!
Gianluca F.
purchased on 05/09/2018
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5
/5
★★★★★
Thank you for your responsiveness following the non-compliance (of color on a net) observed on a first delivery. I appreciated your proposal to be able to enjoy this first delivery before receiving the corrected item.
Yann P.
purchased on 06/08/2018
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5
/5
★★★★★
Order of a batch of samples. Fast shipping and good reception. Thank you.
Voland D.
purchased on 24/08/2018
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5
/5
★★★★★
Wonderful product, extraordinary attention, excellent everything.
Marko Z.
purchased on 21/08/2018
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5
/5
★★★★★
Although I had a setback with the first net, they sent me a second one that turned out perfect. I can trust this company and the service is friendly and professional.
Andrea B.
purchased on 10/07/2018
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