/10
★★★★★
based on 240 reviews published
★★★★★
based on 240 reviews published
Latest positive customer reviews
4
/5
★★★★☆
The result is superb 🙂
Florence R.
purchased on 20/11/2017
Translated review
5
/5
★★★★★
We ordered a guardrail for a mezzanine. The result is great and gives an impression of openness to the rest of the studio. We are delighted with our purchase, the quality and speed of execution is excellent. Product to recommend.
Pascale P.
purchased on 04/12/2017
Translated review
5
/5
★★★★★
The service was very quick and the person who assisted me was very helpful. Recommended.
Stefano P.
purchased on 24/11/2017
Translated review
5
/5
★★★★★
Perfect contact, quick order, top product but lacking information on assembly especially for the tension rope in 4 lengths (type of knot, crossing or not, ...)
Francois P.
purchased on 23/11/2017
Translated review
4
/5
★★★★☆
Ordered a custom living net, very good quality; but no assembly instructions/help to be found.
Lucas S.
purchased on 13/10/2017
Translated review
4
/5
★★★★☆
This was our second order with them, the first had no issues but the second was different... problem with delivery, I had contacted before placing the order, clearly specified the address which was different from the company's headquarters and it was not delivered to the right place.... I am disappointed on that side, otherwise the trampoline is as per my request.
Thierry C.
purchased on 20/11/2017
Translated review
4
/5
★★★★☆
Everything is good, only the assembly instructions could be better (a video would be helpful).
Sascha F.
purchased on 28/11/2017
Translated review
5
/5
★★★★★
Great
Arthur D.
purchased on 16/11/2017
Translated review
5
/5
★★★★★
We received the order faster than expected. The result is perfect!
Guillaume S.
purchased on 16/11/2017
Translated review
5
/5
★★★★★
For technical questions or other problems, you always get support very quickly. The net is well made. Great thing, I can only recommend!
Pascal I.
purchased on 16/11/2017
Translated review
4
/5
★★★★☆
Good welcome, good advice. Problem with the design.
Michel M.
purchased on 06/11/2017
Translated review
5
/5
★★★★★
Very professional, available by phone and very friendly.
Sabine L.
purchased on 10/11/2017
Translated review
5
/5
★★★★★
Very professional. Quick response, well advised, really delighted.
Amandine G.
purchased on 11/10/2017
Translated review
4
/5
★★★★☆
The product is good, but the installation manual is not detailed enough, especially regarding the peripheral lacing and more details could save valuable time. Major downside, the manual indicated that the cord would be cut to the right dimensions, which was not the case and it was very complicated to do it with length ratios, moreover the rope tends to fray strongly when cut and it is difficult to stop it.
David L.
purchased on 24/10/2017
Translated review
Answer from LOFTNETS
Thank you for your constructive feedback. We are glad that the quality of the product has satisfied you.
Regarding the installation manual, we have taken your comments into account and have completely revised it since your purchase in 2018. Today, it is more detailed and accompanied by tutorial videos to facilitate assembly. We hope that these improvements will provide you with a smoother experience during your next installation.
As for the cordage, we have also improved our practices. To prevent fraying, we recommend cutting the ropes with a heated knife, which seals the fibers and prevents their dispersion. Additionally, it is advisable to slightly burn the ends with a lighter for synthetic ropes to keep the fibers in place.
Regarding the installation manual, we have taken your comments into account and have completely revised it since your purchase in 2018. Today, it is more detailed and accompanied by tutorial videos to facilitate assembly. We hope that these improvements will provide you with a smoother experience during your next installation.
As for the cordage, we have also improved our practices. To prevent fraying, we recommend cutting the ropes with a heated knife, which seals the fibers and prevents their dispersion. Additionally, it is advisable to slightly burn the ends with a lighter for synthetic ropes to keep the fibers in place.
5
/5
★★★★★
Great service and very good advice
Monique R.
purchased on 08/11/2017
Translated review
4
/5
★★★★☆
Hello, My net not being rectangular, and the dimensions not being very different two by two, I would have liked markers to be indicated on each side so as not to have to make trials which, due to some misfortune no doubt, forced me to redo it three times before installing the net in the right direction. Best regards
Bernard C.
purchased on 09/11/2017
Translated review
Answer from LOFTNETS
Thank you for your detailed feedback. We understand that installing a net with irregular dimensions can be complex, especially without clear markers.
Since your purchase in 2017, we have improved our products to facilitate their installation. Now, all our nets with complex shapes are equipped with markers in the corners, clearly indicating the direction of installation. These markers, along with a detailed installation manual validated by a control office, aim to simplify the assembly and reduce the risk of errors.
Since your purchase in 2017, we have improved our products to facilitate their installation. Now, all our nets with complex shapes are equipped with markers in the corners, clearly indicating the direction of installation. These markers, along with a detailed installation manual validated by a control office, aim to simplify the assembly and reduce the risk of errors.
5
/5
★★★★★
Order conforms to what I expected
Anne Marie C.
purchased on 18/11/2017
Translated review
5
/5
★★★★★
Everything very good, from ordering to delivery.
Johanna K.
purchased on 24/10/2017
Translated review
5
/5
★★★★★
Quick and simple order, net delivered on time. Easy installation, Perfect!
Christophe C.
purchased on 06/10/2017
Translated review
4
/5
★★★★☆
Mix-up in the order, but the product meets my expectations well.
Yves G.
purchased on 27/10/2017
Translated review
5
/5
★★★★★
Excellent service, whether by phone or in the ordered product.
Maud F.
purchased on 03/10/2017
Translated review
5
/5
★★★★★
Very good product of good quality
Virginie G.
purchased on 14/09/2017
Translated review
4
/5
★★★★☆
Very good. Small downside on the explanatory notice for the installation of the interior net, not clear enough on the double lacing.
Corinne L.
purchased on 04/10/2017
Translated review
5
/5
★★★★★
The phone advice was of high quality: the different interlocutors took the time to answer my technical questions (sizes of attachments, spacings, diameters of drillings....) but also, and this was greatly appreciated! they were able to give sound aesthetic advice. We are absolutely satisfied with the result!!!
Arnaud L.
purchased on 04/10/2017
Translated review
4
/5
★★★★☆
Quick order, manufacturing and delivery deadlines respected. Beautiful result. Explanatory notice provided by email very effective, quick installation.
Karen L.
purchased on 16/10/2017
Translated review
4
/5
★★★★☆
It worked out.
Stefan M.
purchased on 10/10/2017
Translated review
4
/5
★★★★☆
The online service is perfect. However, when you call, there is an impression of disturbing... it's a shame... It's important to be able to talk about your project.
Oriane L.
purchased on 29/09/2017
Translated review
5
/5
★★★★★
GOOD COMMERCIAL CONTACT
Jp P.
purchased on 27/09/2017
Translated review
5
/5
★★★★★
Perfect in every way!
Desmule J.
purchased on 11/09/2017
Translated review
5
/5
★★★★★
I was quickly and efficiently advised by phone before placing the order. The ordering process and reception also went very well, the product is conforming and the net is easy to install. I am fully satisfied with the whole. Thank you LOFTNETS
Aurelien B.
purchased on 14/09/2017
Translated review