Lumix création consistently delivers on reliable delivery speed and careful packaging, with many mentions of fast shipping and items arriving as described or meeting expectations. Customers highlight specific product strengths, such as well-made lights, thoughtful craftsmanship, and materials like porcelain and varnished metal, along with accurate descriptions and meticulous assembly. The store is praised for attentive, knowledgeable staff and excellent after-sales service, with numerous notes of good communication, helpful advice, and responsive follow-up. Overall, the experience is described as smooth and dependable, with repeated purchases and strong recommendations.
All reviews
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Isabelle G.
Rating: 5 out of 5
following a purchase from 08/10/2023
Order and delivery time: very satisfactory.
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Response from Lumix création
Thanks for your feedback, we look forward to seeing you again at Lumix.
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Estelle B.
Rating: 5 out of 5
following a purchase from 31/08/2023
Very satisfied with the restoration of my lamps. The team is very professional.
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Response from Lumix création
Thank you, it's been a great pleasure.
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Eric P.
Rating: 4 out of 5
following a purchase from 16/09/2023
All ok
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Response from Lumix création
Thank you for your feedback.
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Onno B.
Rating: 5 out of 5
following a purchase from 06/08/2023
Good quality product, customer service gave us clear updates about status of our order, thoroughly packed.
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Daniel V.
Rating: 5 out of 5
following a purchase from 17/09/2023
Small order, but handled with care and speed
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Response from Lumix création
Thank you for your feedback and note.
A
Aziza L.
Rating: 5 out of 5
following a purchase from 12/09/2023
Perfect
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Response from Lumix création
Thank you very much.
C
Catherine P.
Rating: 5 out of 5
following a purchase from 04/09/2023
Super Very satisfied
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Response from Lumix création
Thank you Catherine, we're delighted you liked our site.
L
Laurent L.
Rating: 4 out of 5
following a purchase from 28/07/2023
Order well received, very good materials. Satisfied
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Response from Lumix création
Many thanks for your feedback.
R
RIOLLET Y.
Rating: 5 out of 5
following a purchase from 25/07/2023
As configured, good luminaire
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Response from Lumix création
Thank you for your rating.
J
Jean-Christophe B.
Rating: 5 out of 5
following a purchase from 22/07/2023
Excellent store. Careful shipping. Would recommend. Thank you
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Response from Lumix création
Thank you very much for your positive review.
M
Marie-Christine H.
Rating: 5 out of 5
following a purchase from 29/06/2023
I am delighted, the contacts are excellent and my order is beautiful. I would recommend
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Response from Lumix création
Thank you very much for your review, Marie-Christine! We're delighted you enjoyed your experience with us!
C
claudia F.
Rating: 5 out of 5
following a purchase from 16/06/2023
Perfect in every way, product, speed of delivery, packaging.
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Response from Lumix création
Thank you very much Claudia for your review! We are delighted that you were satisfied with our products, our speed of delivery and our packaging. Thank you for your support.
C
Celine Y.
Rating: 5 out of 5
following a purchase from 05/05/2023
The order was as described. Communication with the company is easy.
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Response from Lumix création
Thank you Celine for your positive review of our site! We are happy to see that our service lived up to your expectations.
S
Sabine R.
Rating: 5 out of 5
following a purchase from 01/05/2023
Very pleased with my order. Deadlines are quite acceptable. Nice work done. Very friendly staff. We feel the taste of work well done.
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Response from Lumix création
Thank you very much, Sabine, for your very positive comments. Your satisfaction is the greatest reward for us. We always strive to offer you the best, and we are delighted that this has come true. Thank you again for your trust!
S
Sylvie D.
Rating: 5 out of 5
following a purchase from 03/05/2023
Very satisfied with my purchases
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Response from Lumix création
Thank you very much Sylvie for your positive feedback and your confidence in us. We are delighted that you were satisfied with our products. We are at your disposal if you need anything else.
P
Pierre A.
Rating: 3 out of 5
following a purchase from 13/04/2023
In the website, I was not clearly informed that there was no chandelier. Indeed, at first I made a search with chandelier. I clicked on models that interested me (chandelier + colored cable) then in my cart, it was found that a set of cable which I could change the color + black cover ... In short, everything was fine but the chandelier had "disappeared" during my browsing, and unfortunately it was at the reception that I realized it. ==> The material is quality and I will keep it, adapting another chandelier, but it did not go well on the site during the purchase. If you can correct it ??? Sincerely, Pierre
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Response from Lumix création
Hello Pierre,
We are sorry that you were not completely satisfied with your experience with Lumix Creation. We always take feedback into account and strive to make our services better, more transparent and easier to use. We will carefully review your feedback and take the necessary steps to improve our site. Thank you for taking the time to give us your feedback.
Sincerely,
The Lumix Creation team
J
Jérémy C.
Rating: 5 out of 5
following a purchase from 10/04/2023
Delivery at the top. Very good quality and super rendering! We validate at 200%.
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Response from Lumix création
Thank you for this very positive and encouraging review, Jeremy. We are delighted that you were satisfied with our service and our products.
S
Sylvain L.
Rating: 5 out of 5
following a purchase from 02/04/2023
Good product, well packaged. Conforms to the description and photos. Delivery time a little long.
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Response from Lumix création
Thank you very much for your review, Sylvain! We're glad you liked the product and that you received your order on time. We will do our best to improve our delivery times in the future.
B
Bernadette S.
Rating: 5 out of 5
following a purchase from 03/04/2023
Perfect
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Response from Lumix création
Thank you very much for your feedback.
F
F C.
Rating: 5 out of 5
following a purchase from 21/03/2023
available and friendly...I asked for "made to measure", I got "made to measure" perfect
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Response from Lumix création
Your satisfaction is our best reward.
Thank you very much for your opinion which helps future buyers and is very important to us.
J
Jean-Alain L.
Rating: 5 out of 5
following a purchase from 31/03/2023
Easy ordering and delivery, thank you!
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Response from Lumix création
Thank you
M
Morvan L.
Rating: 5 out of 5
following a purchase from 04/04/2023
FFFFF
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Response from Lumix création
I guess you are satisfied :-) Thank you very much
T
Thérèse W.
Rating: 5 out of 5
following a purchase from 23/03/2023
The manufacturer, and the lady I had on the phone helping, and advising. Asking for more details about the color afterwards. The packaging impeccable and beautifully presented. Luminaire made with care, wiring impeccable and facilitating the installation. I am very happy with my purchase. Thank you!
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Response from Lumix création
Thank you very much Therese for leaving such a positive review! We are delighted that your order has given you complete satisfaction.
J
Julie C.
Rating: 5 out of 5
following a purchase from 06/03/2023
Item conforms and fast shipping 100% recommendable site
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Response from Lumix création
Thank you very much!
L
Laurent C.
Rating: 5 out of 5
following a purchase from 28/02/2023
Excellent personalized service, available and responsive.
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Response from Lumix création
Thank you very much for your opinion and rating.
M
Muriel F.
Rating: 5 out of 5
following a purchase from 26/02/2023
Very satisfied with my purchase!
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Response from Lumix création
Thank you for your feedback.
D
David R.
Rating: 5 out of 5
following a purchase from 05/02/2023
Very good quality light, nice finish with all the parts for the assembly
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Response from Lumix création
Thank you very much for your feedback.
M
Michel B.
Rating: 5 out of 5
following a purchase from 11/01/2023
Very nice! Super customer service at the top!
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Response from Lumix création
Thank you very much, it's a pleasure.
B
Bopha I.
Rating: 5 out of 5
following a purchase from 26/01/2023
Product as described, we asked for more information before purchase and received a quick response.
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Response from Lumix création
Great, thanks for your feedback!
I look forward to hearing from you.
C
Cedric M.
Rating: 5 out of 5
following a purchase from 23/11/2022
Close and attentive to the client's expectations, Excellent experience
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Response from Lumix création
Thank you for your feedback and patience.
G
Georgina B.
Rating: 5 out of 5
following a purchase from 14/01/2023
Excellent service, my specific request was well taken into account and the follow-up of the order is done step by step. The rendering of the ordered lights is perfect. Thank you.
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Response from Lumix création
Thank you for your kind feedback. Maybe we'll see you soon!
M
Miren A.
Rating: 5 out of 5
following a purchase from 09/01/2023
we are very satisfied with the product and the phone contact we had with the team. Very professional and attentive as if we were in their store. Thank you
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Response from Lumix création
It was a pleasure working for you, and thank you very much for your feedback. Glad you are satisfied. We look forward to seeing you again in our store.
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Léopoldine V.
Rating: 4 out of 5
following a purchase from 09/01/2023
Delivery time is correct and the quality of the sconce is good. I must admit that I did not understand why my package arrived in a relay point instead of my address and why my sconce was sent in a wine box...
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Response from Lumix création
Thank you for your feedback.
I just checked, and you had indeed asked to be delivered by Mondial Relay.
Regarding the cardboard; for information, we proceed on our small scale to the recycling of cardboard as part of sustainable development and ecological. It is not systematic, but as soon as we can, we do it.
For packaging, we use plastic films that comply with the law on energy transition (recycled material). We do not offer packaging for our creations. The wedges are made with bubble wrap at 80% recycled and recycled kraft paper Eco.
Nicolas
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Olivier V.
Rating: 5 out of 5
following a purchase from 02/01/2023
Perfect
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Response from Lumix création
Thank you for your feedback.
A
Annie B.
Rating: 5 out of 5
following a purchase from 16/12/2022
-
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Response from Lumix création
Thank you
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Nadège N.
Rating: 5 out of 5
following a purchase from 16/11/2022
4 magnificent Coppa suspensions, contact and personalized customer advice. A beautiful discovery, top company I highly recommend! Thank you to all your team
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Response from Lumix création
Thank you very much for your feedback. We wish you a very happy holiday season.
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Elodie P.
Rating: 5 out of 5
following a purchase from 24/11/2022
Perfect Super product
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Response from Lumix création
Thank you very much for your feedback.
A
Andre M.
Rating: 5 out of 5
following a purchase from 05/11/2022
Simply perfect
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Response from Lumix création
Thank you very much for your review, Andre. We're glad you were satisfied with your experience at Lumix Creation!
S
Saeed E.
Rating: 5 out of 5
following a purchase from 14/10/2022
Very good company that manufactures its lights in France. Delighted with the wall lamp I ordered.
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Response from Lumix création
We are delighted that you are completely satisfied. Thank you for your purchase and return.
P
Philippe M.
Rating: 5 out of 5
following a purchase from 12/10/2022
Thank you so much for your delivery and the kind phone reception. I am going to reorder 2 more hangers. If I order tonight, do you think I will be able to get the order by November 9 (for a second home)? If not, I will order in December. Thank you very much for your service. Philippe Martin
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Response from Lumix création
Thank you for your feedback, it means a lot to me.
I don't know what you would like to order as suspensions, but it seems to me a bit tight to be delivered before November 09 unless I have everything in stock.
I thank you for coming back to me in PM. Thank you again for your time.
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