/10
★★★★★
based on 184 reviews published
★★★★★
based on 184 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
The delivery time was far too long due to the Chronopost company. 15 days! Two cancellations due to the closure of the delivery point. (hours not compatible with those of the delivery person!)
Vincent D.
purchased on 28/11/2025
Translated review
Answer from Luxxa Boutique
Dear Sir,
We sincerely apologize for the delivery delay you encountered. As soon as you reported it, we immediately took charge of your case, ensured careful follow-up with the carrier, and made sure to keep you informed at every step.
However, we feel it is important to clarify that this situation is neither due to a shortcoming of our customer service nor to the quality of our products or our online store. The exceptional delay of 15 days is solely due to malfunctions of the carrier, with two consecutive cancellations related to the closure of the delivery point (hours incompatible with those of the delivery person), elements completely independent of our will.
As you have indicated, this was not your first order with us and your previous experiences had always gone smoothly. That is why we regret that this rating reflects an external delivery issue, despite our responsiveness and constant involvement in following up on your order.
We remain fully committed to providing attentive customer service and high-quality creations, and we hope that your future experiences will fully reflect the standards of our brand.
Best regards,
We wish you an excellent holiday season.
Julia - Luxxa Lingerie Customer Service
We sincerely apologize for the delivery delay you encountered. As soon as you reported it, we immediately took charge of your case, ensured careful follow-up with the carrier, and made sure to keep you informed at every step.
However, we feel it is important to clarify that this situation is neither due to a shortcoming of our customer service nor to the quality of our products or our online store. The exceptional delay of 15 days is solely due to malfunctions of the carrier, with two consecutive cancellations related to the closure of the delivery point (hours incompatible with those of the delivery person), elements completely independent of our will.
As you have indicated, this was not your first order with us and your previous experiences had always gone smoothly. That is why we regret that this rating reflects an external delivery issue, despite our responsiveness and constant involvement in following up on your order.
We remain fully committed to providing attentive customer service and high-quality creations, and we hope that your future experiences will fully reflect the standards of our brand.
Best regards,
We wish you an excellent holiday season.
Julia - Luxxa Lingerie Customer Service
5
/5
★★★★★
Very beautiful quality product Very satisfied
Jean Francois F.
purchased on 06/12/2025
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your feedback!
We are delighted that the quality of our creations has fully satisfied you. Your appreciation is a wonderful reward for the work of our teams.
We wish you a very happy holiday season.
Best regards,
Julia - Luxxa Lingerie Customer Service
Thank you very much for your feedback!
We are delighted that the quality of our creations has fully satisfied you. Your appreciation is a wonderful reward for the work of our teams.
We wish you a very happy holiday season.
Best regards,
Julia - Luxxa Lingerie Customer Service
5
/5
★★★★★
Perfect
Gilles L.
purchased on 04/12/2025
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your feedback!
We are delighted that everything was perfect for you.
Looking forward to seeing you again very soon.
Best regards,
Julia - Luxxa Lingerie Customer Service
Thank you very much for your feedback!
We are delighted that everything was perfect for you.
Looking forward to seeing you again very soon.
Best regards,
Julia - Luxxa Lingerie Customer Service
5
/5
★★★★★
Superb quality of products, top-notch alteration service. fast and well-packaged shipping, I recommend this store
Gerard P.
purchased on 28/11/2025
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for this very nice review.
We are delighted that the quality of our creations, our alteration service, as well as the speed and care taken with the shipment met your expectations.
Your recommendation is a true reward for the work of our teams.
We look forward to assisting you again very soon.
Best regards,
Julia - Luxxa Lingerie Customer Service
Thank you very much for this very nice review.
We are delighted that the quality of our creations, our alteration service, as well as the speed and care taken with the shipment met your expectations.
Your recommendation is a true reward for the work of our teams.
We look forward to assisting you again very soon.
Best regards,
Julia - Luxxa Lingerie Customer Service
5
/5
★★★★★
Excellent service
Eric C.
purchased on 31/10/2025
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your feedback!
We are delighted that our service met your expectations.
We look forward to assisting you again soon.
Best regards,
Julia - Luxxa Lingerie
Thank you very much for your feedback!
We are delighted that our service met your expectations.
We look forward to assisting you again soon.
Best regards,
Julia - Luxxa Lingerie
5
/5
★★★★★
The delivery process was solid. The products are made of high quality fabrics. The packaging was also beautiful, making the lingerie a beautiful gift to someone special.
Bas V.
purchased on 14/11/2025
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your wonderful feedback.
We are delighted to hear that the delivery went smoothly and that you appreciated the high-quality fabrics as well as the elegance of our packaging.
At Luxxa, every detail matters, from the craftsmanship of our lingerie to the presentation, to offer a truly exceptional experience, whether for yourself or as a gift for someone special.
We hope to have the pleasure of welcoming you again soon.
Warm regards,
Julia - Customer Service Luxxa Lingerie
Thank you very much for your wonderful feedback.
We are delighted to hear that the delivery went smoothly and that you appreciated the high-quality fabrics as well as the elegance of our packaging.
At Luxxa, every detail matters, from the craftsmanship of our lingerie to the presentation, to offer a truly exceptional experience, whether for yourself or as a gift for someone special.
We hope to have the pleasure of welcoming you again soon.
Warm regards,
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Received very quickly
Patricia A.
purchased on 18/10/2025
Translated review
Answer from Luxxa Boutique
Dear Madam,
Thank you for your message! We are delighted to hear that your order has arrived quickly and that our service has met your expectations.
We hope that your Luxxa order will bring you complete satisfaction.
Best regards,
Julia - Customer Service
Luxxa Lingerie
Thank you for your message! We are delighted to hear that your order has arrived quickly and that our service has met your expectations.
We hope that your Luxxa order will bring you complete satisfaction.
Best regards,
Julia - Customer Service
Luxxa Lingerie
5
/5
★★★★★
Excellent service as always
Robert H.
purchased on 30/09/2025
Answer from Luxxa Boutique
Dear Mr,
Thank you so much for your kind words! We’re truly pleased that both our lingerie and our service met your expectations. Your satisfaction is our greatest reward.
Wishing you all the best,
Julia - Customer Service
Luxxa Lingerie
Thank you so much for your kind words! We’re truly pleased that both our lingerie and our service met your expectations. Your satisfaction is our greatest reward.
Wishing you all the best,
Julia - Customer Service
Luxxa Lingerie
5
/5
★★★★★
Excellent lingerie Excellent service and delivery
Ola F.
purchased on 06/10/2025
Answer from Luxxa Boutique
Dear Madam,
Thank you so much for your kind words! We’re truly pleased that both our lingerie and our service met your expectations. Your satisfaction is our greatest reward.
Wishing you all the best,
Julia - Customer Service
Thank you so much for your kind words! We’re truly pleased that both our lingerie and our service met your expectations. Your satisfaction is our greatest reward.
Wishing you all the best,
Julia - Customer Service
5
/5
★★★★★
Magnificent work.
Laurent V.
purchased on 27/09/2025
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you for your feedback.
Best regards,
Julia - Luxxa Lingerie Customer Service
Thank you for your feedback.
Best regards,
Julia - Luxxa Lingerie Customer Service
5
/5
★★★★★
Una garanzia grazie mille
Benelli S.
purchased on 21/07/2025
Answer from Luxxa Boutique
Dear Madam,
Thank you for your kind words! We’re delighted to know that your experience with Luxxa lived up to your expectations and that you consider us a true guarantee.
Wishing you all the best,
Julia – Customer Service
Luxxa Lingerie
Thank you for your kind words! We’re delighted to know that your experience with Luxxa lived up to your expectations and that you consider us a true guarantee.
Wishing you all the best,
Julia – Customer Service
Luxxa Lingerie
5
/5
★★★★★
Perfect.
Thierry M.
purchased on 09/05/2025
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you for your feedback.
Best regards,
Julia - Luxxa Lingerie Customer Service
Thank you for your feedback.
Best regards,
Julia - Luxxa Lingerie Customer Service
5
/5
★★★★★
Very beautiful lingerie and of quality we appreciate your beautiful work long live French lingerie!
Gerard P.
purchased on 13/05/2025
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your message! We are delighted that you appreciate the quality of our creations.
Your support honors the art of French lingerie – thank you for these words that touch us!
Best regards,
Julia – Customer Service
Luxxa Lingerie
Thank you very much for your message! We are delighted that you appreciate the quality of our creations.
Your support honors the art of French lingerie – thank you for these words that touch us!
Best regards,
Julia – Customer Service
Luxxa Lingerie
5
/5
★★★★★
Perfect innovative technique gives the impression of a garter belt without the difficulty of implementation!
Benoit M.
purchased on 01/05/2025
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you for your feedback! We are delighted that you were charmed by the design of the Secret garter thong.
This model combines the visual elegance of a garter belt with the simplicity of a thong, featuring meticulous finishes and comfortable support. A piece designed to enhance the silhouette without compromise.
Looking forward to seeing you again,
Julia – Luxxa Lingerie Customer Service
Thank you for your feedback! We are delighted that you were charmed by the design of the Secret garter thong.
This model combines the visual elegance of a garter belt with the simplicity of a thong, featuring meticulous finishes and comfortable support. A piece designed to enhance the silhouette without compromise.
Looking forward to seeing you again,
Julia – Luxxa Lingerie Customer Service
5
/5
★★★★★
Excellent service
Eric C.
purchased on 14/04/2025
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your feedback! We are delighted that our service has fully satisfied you.
Looking forward to seeing you soon,
Julia – Customer Service
Luxxa Lingerie
Thank you very much for your feedback! We are delighted that our service has fully satisfied you.
Looking forward to seeing you soon,
Julia – Customer Service
Luxxa Lingerie
5
/5
★★★★★
Quality, speed and careful packaging. I would recommend
Sabrina M.
purchased on 16/02/2025
Translated review
Answer from Luxxa Boutique
Dear Madam,
Many thanks for your feedback! We are delighted that the quality of our lingerie, the speed of delivery and the care taken with the packaging have fully satisfied you.
Your recommendation is our greatest reward! We look forward to your next order.
Best regards,
Julia - Customer Service
Luxxa Lingerie
Many thanks for your feedback! We are delighted that the quality of our lingerie, the speed of delivery and the care taken with the packaging have fully satisfied you.
Your recommendation is our greatest reward! We look forward to your next order.
Best regards,
Julia - Customer Service
Luxxa Lingerie
4
/5
★★★★☆
Discreet packaging and beautiful box for items. Beautifully presented and made. Thankyou. Appreciated communication by email. they fit beautifully.
Amanda B.
purchased on 05/02/2025
Answer from Luxxa Boutique
Dear Madam,
Thank you for your kind words! We’re delighted that you appreciated the discreet packaging, the elegant presentation, and the quality of our lingerie. It’s a pleasure to know that the fit is perfect for you.
We also appreciate your feedback on our communication—it means a lot to us!
Wishing you all the best,
Julia - Customer Service
Luxxa Lingerie
Thank you for your kind words! We’re delighted that you appreciated the discreet packaging, the elegant presentation, and the quality of our lingerie. It’s a pleasure to know that the fit is perfect for you.
We also appreciate your feedback on our communication—it means a lot to us!
Wishing you all the best,
Julia - Customer Service
Luxxa Lingerie
5
/5
★★★★★
Fast, well-packaged delivery classy lingerie fits the body perfectly
Gerard P.
purchased on 06/02/2025
Translated review
Answer from Luxxa Boutique
Dear Sir,
Many thanks for your feedback! We are delighted that your order arrived quickly and that you appreciate the elegance and perfect fit of our lingerie. Your satisfaction is our greatest reward.
We look forward to seeing you again soon!
Best regards,
Julia - Customer Service
Luxxa Lingerie
Many thanks for your feedback! We are delighted that your order arrived quickly and that you appreciate the elegance and perfect fit of our lingerie. Your satisfaction is our greatest reward.
We look forward to seeing you again soon!
Best regards,
Julia - Customer Service
Luxxa Lingerie
5
/5
★★★★★
Wonderful lingerie, my wife was happy and the sex was hot 🙂
Rainer W.
purchased on 11/01/2025
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your enthusiastic feedback! We are thrilled to hear that our lingerie brought happiness and added excitement to your moments.
Best regards,
Julia - Luxxa Lingerie Customer Service
Thank you very much for your enthusiastic feedback! We are thrilled to hear that our lingerie brought happiness and added excitement to your moments.
Best regards,
Julia - Luxxa Lingerie Customer Service
5
/5
★★★★★
Very lovely
Volker S.
purchased on 19/12/2024
Answer from Luxxa Boutique
Dear Sir,
Thank you so much for your kind words! We are delighted that you enjoyed our products. We look forward to having the opportunity to assist you again soon!
Best regards,
Julia - Luxxa Lingerie Customer Service
Thank you so much for your kind words! We are delighted that you enjoyed our products. We look forward to having the opportunity to assist you again soon!
Best regards,
Julia - Luxxa Lingerie Customer Service
4
/5
★★★★☆
No worries
Francois C.
purchased on 19/12/2024
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your positive feedback! We are delighted that everything went smoothly. We look forward to working with you again in the future.
Best regards,
Julia - Luxxa Lingerie Customer Service
Thank you very much for your positive feedback! We are delighted that everything went smoothly. We look forward to working with you again in the future.
Best regards,
Julia - Luxxa Lingerie Customer Service
5
/5
★★★★★
Excellent product Very nice enhancement
Philippe L.
purchased on 17/12/2024
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your positive feedback! We are delighted that our products and their presentation have satisfied you. We look forward to working with you again in the near future.
Best regards,
Julia - Customer Service Luxxa Lingerie
Thank you very much for your positive feedback! We are delighted that our products and their presentation have satisfied you. We look forward to working with you again in the near future.
Best regards,
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Perfect thank you gifts for madame for december 31 Beautiful evening in waiting
Desmons D.
purchased on 16/12/2024
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your positive feedback! We are delighted that our products have contributed to your gifts for Madame to celebrate this New Year. We hope that this new year starts under the best auspices for you and remain at your disposal for future orders.
Yours sincerely
Julia - Customer Service Luxxa Lingerie
Thank you very much for your positive feedback! We are delighted that our products have contributed to your gifts for Madame to celebrate this New Year. We hope that this new year starts under the best auspices for you and remain at your disposal for future orders.
Yours sincerely
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Very nice Very happy
Francois W.
purchased on 15/12/2024
Translated review
Answer from Luxxa Boutique
Dear Madam,
Thank you very much for your positive feedback! We are delighted that our lingerie has met your expectations. We look forward to seeing you soon in our online store!
Best regards,
Julia - Customer Service Luxxa Lingerie
Dear Madam,
Thank you very much for your positive feedback! We are delighted that our lingerie has met your expectations. We look forward to seeing you soon in our online store!
Best regards,
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Perfect processes for order, payment and delivery. The products are so cute and beautiful with perfect Quality.
Markus W.
purchased on 30/11/2024
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your positive feedback! We are delighted that our order, payment, and delivery processes met your expectations and that you are pleased with the quality of our products. We look forward to serving you again soon!
Best regards,
Julia - Luxxa Lingerie Customer Service
Thank you very much for your positive feedback! We are delighted that our order, payment, and delivery processes met your expectations and that you are pleased with the quality of our products. We look forward to serving you again soon!
Best regards,
Julia - Luxxa Lingerie Customer Service
5
/5
★★★★★
Perfect support even very personal
Robert H.
purchased on 22/09/2024
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your positive feedback! We are delighted to hear that you appreciated the support we provide, even for very personal choices.
We look forward to seeing you again soon!
Julia - Customer Service Luxxa Lingerie
Thank you very much for your positive feedback! We are delighted to hear that you appreciated the support we provide, even for very personal choices.
We look forward to seeing you again soon!
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Excellent service.
Eric C.
purchased on 30/08/2024
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your positive feedback! We are delighted that our service lived up to your expectations. We look forward to serving you again soon!
Best regards,
Julia - Customer Service Luxxa Lingerie
Thank you very much for your positive feedback! We are delighted that our service lived up to your expectations. We look forward to serving you again soon!
Best regards,
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
I've never been disappointed, despite my reluctance to order online, which means you can't try on the underwear. But they fit easily, and the quality and comfort are far superior to other brands I've tested.
Stéphanie D.
purchased on 12/08/2024
Translated review
Answer from Luxxa Boutique
Dear Madam,
Thank you very much for your feedback! We're delighted that you were convinced by our underwear, despite your initial reluctance to order online. Quality and comfort are our top priorities, and it's a pleasure to know that our products stand out.
See you soon!
Julia - Luxxa Lingerie Customer Service
Thank you very much for your feedback! We're delighted that you were convinced by our underwear, despite your initial reluctance to order online. Quality and comfort are our top priorities, and it's a pleasure to know that our products stand out.
See you soon!
Julia - Luxxa Lingerie Customer Service
5
/5
★★★★★
Super super pretty! A real bombshell with
Josephine M.
purchased on 14/08/2024
Translated review
Answer from Luxxa Boutique
Dear Madam,
Thank you for your compliment! We're delighted that you like our products so much and that they enhance your appearance.
Best regards,
Julia - Customer Service Luxxa Lingerie
Thank you for your compliment! We're delighted that you like our products so much and that they enhance your appearance.
Best regards,
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Delivery and after-sales service, to change a part following a sizing error on our part, as exceptional as the quality of this lingerie.
Laurent J.
purchased on 27/06/2024
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your kind feedback! We are delighted to hear that you are satisfied with our delivery and after-sales service.
We strive to provide exceptional quality at every level, and it's a pleasure to know that our lingerie also meets your expectations.
Best regards,
Julia - Customer Service Luxxa Lingerie
Thank you very much for your kind feedback! We are delighted to hear that you are satisfied with our delivery and after-sales service.
We strive to provide exceptional quality at every level, and it's a pleasure to know that our lingerie also meets your expectations.
Best regards,
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Super as usual
Jean Paul A.
purchased on 31/05/2024
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your positive feedback and your valued loyalty.
See you soon,
Yours sincerely,
Julia - Customer Service Luxxa Lingerie
Thank you very much for your positive feedback and your valued loyalty.
See you soon,
Yours sincerely,
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Excellent quality and design!
Nafsika A.
purchased on 23/04/2024
Answer from Luxxa Boutique
Dear Madam,
Thank you for your interest. We're delighted that you've found our lingerie to be of excellent quality and beautifully designed!
All the best,
Julia - Customer Service Luxxa Lingerie
Thank you for your interest. We're delighted that you've found our lingerie to be of excellent quality and beautifully designed!
All the best,
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
A beautiful sign ...
Benoit M.
purchased on 19/04/2024
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you for your kind words and precious loyalty!
Yours sincerely
Julia - Customer Service Luxxa Lingerie
Thank you for your kind words and precious loyalty!
Yours sincerely
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Always beautiful collections and impeccable quality
Michelle L.
purchased on 16/04/2024
Translated review
Answer from Luxxa Boutique
Dear Madam,
We are grateful for your kind words and continued loyalty. Your satisfaction is our greatest reward.
Best regards,
Julia - Customer Service Luxxa Lingerie
We are grateful for your kind words and continued loyalty. Your satisfaction is our greatest reward.
Best regards,
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
As ever a very good service
Chris F.
purchased on 16/03/2024
Answer from Luxxa Boutique
Dear Sir or Madam
We would like to thank you sincerely for your continued loyalty and your kind words about our service. Your satisfaction is our number one priority!
Yours sincerely
Julia - Customer Service Luxxa Lingerie
We would like to thank you sincerely for your continued loyalty and your kind words about our service. Your satisfaction is our number one priority!
Yours sincerely
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Quality product, fast and careful delivery. At the top
Jacques R.
purchased on 28/02/2024
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you for your positive feedback! We are delighted that you have found our product to be of high quality and our delivery prompt. Your satisfaction is our priority, and we will strive to maintain this exceptional level of service. We hope to see you soon!
Julia - Customer Service Luxxa Lingerie
Thank you for your positive feedback! We are delighted that you have found our product to be of high quality and our delivery prompt. Your satisfaction is our priority, and we will strive to maintain this exceptional level of service. We hope to see you soon!
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Excellent Short time of delivery. WW love the high quality products
Markus W.
purchased on 06/02/2024
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your kindness and loyalty! We are delighted to hear that you are delighted with the speed of our delivery and the quality of our products.
We hope to hear from you soon.
Julia - Customer Service Luxxa Lingerie
Thank you very much for your kindness and loyalty! We are delighted to hear that you are delighted with the speed of our delivery and the quality of our products.
We hope to hear from you soon.
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Excellent!!
Mark N.
purchased on 06/02/2024
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your kind comment
See you soon
Julia - Customer Service Luxxa Lingerie
Thank you very much for your kind comment
See you soon
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Excellent!!!
Luca T.
purchased on 19/12/2023
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you for your positive compliment and your loyalty.
Julia - Customer Service Luxxa Lingerie
Thank you for your positive compliment and your loyalty.
Julia - Customer Service Luxxa Lingerie
5
/5
★★★★★
Very fast delivery, just as we expected
Frederic J.
purchased on 18/12/2023
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you very much for your comment. We are pleased to have been able to respond quickly to your needs and to have provided you with a product that meets your expectations.
Julia - Customer Service Luxxa Lingerie
Thank you very much for your comment. We are pleased to have been able to respond quickly to your needs and to have provided you with a product that meets your expectations.
Julia - Customer Service Luxxa Lingerie