/10
★★★★★
based on 169 reviews published
★★★★★
based on 169 reviews published
Latest customer reviews
5
/5
★★★★★
Pieces made with great care. A joy
Nicolas B.
purchased on 10/03/2022
Translated review
Answer from Luxxa Boutique
Dear Sir,
We thank you for your complimentary comment about our models.
We look forward to seeing you again in our online store,
Julia
We thank you for your complimentary comment about our models.
We look forward to seeing you again in our online store,
Julia
5
/5
★★★★★
I called first before making my choice and I was very well received and super well advised. The kepi set is just beautiful.
Anne L.
purchased on 07/03/2022
Translated review
Answer from Luxxa Boutique
Dear Madam,
Thank you for taking the time to write us a comment.
We are delighted that the advice we gave you over the phone guided you in your choice.
We thank you for your compliments on the Képi line.
We will be happy to advise you again.
Julia
Thank you for taking the time to write us a comment.
We are delighted that the advice we gave you over the phone guided you in your choice.
We thank you for your compliments on the Képi line.
We will be happy to advise you again.
Julia
5
/5
★★★★★
Articolo bellissimo e ben fatto. Grazie
Stefano D.
purchased on 11/01/2022
Translated review
Answer from Luxxa Boutique
Dear Lord,
Thank you for taking the time to share your point of view.
The quality of our products is the key element of our know-how. So it's good to see that our work to that end is recognized.
Gladly,
Truly,
Julia
Thank you for taking the time to share your point of view.
The quality of our products is the key element of our know-how. So it's good to see that our work to that end is recognized.
Gladly,
Truly,
Julia
5
/5
★★★★★
Perfectly satisfied and Mrs. too! We will recommend your products without hesitation!
Frédéric G.
purchased on 07/02/2022
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you for your kind comment. We are glad to hear that our products bring you the expected satisfaction.
We look forward to seeing you again at our online store.
Best regards,
Julia
Thank you for your kind comment. We are glad to hear that our products bring you the expected satisfaction.
We look forward to seeing you again at our online store.
Best regards,
Julia
5
/5
★★★★★
Perfect in every way
Eric C.
purchased on 08/02/2022
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you for sharing your glowing review of our brand.
We hope to see you soon on our online store.
Best regards,
Julia
Thank you for sharing your glowing review of our brand.
We hope to see you soon on our online store.
Best regards,
Julia
5
/5
★★★★★
Well
Thierry B.
purchased on 08/02/2022
Translated review
Answer from Luxxa Boutique
Dear Sir,
I thank you for your opinion that you took the time to share.
Best regards,
Julia
I thank you for your opinion that you took the time to share.
Best regards,
Julia
5
/5
★★★★★
An exceptional product by its cut its color and its quality. Thank you I am in love with your collection
Chloé B.
purchased on 06/02/2022
Translated review
Answer from Luxxa Boutique
Dear Madam,
We thank you for your praise. Indeed the color of the Chapka line is particularly appreciated for its uniqueness.
We look forward to seeing you again in our online store,
Sincerely,
Julia
We thank you for your praise. Indeed the color of the Chapka line is particularly appreciated for its uniqueness.
We look forward to seeing you again in our online store,
Sincerely,
Julia
5
/5
★★★★★
Very swift reaction for my order that was a little late for valentine ... package arrived well in time however. Superb product quality, at last a supplier that delivers quality spicy lingerie. I will buy again!
Ludwig D.
purchased on 05/02/2022
Answer from Luxxa Boutique
Dear Sir,
Thank you for your complimentary comment. Indeed, despite our responsiveness in shipping your package, it seems that it suffered a return during its journey. Unfortunately, we can sometimes be powerless in the face of slow deliveries...
Looking forward to seeing you again on our online store,
Best regards,
Julia
Thank you for your complimentary comment. Indeed, despite our responsiveness in shipping your package, it seems that it suffered a return during its journey. Unfortunately, we can sometimes be powerless in the face of slow deliveries...
Looking forward to seeing you again on our online store,
Best regards,
Julia
5
/5
★★★★★
Perfect.
Stéphanie D.
purchased on 18/01/2022
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Answer from Luxxa Boutique
Dear Ms,
Thank you for taking the time to leave your kind review about our brand.
Yours sincerely,
Julia
Thank you for taking the time to leave your kind review about our brand.
Yours sincerely,
Julia
5
/5
★★★★★
Uitstekende service. Very good service
Margareta C.
purchased on 08/12/2021
Translated review
Answer from Luxxa Boutique
Dear Mrs,
Thank you for your feedback!
We are happy to have been able to satisfy your requests.
Do not hesitate to come back to us for any questions.
See you soon,
Julia
Thank you for your feedback!
We are happy to have been able to satisfy your requests.
Do not hesitate to come back to us for any questions.
See you soon,
Julia
5
/5
★★★★★
Good quality product. Efficient after sales service.
Fabrice D.
purchased on 21/01/2022
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Answer from Luxxa Boutique
Dear Sir,
We sincerely thank you for your note and comment about the quality of our products.
I am glad that I was able to meet your expectations regarding customer service.
I look forward to seeing you on our website,
Julia
We sincerely thank you for your note and comment about the quality of our products.
I am glad that I was able to meet your expectations regarding customer service.
I look forward to seeing you on our website,
Julia
5
/5
★★★★★
Very good!
Sandrine L.
purchased on 01/02/2022
Translated review
Answer from Luxxa Boutique
Dear Madam,
We thank you for your kind review.
See you soon in our online store.
Best regards,
Julia
We thank you for your kind review.
See you soon in our online store.
Best regards,
Julia
5
/5
★★★★★
Perfect, beautiful material, and impeccable fit. What we expected from a lingerie worthy of the name. Thank you
Claude A.
purchased on 08/01/2022
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you for your complimentary review of our products.
We are delighted that our materials and the quality of our products are being honored, as they are important characteristics of the Luxxa brand.
Thank you for your loyalty.
Sincerely,
Julia
Thank you for your complimentary review of our products.
We are delighted that our materials and the quality of our products are being honored, as they are important characteristics of the Luxxa brand.
Thank you for your loyalty.
Sincerely,
Julia
5
/5
★★★★★
Quality products and services, very professional.
David A.
purchased on 03/02/2022
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you for taking the time to share your positive review.
We are glad that you enjoyed your experience on our online store.
We look forward to hearing from you,
Julia
Thank you for taking the time to share your positive review.
We are glad that you enjoyed your experience on our online store.
We look forward to hearing from you,
Julia
5
/5
★★★★★
Perfect 👍
Harald O.
purchased on 12/01/2022
Answer from Luxxa Boutique
Dear Sir,
Thank you for your nice comment.
Best regards,
Julia
Thank you for your nice comment.
Best regards,
Julia
4
/5
★★★★☆
Well
Hervé L.
purchased on 05/11/2021
Translated review
Answer from Luxxa Boutique
Dear Sir, Thank you for your positive feedback,
We thank you for your favorable opinion.
We look forward to seeing you again on our online store.
Best regards,
Julia
We thank you for your favorable opinion.
We look forward to seeing you again on our online store.
Best regards,
Julia
2
/5
★★☆☆☆
I am very satisfied with the excellent quality of the products but I am very disappointed with the lack of transparency of the company. I received a product with a sewn-in size L label and a different cardboard label for XL. I had ordered XL. I was told after investigation that due to a lack of XL label, the manufacture was sewing L labels but that the product I received was indeed XL. If I sent the product back, they would correct it by adding an X to the pen. All this led me to have a doubt about the real size of the product. Given the price of the products, I would have appreciated a little more transparency and receiving a product without any sewn on labels and possibly an apology note.
Michel B.
purchased on 14/12/2021
Translated review
Answer from Luxxa Boutique
Good day to you, sir,
Thank you for your feedback.
We are sorry to hear about your disappointment with our company.
It is true that due to a large influx of orders, we are out of labels in size XL.
We still decided to honour your order so that you could get it before Christmas, despite the lack of labelling.
However, I grant you that a message of explanation would have been preferable to you.
Upon receipt of our XL labels, I can offer you an exchange at our expense.
If there is anything we can do for you, please let me know.
I am still available,
Sincerely,
Julia VANDIER - Customer Service
Thank you for your feedback.
We are sorry to hear about your disappointment with our company.
It is true that due to a large influx of orders, we are out of labels in size XL.
We still decided to honour your order so that you could get it before Christmas, despite the lack of labelling.
However, I grant you that a message of explanation would have been preferable to you.
Upon receipt of our XL labels, I can offer you an exchange at our expense.
If there is anything we can do for you, please let me know.
I am still available,
Sincerely,
Julia VANDIER - Customer Service
5
/5
★★★★★
Very good quality.
Stephane D.
purchased on 10/12/2021
Translated review
Answer from Luxxa Boutique
Good morning, sir,
Thank you for your kind review and for your time.
Have a nice day,
Julia
Thank you for your kind review and for your time.
Have a nice day,
Julia
5
/5
★★★★★
Great quality and fast delivery
Jean Eudes C.
purchased on 09/12/2021
Translated review
Answer from Luxxa Boutique
Good morning, Sir,
Thank you very much for your comment! We are very happy that you enjoyed our products and services.
We look forward to seeing you at our online store,
Julia
Thank you very much for your comment! We are very happy that you enjoyed our products and services.
We look forward to seeing you at our online store,
Julia
5
/5
★★★★★
Promising
Benoit M.
purchased on 09/12/2021
Translated review
Answer from Luxxa Boutique
Sir, thank you for your feedback,
Thank you for your advice.
Thank you very much,
Julia
Thank you for your advice.
Thank you very much,
Julia
5
/5
★★★★★
Seriousness, speed of delivery. Each set beautifully packaged in small boxes. And very nice quality lingerie. I'm glad that this kind of know-how remains in France. Keep it up!
Charly L.
purchased on 29/11/2021
Translated review
Answer from Luxxa Boutique
Good day to you, sir,
Thank you very much for your positive review which underlines the quality of our products, our know-how and the services we offer.
We make it a point of honour to satisfy our customers.
We look forward to satisfying you again,
Yours sincerely,
Julia VANDIER
Thank you very much for your positive review which underlines the quality of our products, our know-how and the services we offer.
We make it a point of honour to satisfy our customers.
We look forward to satisfying you again,
Yours sincerely,
Julia VANDIER
5
/5
★★★★★
Very good. Thanks
Margareta C.
purchased on 18/11/2021
Translated review
Answer from Luxxa Boutique
Hello,
Thank you, Madam, for your kind comment.
See you soon.
Sincerely,
Julia
Thank you, Madam, for your kind comment.
See you soon.
Sincerely,
Julia
5
/5
★★★★★
I'm very pleased with the service and the quality of the lingerie.
Audrey M.
purchased on 07/11/2021
Translated review
Answer from Luxxa Boutique
Hello,
Thank you for your positive review.
I am glad to know that you enjoyed our lingerie.
I look forward to hearing from you,
Best regards,
Julia
Thank you for your positive review.
I am glad to know that you enjoyed our lingerie.
I look forward to hearing from you,
Best regards,
Julia
5
/5
★★★★★
Perfect
Guillaume C.
purchased on 08/11/2021
Translated review
Answer from Luxxa Boutique
Hello,
Thank you for your opinion.
I look forward to hearing from you,
Sincerely,
Julia
Thank you for your opinion.
I look forward to hearing from you,
Sincerely,
Julia
3
/5
★★★☆☆
Delivery in 7 days and not 48 hours as indicated on the site.
Emmanuel G.
purchased on 03/11/2021
Translated review
Answer from Luxxa Boutique
Dear Sir,
Thank you for your feedback.
I am sorry to hear that our preparation and delivery times did not meet your expectations.
However, the preparation time of orders is different from the delivery time.
Indeed, as you can see in our page dedicated to deliveries (https://www.luxxa-boutique.fr/fr/content/1-livraison), the preparation or even the manufacturing of each order requires a delay of 24 to 72 hours depending on the number of items and the complexity of the models included in the order. In addition to this time frame, shipping is unfortunately not our responsibility. This is why the times indicated are an estimate.
If we take a closer look at your order processing history, our commitments have been met.
Please note that delivery times (preparation or delivery) are in working days. But a weekend was included in your shipping time.
Of course if an order is urgent and has a deadline for receipt we will do our best to satisfy you. For this it is important to let us know.
If you wish to continue this conversation, I invite you to contact us by mail or by phone.
Thank you for your understanding,
Sincerely,
Julia VANDIER
Thank you for your feedback.
I am sorry to hear that our preparation and delivery times did not meet your expectations.
However, the preparation time of orders is different from the delivery time.
Indeed, as you can see in our page dedicated to deliveries (https://www.luxxa-boutique.fr/fr/content/1-livraison), the preparation or even the manufacturing of each order requires a delay of 24 to 72 hours depending on the number of items and the complexity of the models included in the order. In addition to this time frame, shipping is unfortunately not our responsibility. This is why the times indicated are an estimate.
If we take a closer look at your order processing history, our commitments have been met.
Please note that delivery times (preparation or delivery) are in working days. But a weekend was included in your shipping time.
Of course if an order is urgent and has a deadline for receipt we will do our best to satisfy you. For this it is important to let us know.
If you wish to continue this conversation, I invite you to contact us by mail or by phone.
Thank you for your understanding,
Sincerely,
Julia VANDIER
5
/5
★★★★★
Extremely satisfied with my purchase. Exceptional quality and styling.
Alexandria M.
purchased on 25/10/2021
Answer from Luxxa Boutique
Dear Madam,
Thank you for this feedback. I am sincerely happy to hear that our work and our efforts to satisfy you have been appreciated.
To the pleasure,
Best regards,
Julia
Thank you for this feedback. I am sincerely happy to hear that our work and our efforts to satisfy you have been appreciated.
To the pleasure,
Best regards,
Julia
5
/5
★★★★★
👍
Sylvain H.
purchased on 24/09/2021
Translated review
Answer from Luxxa Boutique
Hello,
Thank you for your comment,
My pleasure,
Yours truly,
Julia
Thank you for your comment,
My pleasure,
Yours truly,
Julia
5
/5
★★★★★
Very fast delivery, perfect tailored pieces, amazing fitting
Robert H.
purchased on 25/09/2021
Answer from Luxxa Boutique
Dear Sir,
Thank you for your pleasant comment.
We are happy to know that you enjoyed our lingerie.
To the pleasure,
Best regards,
Julia
Thank you for your pleasant comment.
We are happy to know that you enjoyed our lingerie.
To the pleasure,
Best regards,
Julia
5
/5
★★★★★
Fast shipping, neat package, perfect tracking and very high quality products! I recommend Luxxa lingerie and will continue to order their gorgeous products. Long life to this beautiful brand.
Simon T.
Translated review
Answer from Luxxa Boutique
Good day to you, sir,
Thank you very much for your praise of our brand and services. It is a pleasure to see that our meticulous work is recognized.
See you soon,
Best regards,
Julia
Thank you very much for your praise of our brand and services. It is a pleasure to see that our meticulous work is recognized.
See you soon,
Best regards,
Julia
5
/5
★★★★★
Very good quality
Lila Y.
Translated review
Answer from Luxxa Boutique
Hello,
Thank you for your positive review.
We look forward to hearing from you,
Sincerely,
Julia
Thank you for your positive review.
We look forward to hearing from you,
Sincerely,
Julia