8.6/10
★★★★☆
based on 2306 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Non-existent after sales service. Misleading deadlines. Emails sent remain unanswered.
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Nicolas M.(acheteur vérifié)
purchased on 09/08/2021 
Translated review
1/5
★☆☆☆☆
I have already sent an email with a picture showing that I did not receive everything I ordered.
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Michael L.(acheteur vérifié)
purchased on 06/01/2022 
Translated review
1/5
★☆☆☆☆
Of course I will not order from you anymore. I informed you that the seal of my iPhone 6s was not the right one with picture attached. You did not contact me to consider replacing this seal. For 3€ you will lose a customer. Really a pity
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Frantz A.(acheteur vérifié)
purchased on 27/12/2021 
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1/5
★☆☆☆☆
Lame. I don't recommend it. I received a different model than what I ordered and no response from customer service despite three reminders. Run away!
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Antoine L.(acheteur vérifié)
purchased on 28/12/2021 
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1/5
★☆☆☆☆
Délai extrêmement long, SAV fantôme, les outils ne sont plus fournis avec la pièce comme à l’époque...
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Louis H.(acheteur vérifié)
purchased on 13/12/2021 
1/5
★☆☆☆☆
I received your screen and the touch doesn’t even work man
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Axel F.(acheteur vérifié)
purchased on 24/12/2021 
1/5
★☆☆☆☆
First purchase received that does not match the order....
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Nathalie A.(acheteur vérifié)
purchased on 26/12/2021 
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1/5
★☆☆☆☆
The product is not as described, I ordered rubber pads for my macbookpro, they are in fact hard plastic, so the mac slides easily! Also, I made a complaint about this which has not been answered!
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Michaela C.(acheteur vérifié)
purchased on 25/12/2021 
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1/5
★☆☆☆☆
My IPad screen package was received at the pick up location but was given to someone else when I had chosen to pick it up at the location. I was offered a refund Not Very Normal ...
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Valery T.(acheteur vérifié)
purchased on 07/11/2021 
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1/5
★☆☆☆☆
One of my items does not match my order, sent an email, response, I have to refuse the order to the delivery person! Sent an e-mail back, no reply
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Nicolas M.(acheteur vérifié)
purchased on 16/12/2021 
Translated review
1/5
★☆☆☆☆
Very poor battery performance from the moment of installation. Out of order after 1 month of use
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New C.(acheteur vérifié)
purchased on 15/11/2021 
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1/5
★☆☆☆☆
If I could put zero, I would. My order was too slow to be processed even though I had paid for express delivery. I was not able to pick up the package in time, so I did not pick it up at all. Before the package was sent, seeing that it would not arrive in time, I asked to cancel the order. My message went unanswered.
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Judith C.(acheteur vérifié)
purchased on 11/12/2021 
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1/5
★☆☆☆☆
Unfortunately, the product delivered is not the product ordered, it can happen. But 25 days later, after several exchanges with the after-sales service, I have neither exchange nor refund. It's a pity.
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Adrien A.(acheteur vérifié)
purchased on 26/11/2021 
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1/5
★☆☆☆☆
I did not receive the item I ordered and did not get a response from customer service regarding the product return
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Mathieu P.(acheteur vérifié)
purchased on 07/12/2021 
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1/5
★☆☆☆☆
I ordered a PS4 slim drive. Part received does not match. I'm not sure what to do. But it remains silent. I strongly advise against it, pass your way
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Gérald C.(acheteur vérifié)
purchased on 19/11/2021 
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1/5
★☆☆☆☆
Never a return from the Sav after an order that does not match the image.
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Guillaume B.(acheteur vérifié)
purchased on 07/12/2021 
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1/5
★☆☆☆☆
Order: DFQOUUBSK placed on 03/12/2021 15:28:49 The battery kit has been delivered but the seal is not in accordance with the Cde (too large).after complaint I am told that we will return quickly to me to solve the problem, here is almost 10 days and no news. It's a shame, all this for 0,90€...
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Jean Claude W.(acheteur vérifié)
purchased on 03/12/2021 
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1/5
★☆☆☆☆
I ordered a charging connector dock for iPhone 7 Plus. I received my order but the charging connector dock was defective, one of the microphones was loose and was walking around in the bag sliding in a simple thin bubble envelope! I reported the defect of the part I received and the after-sales service asked me for photos of the part, photo that I forwarded the next day. More than 8 days later and despite my reminders by mail and Messenger I remain without response from the SAV. So I strongly advise against this site, because they do not take the time to treat the after-sales service of their customers or to bring them an answer. I don't know if I was unlucky or if the parts ordered on the site are of bad quality but in any case, a response from the merchant to the complaints of these customers is still the basis of commercial relations. Conclusion: run away from this website !!!!!!!!!!!
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Sylvain B.(acheteur vérifié)
purchased on 30/11/2021 
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1/5
★☆☆☆☆
Iphone 6 battery bought on december 2 received on december 9; it does not hold the charge empties in 4h, number to reach you is an answering machine
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Alain D.(acheteur vérifié)
purchased on 02/12/2021 
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1/5
★☆☆☆☆
Poor quality product
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François D.(acheteur vérifié)
purchased on 26/11/2021 
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