/10
★★★★☆
based on 2306 published reviews
★★★★☆
based on 2306 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I bought a NEXUS 6 speaker for my Motorola smartphone. On the site it is not mentioned for which type of smartphone and as I know nothing about it, I thought that the speaker is valid for all Nexus6. The repairman disassembled and reassembled my mobile. Fortunately he did not charge me anything. So not happy
Danielle J.
purchased on 24/11/2021
Translated review1/5
★☆☆☆☆
I did not receive the right part and I am waiting for my refund!
Damien F.
purchased on 20/11/2021
Translated review1/5
★☆☆☆☆
This time it's null because the change of address indicated in the comment was not taken into account!
Michel C.
purchased on 19/11/2021
Translated review1/5
★☆☆☆☆
My package arrived broken. Great, it's useless.
Sibylle H.
purchased on 13/11/2021
Translated review1/5
★☆☆☆☆
It's a real disaster!!! for an article marked "in stock" at the time of the order it was necessary to wait 2 months before the delivery I made 3 relaunches and at the third relaunch, whereas the site asks me if I want to cancel the order and that I answer "yes refund me" the parcel is dispatched the same day never again
Claude D.
purchased on 24/08/2021
Translated review1/5
★☆☆☆☆
Great 3 months for 3 screws and 4 skates nice achievement
Bernard G.
purchased on 02/08/2021
Translated review1/5
★☆☆☆☆
Like many things, Macmaniack was better before! I've ordered protective screens that never arrived. I dream of a time when customer service was courteous rather than blaming you, where problems and deliveries were resolved in 48 hours maximum. After years of loyal service and being a spokesperson for this company, it's like Capri, it's over. In short, the Macmaniack of yesteryear is no more and will have at least one less customer!
Alexandre C.
purchased on 11/10/2021
Translated review1/5
★☆☆☆☆
IPhone shell received broken, I contacted the company with photo. No answer
Michel R. Translated review
Answer from MacManiack
Hello,
Thank you for your comment!
We notice that you have not yet contacted our team about this matter: please do not hesitate to write to us at [email protected] so that we can offer you a return of the part!
We wish you a very nice day and remain at your disposal if necessary.
Sincerely,
The Macmaniack.fr Team
Thank you for your comment!
We notice that you have not yet contacted our team about this matter: please do not hesitate to write to us at [email protected] so that we can offer you a return of the part!
We wish you a very nice day and remain at your disposal if necessary.
Sincerely,
The Macmaniack.fr Team
1/5
★☆☆☆☆
Ordered a battery for iPhone 5S that has worked for 2 days and does not charge anymore? I know that the 1st charge did not last the day Question: what do I do with it? Do I get a refund or do you send me another one? Thank you for answering
Georges G. Translated review
Answer from MacManiack
Hello Georges,
Thank you for your message and we are sorry to hear about this information.
However, the Guaranteed Reviews Society is not a customer support 😉
Do not hesitate to contact our team directly at [email protected] with a photo of the battery in question so that we can work together on this part.
We remain available if needed, do not hesitate.
Sincerely,
The SOSav.fr Team
Thank you for your message and we are sorry to hear about this information.
However, the Guaranteed Reviews Society is not a customer support 😉
Do not hesitate to contact our team directly at [email protected] with a photo of the battery in question so that we can work together on this part.
We remain available if needed, do not hesitate.
Sincerely,
The SOSav.fr Team
1/5
★☆☆☆☆
Product does not conform to the description and photo. I ordered a rear window for my iPhone and received a tempered front window. The seller after sending all the pictures proving the error did not want to know anything. I am not happy
Christelle B. Translated review
1/5
★☆☆☆☆
The button does not work
Maxime D. Translated review
1/5
★☆☆☆☆
Delivery date not met No response to my email. Non-existent service First and last time with you
Stefano S. Translated review
1/5
★☆☆☆☆
I was expecting to receive the goods within 48 hours, but in the end I waited for 2 weeks because I sent an email, but I didn't hear anything from them, and of course I couldn't reach them by phone.
Anthony M. Translated review
1/5
★☆☆☆☆
The service sucks. It took me 2 months to receive my goods and I had to pay twice for shipping. According to the website, all products are in stock, but it is not. Then it is out of stock, then it is. They make a mistake in shipping, but they put the responsibility on the buyer. It's a real shame. I will never order from Macmanick again
Robin G. Translated review
1/5
★☆☆☆☆
My order was not at all what I expected
Martine G. Translated review
1/5
★☆☆☆☆
After weeks of patience, which I can largely understand given the current situation, my order is not honored and no tracking is available on my customer area. After many discussions I am told that the package is delivered ... It is nothing. I am asked to provide a certificate of honour and a copy of my identity card in order to initiate a dispute. Seeing nothing advance I recontact the customer service which undertakes to put the product in delivery within 5 days ... Seeing nothing change I call back to get the material sent (about two months after the order). I may give this website a chance but I would not recommend it.
Wilfried G. Translated review
1/5
★☆☆☆☆
Package never received
Samantha F. Translated review
Answer from MacManiack
Hello Samantha, Thank you for your comment and we are sorry to hear about this information. However, we note that our team has already reimbursed you for the order that was misplaced by the carrier. We are relieved to know that your concern has been resolved since last week. Do not hesitate to contact us again if you need to! Sincerely, The MacManiack Team
1/5
★☆☆☆☆
I received a message 1 week later asking me to return the screen for inspection. It's been 1 week now that my mom's phone is unusable. The screen is a birthday present, I can call it a poisoned present. Think of molding for future purchases as well as my relatives and acquaintances. For information, I am a traveling salesman in the south of France and Corsica. I know a lot of customers equipped with phones and moreover with screens often broken on site, and until now I have been promoting your site. Today this is no longer the case and I would say the exact opposite of what I said before. Don't forget that you are not alone in this market.
Marc M. Translated review
Answer from MacManiack
Hello Marc, We thank you for your comment and are sorry to hear about this information. However, you contacted our team on March 07 at 22:44 and received a response from us on March 8, the next day, at 15:30. The electronic components are not safe from malformation or defective cases, being very fragile. In the case where indeed the component in question proves to be defective, several factors can be blamed. We understand your dissatisfaction, this is your first concern of defective on your many orders SOSav.fr, and our team has already sent you a new replacement screen following this incident so that everything returns in order quickly. Our team wishes you a pleasant end of day and remains at your disposal if needed. Sincerely, The MacManiack Team
1/5
★☆☆☆☆
It is true that the case I ordered is very beautiful and that the touch is magnificent but I bought this case for my daughter for an iPad Air of 2020 and the case is not for an iPad Air of 2020 but for an iPad Air of 2017 on the other hand I did not find anywhere on the site an indication of which iPad it is I have not yet contacted the SAV of the site The product was sent rather quickly and well packaged It would be wonderful that the descriptions of the products will be a little more detailed even if it is only a case
Florin F. Translated review
Answer from MacManiack
Hello Florin, Thank you for your comment and we are sorry to hear about this information. That said, you did not order a case for the iPad Air but for the MacBook Air 13. Our team has already contacted you about this and has been waiting for your feedback since last Thursday to find out more about it. We wish you an excellent afternoon and remain available if needed, do not hesitate! Sincerely, The SOSav.fr Team
1/5
★☆☆☆☆
No information on the status of my order, except on request after 1 month and after 2 months. Very poor experience.
Annette Christine H. Translated review
Answer from MacManiack
Hello Annette, We thank you for your comment and confirm again that the part received for your order did not fully meet our quality standards and has been removed from stock. This quality action carried out by our team normally results in an automatic message being sent, and we are sorry to see that you have not received it. You can check the status of your order in real time on your customer area, in this case, it was indeed indicated that it was awaiting restocking. We apologize if this state has lacked clarity and remain at your disposal for any additional information, do not hesitate. Have a nice day. Sincerely, The MacManiack Team