/10
★★★★★
based on 1299 reviews published
★★★★★
based on 1299 reviews published
Latest customer reviews
4
/5
★★★★☆
Fast and compliant delivery.
Christian G.
purchased on 14/10/2024
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5
/5
★★★★★
Super, I am delighted, I am enjoying it
Fabrice M.
purchased on 25/10/2024
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5
/5
★★★★★
Excellent products received well packaged. The ham and cheese are to die for. The apple wine is a nice discovery. We will order again with pleasure.
David-alexandre K.
purchased on 23/10/2024
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5
/5
★★★★★
Very good products and reasonable prices.
Stéphane P.
purchased on 13/10/2024
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5
/5
★★★★★
Timely shipment, products conforming to the order, I do not like hams with bones because I cannot put them in my slicing machine, could we have the possibility of receiving boneless hams? Best regards PY
Pierre Yves F.
purchased on 13/10/2024
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1
/5
★☆☆☆☆
Your request worries me because I have not received my package!!!!
Thierry L.
purchased on 22/10/2024
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Answer from Maison Agour
Thank you for contacting us. We understand your concern regarding the delivery of your package. Indeed, your order was shipped on the 23rd and should have been delivered on the 24th or 25th. Someone from our team will contact you today to resolve this issue. We apologize for the inconvenience and thank you for your patience.
5
/5
★★★★★
Second order and still satisfied, excellent cheese ordered, I recommend
Patrick B.
purchased on 20/10/2024
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3
/5
★★★☆☆
Excellent cheese. The price seems expensive to me. Small error on the delivery but their responsiveness was remarkable
Eric R.
purchased on 20/10/2024
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Answer from Maison Agour
Thank you very much for your review and positive comments! We are delighted that you enjoyed our cheese and that our responsiveness was able to meet your expectations despite the delivery error. Regarding the price, we strive to offer high-quality products, which can sometimes influence the cost. We hope you will continue to enjoy our cheeses!
5
/5
★★★★★
Hello, very user-friendly site, easy to find the products you are looking for. Very fast delivery and very good packaging and the quality of the products is impeccable.
Pierre C.
purchased on 19/10/2024
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5
/5
★★★★★
Perfect as always.
Gerard C.
purchased on 18/10/2024
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5
/5
★★★★★
Despite a slight delivery delay, but cheese in super packaging, nothing takes away from the excellent taste of your Ossau Iraty AOP - Raw Milk, an extra taste. I will come back to you without worries, THANK YOU very much.
Annie B.
purchased on 02/10/2024
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5
/5
★★★★★
Excellent products, fast and compliant delivery.
Christian V.
purchased on 18/10/2024
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5
/5
★★★★★
Very good cheese, I will order again soon.
Vincent D.
purchased on 18/10/2024
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3
/5
★★★☆☆
I had a disappointment, your almond tuiles in a box arrived in crumbs, three-quarters, I did not use them for a family coffee, even if the last whole ones were good, too bad.
Jean Marc W.
purchased on 15/10/2024
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Answer from Maison Agour
Thank you for taking the time to share your opinion on our almond tuiles. We are sorry to hear that they arrived in crumbs. Unfortunately, during transport, it can happen that fragile products like tuiles suffer some damage. We are glad that the last tuiles were good, but we understand your disappointment and are truly sorry.
2
/5
★★☆☆☆
A very disappointing delivery... fresh products delivered late and dropped off at a relay point while I was at home...
Guy D.
purchased on 15/10/2024
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Answer from Maison Agour
We would like to thank you for your message and sincerely apologize for the disappointment related to your delivery. As we mentioned during our phone conversation, it happens that some carriers encounter difficulties in certain regions, which can lead to delays or drop-offs at relay points. We understand how frustrating this can be, and we are truly sorry for the inconveniences caused. For your next order, we offer the Chronofresh option, which guarantees better handling of the cold chain.
5
/5
★★★★★
Very serious company, after forgetting an item, a small email from me and two days later the package was at home with an apology note and a small gift, thank you for your efficiency and your products.
Doriane V.
purchased on 15/10/2024
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5
/5
★★★★★
I am very happy to have ordered from Agour, very good products and perfect customer service, I highly recommend Agour!!
Sylvie H.
purchased on 14/10/2024
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5
/5
★★★★★
Magnificent products! Fast and well-protected shipping, well done!
Jacques R.
purchased on 14/10/2024
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5
/5
★★★★★
As usual, always excellent cheeses and dried meats! Highly recommended
Cecile P.
purchased on 13/10/2024
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5
/5
★★★★★
Very good site, easy to find what you are looking for to recommend!
Jean Paul S.
purchased on 13/10/2024
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5
/5
★★★★★
Very accessible site, delivery on time with well-protected items that meet my expectations
Sylvain C.
purchased on 12/10/2024
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5
/5
★★★★★
The navigation on the site is smooth. The order and payment are easy. The cheese, ham, and sausage are of superior quality, the order arrived in Belgium after 4 days, transported with refrigerant elements and insulated bags. The protection is good for cold weather, but for transport in hot summer, I think the protection is insufficient.
Marc C.
purchased on 11/10/2024
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5
/5
★★★★★
Still excellent products! So, I recommend!
Cecile P.
purchased on 05/09/2024
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1
/5
★☆☆☆☆
Very bad. The delivery has been postponed for 5 days. Agour does not respond to emails and calls and texts... we are waiting for the refund hoping it will be effective on this point...
Baptiste D.
purchased on 08/10/2024
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Answer from Maison Agour
Hello, We are very sorry to hear that you have encountered problems with your delivery. We tried to call you today, but it seems you were unable to answer. To resolve this situation, we offer you two options: either a full refund of your order or a new shipment of your package via Chronofresh to ensure fast delivery. Please let us know what works best for you, and once again, we apologize for the inconvenience. Best regards, The Agour team.
5
/5
★★★★★
Top and very good
Hubert A.
purchased on 08/10/2024
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5
/5
★★★★★
Perfect
Elisabeth M.
purchased on 26/09/2024
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5
/5
★★★★★
Superb shipping and packaging quality. The cheese and dried meat products are excellent, I highly recommend.
Bruno S.
purchased on 06/10/2024
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5
/5
★★★★★
A serious site, attentive and with good products!
Stéphane P.
purchased on 25/09/2024
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5
/5
★★★★★
Easy to place an order on the site, very fast delivery, the quality is there.
Christiane B.
purchased on 05/10/2024
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5
/5
★★★★★
Excellent cheeses. Never disappointed
Annie R.
purchased on 22/09/2024
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