/10
★★★★★
based on 1300 reviews published
★★★★★
based on 1300 reviews published
Latest customer reviews
5
/5
★★★★★
Impeccable service. Phone exchange with a proposed solution following the unavailability of a product. I recommend.
Loïc C.
purchased on 08/09/2024
Translated review
5
/5
★★★★★
Excellent products.
Valérie M.
purchased on 19/09/2024
Translated review
5
/5
★★★★★
Fast shipping and delicious products
Thierry M.
purchased on 18/09/2024
Translated review
5
/5
★★★★★
Very well packaged and delivered quickly
Cécile G.
purchased on 08/09/2024
Translated review
5
/5
★★★★★
Everything is perfect
Elvire R.
purchased on 15/09/2024
Translated review
5
/5
★★★★★
Always excellent
Guillaume B.
purchased on 15/09/2024
Translated review
5
/5
★★★★★
Delicious products, easy to order.
Fabienne M.
purchased on 14/09/2024
Translated review
1
/5
★☆☆☆☆
I received an item that I did not order and no response after sending an email to say that it was not the ordered item.
Bernard P.
purchased on 03/09/2024
Translated review
Answer from Maison Agour
We sincerely apologize for this situation. It seems that we did not receive your emails, and we completely understand your frustration. To resolve this quickly, someone from our team will contact you today to fix this issue and send you the correct item. Thank you for your patience and understanding.
5
/5
★★★★★
Impeccable packaging and very good products
Ghislaine L.
purchased on 13/09/2024
Translated review
4
/5
★★★★☆
The site could use more ergonomics and modernity, but the products are excellent and that's what we buy.
Geraldine M.
purchased on 13/09/2024
Translated review
4
/5
★★★★☆
Delivery arrived successfully and quickly. The only downside is that the cheese was not vacuum sealed, is that normal? Not having tasted it upon arrival, it stayed a few days in the refrigerator drawer and upon opening I noticed it had suffered. It remains very edible nonetheless.
Claire L.
purchased on 03/09/2024
Translated review
Answer from Maison Agour
Thank you for your feedback and we are glad that the delivery went well. However, you are right, the cheese should indeed have been vacuum sealed, and we apologize for this oversight. That said, it is not a problem for this type of cheese. It continues to mature even without vacuum sealing, and it remains perfectly consumable. We are at your disposal for any further questions and thank you for your trust.
5
/5
★★★★★
Everything was perfect
Jean Luc M.
purchased on 10/09/2024
Translated review
5
/5
★★★★★
Order received quickly, cheese (Etorki) excellent. (It's a change from supermarkets) I will place another order in some time and taste your products. Thank you.
Jacques-bernard G.
purchased on 11/09/2024
Translated review
5
/5
★★★★★
Order prepared and delivery perfect. Very good.
Didier A.
purchased on 07/09/2024
Translated review
5
/5
★★★★★
Very good
Didier C.
purchased on 10/09/2024
Translated review
5
/5
★★★★★
After several orders, top products and fast delivery. Very serious.
Samuel C.
purchased on 08/09/2024
Translated review
5
/5
★★★★★
Very good as usual
Yannick L.
purchased on 10/09/2024
Translated review
5
/5
★★★★★
Difficult to find better: quality, timing, I have tried elsewhere but I come back. Even if the prices are high.
Jean F. G.
purchased on 29/07/2024
Translated review
5
/5
★★★★★
Quality of products, freshness, short and protected delivery times. Perfect.
Franck R.
purchased on 09/09/2024
Translated review
5
/5
★★★★★
Perfect products
Thierry M.
purchased on 08/09/2024
Translated review
5
/5
★★★★★
Always impeccable
Yves P.
purchased on 08/09/2024
Translated review
5
/5
★★★★★
Perfect! Products, delivery, timing and freshness... I talk about it to those around me. Thank you
Martine C.
purchased on 08/09/2024
Translated review
5
/5
★★★★★
Very clear, nice ergonomics
Thierry L.
purchased on 07/09/2024
Translated review
5
/5
★★★★★
Excellent products, excellent service!
Eric J.
purchased on 03/09/2024
Translated review
2
/5
★★☆☆☆
Hello, I sent an email following the receipt of my order and to this day I have not received a response. Indeed, the carrier was a day late on the delivery and consequently the package was no longer cold at all, the frozen bread completely liquid and the package at room temperature, the cheese in vacuum had started to ooze... I have ordered several times and have never had a problem but now no response from you...
Estelle M.
purchased on 05/09/2024
Translated review
Answer from Maison Agour
We are truly sorry to hear that you encountered a problem with this delivery and that you did not receive a response sooner. It seems that your email went unnoticed, but we have just responded to you. We completely understand your concern regarding the cold chain and the carrier's delay. We do everything possible to avoid this kind of situation and hope that our email response will provide you with a satisfactory solution. Again, we apologize for this inconvenience, and thank you for your loyalty.
5
/5
★★★★★
Very good cheese. I am very happy with my purchase.
Françoise T.
purchased on 06/09/2024
Translated review
5
/5
★★★★★
Navigating the site is very simple. Everything is well explained. As for the ossau iraty cheese, nothing to say since it is the best cheese in the world, it is excellent. Quick delivery, perfect packaging.
Jean-noël P.
purchased on 05/09/2024
Translated review
4
/5
★★★★☆
Good but expensive with shipping costs!
Bernard S.
purchased on 05/09/2024
Translated review
Answer from Maison Agour
Thank you for your feedback. We are delighted that you are satisfied with our products, but we understand that shipping costs may seem high. To reduce these costs, we suggest placing group orders with your friends or family. This can allow you to reach the necessary amount to benefit from free shipping and thus optimize costs. Best regards, The Agour team.
5
/5
★★★★★
Very fast delivery, package perfectly packaged with impressive respect for the cold chain. The cheeses are delicious
Frederic L.
purchased on 04/09/2024
Translated review
5
/5
★★★★★
Very fast and very good cheese
Catherine R.
purchased on 01/09/2024
Translated review