/10
★★★★★
based on 1300 reviews published
★★★★★
based on 1300 reviews published
Latest customer reviews
5
/5
★★★★★
Quality and expected values. It's perfect
Olivier H.
purchased on 24/08/2024
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5
/5
★★★★★
Excellent in every way
Annie R.
purchased on 02/09/2024
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3
/5
★★★☆☆
Already a few orders on the site. Surprised to receive a tommette that expires on September 29, which is less than 20 days of shelf life with a strongly pronounced odor. The rest of the order is compliant.
Antoine M.
purchased on 03/09/2024
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Answer from Maison Agour
Hello, Thank you for your feedback. We are sorry to hear that you were surprised by the shelf life of the tommette received. To clarify, this is a best before date (BBD) and not a use by date (UBD). The BBD indicates until when the product retains its optimal qualities, but the cheese remains perfectly consumable beyond this date. Best regards, The Agour team.
2
/5
★★☆☆☆
The cheese received was moldy and inedible. The cake was really good. What a shame, the advertising was really enticing. The customer service didn't even bother to respond to me. I do not recommend.
Patrice S.
purchased on 03/09/2024
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Answer from Maison Agour
Hello, Thank you for your feedback. We are sorry to hear that you received cheese in poor condition and that this spoiled your experience. We have taken your complaint into account and have responded to you. To rectify the situation, we have already taken steps to send you quality cheese. We are glad that you enjoyed the cake. We thank you for your patience and apologize for this inconvenience. Best regards, The Agour team.
5
/5
★★★★★
High-quality products at reasonable prices, careful presentation and packaging of purchases, real existence and responsiveness of a caring customer service. Highly recommended.
Didier L.
purchased on 02/09/2024
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5
/5
★★★★★
Excellent products
Didier H.
purchased on 02/09/2024
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5
/5
★★★★★
Excellent products, fast delivery and very well packaged. I highly recommend La Maison Agour.
Eric J.
purchased on 02/09/2024
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5
/5
★★★★★
Perfect delivery and product quality.
Catherine D.
purchased on 01/09/2024
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5
/5
★★★★★
Excellent product very well packaged for shipping
Serge D.
purchased on 01/09/2024
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5
/5
★★★★★
Perfect
Sylvie M.
purchased on 01/09/2024
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5
/5
★★★★★
Very satisfied with the products of excellent quality - as well as the careful delivery.
Jean-pierre M.
purchased on 01/09/2024
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5
/5
★★★★★
Super
Marie-claude L.
purchased on 01/09/2024
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5
/5
★★★★★
Delicious products and I rediscovered the turon which is excellent
Maud S.
purchased on 31/08/2024
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5
/5
★★★★★
Delivery well done with very appreciable quality packaging!
Lucrèce S.
purchased on 31/08/2024
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5
/5
★★★★★
Perfect. Easy to manage.
Mark F.
purchased on 29/08/2024
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5
/5
★★★★★
Easy to use site, delivery in good conditions (insulated packaging and within short deadlines). Top cheeses!!
Alain D.
purchased on 21/08/2024
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5
/5
★★★★★
Always very good products carefully packaged. Delivery in 24 hours is always respected. Rare and exceptional these days
Jean-hubert P.
purchased on 30/08/2024
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5
/5
★★★★★
Excellent products. Careful shipping.
Pascale L.
purchased on 26/08/2024
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5
/5
★★★★★
Excellent products and natural I recommend
Cecile P.
purchased on 24/08/2024
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5
/5
★★★★★
Very good cheese (the best in the world?) I have no comparison but indeed it is excellent
Jacques G.
purchased on 24/08/2024
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3
/5
★★★☆☆
The cheeses are very good and the delivery has been correct, but the weight and size requirement for the cheeses is excessive. I would suggest setting the goal on a total cost but with the possibility of buying smaller pieces and chunks. Thank you very much.
María R.
purchased on 22/08/2024
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Answer from Maison Agour
Hello, Thank you for your comment. We are glad to know that you liked the cheeses and that the delivery was made correctly. We understand your concern regarding the weight and size of the cheeses. We are working to offer options for smaller pieces and chunks, but due to high transportation costs, it is not always profitable for us to offer products below a certain weight. However, we assure you that we are considering ways to adjust our options to better meet our customers' needs. We would greatly appreciate it if you could reconsider the rating you gave us. Although we understand your point of view, a 3-star rating, given that the products and service have been satisfactory, does not fully reflect our intention to improve and provide the best possible experience. Thank you again for your suggestions and for your understanding. Regards, Agour.
5
/5
★★★★★
I could say very good but surprisingly better, I think few companies take such care in their shipments.
Antonio Angel L.
purchased on 10/08/2024
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5
/5
★★★★★
Everything is very good!
Isabelle B.
purchased on 10/08/2024
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5
/5
★★★★★
One small downside, the cheeses had
Esther E.
purchased on 20/08/2024
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5
/5
★★★★★
Sweated
Christian B.
purchased on 18/08/2024
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5
/5
★★★★★
A lot, probably due to the current heat.
Sarl E.
purchased on 16/08/2024
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5
/5
★★★★★
Kindness professionalism attentive
Sebastien B.
purchased on 06/08/2024
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5
/5
★★★★★
Efficient, fast delivery to recommend
Christian C.
purchased on 16/08/2024
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3
/5
★★★☆☆
Perfect
Daniel M.
purchased on 15/08/2024
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Answer from Maison Agour
Jam and chili jelly too sweet. It feels expensive for sugar. Disappointing cheese, not very tasty.
5
/5
★★★★★
Hello, Thank you for your feedback. We are sorry that the jam, chili jelly, and cheese did not meet your expectations. This is the first time we have received this type of feedback on these products, and we will carefully review your comments to ensure we maintain the quality we strive to offer. We hope to have the opportunity to fully satisfy you in the future. Sincerely, The Agour team.
Jerome M.
purchased on 14/08/2024
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