★★★★★
based on 1483 reviews published
Latest customer reviews
Really perfect! The products are at reasonable prices, controlled origin and no need to talk about the quality since they are widely rewarded every year. The customer service is up to their product, just call them to modify an order or make a special request. It's a pleasure to order from them! Milechker!
At the top!!! Nothing to say about the quality of the products or the delivery part.
Very good I recommend
Equal to itself
Very good, impeccable service, careful and attentive. I recommend!
Super
The delivery was not made on time... I reported it but no response from customer service. I will not order from them again.
Hello Mr. Hackenberg, We are sorry for not meeting your expectations and not helping you enough. Please know that we send most of our orders within 48 hours after receiving them. Once the order is handed over to the carriers, unfortunately, we no longer have control over the delivery time and it does happen from time to time that the deadlines are not respected. We are truly sorry for your bad experience and we offer you a €5 voucher (code: AGUR) on your next order with the guarantee of top-notch customer service.
Serious site with tracking in case of delivery problems
After ordering, I had an issue with the delivery person, which was resolved by impeccable customer service. Thank you again!
I really like this region and the products produced there, charcuterie and cheese, and at Agour they are magnificent. The site is very well done and makes you want to taste everything.
Very good first experience
Excellent service and good products
Good overall
Order as expected and sent on time. Product always of excellent quality: to recommend without reservations
Well received your AGOUR package
Big delivery problem..... TNT is the worst carrier, why go through this company!!! Package left in another town, at a merchant! instead of a home delivery. Impossible to retrieve the ham given the closure of the bakery on Saturday and Sunday!!!
Hello, indeed the Christmas period is a time when carriers are quite unpredictable.. Unfortunately, we can't do much about it.. We work with TNT because it is one of the only carriers offering such fast delivery (24h), essential for our products. We also work with Chronopost which also offers delivery in 24h, in refrigerated trucks but the price is not the same, a delivery via Chronopost costs us about €20 per package. Next time, opt for this carrier to be sure not to have other issues.
Delivery not in accordance with our order
Hello, indeed the Christmas period is a time when carriers are quite unpredictable.. Unfortunately, we can't do much about it.. We work with TNT because it is one of the only carriers offering such fast delivery (24h), essential for our products. We also work with Chronopost which also offers delivery in 24h, in refrigerated trucks but the price is not the same, a delivery via Chronopost costs us about €20 per package. Next time, opt for this carrier to be sure not to have other issues.
I haven't tasted it yet: I'm waiting for the first day of Advent!!!
Everything is clear and easy, order, delivery and content
Delivery as expected and on time
Order of sausages with a product with a consumption date of 2 days after receipt of the package. We called then sent an email and to this day still no response
Order of sausages with a product that has a consumption date of 2 days after receiving the package. We called and then sent an email, and to this day still no response.
Perfect
Very satisfied with the products, the speed of shipping.
Great, thank you!
Good products obviously, too bad it wasn't indicated during the order that the expiration dates are very short! 15 days to a month is not pleasant for so many kilos of cheese and cold cuts... knowing this, we would have spread our purchases.
2nd identical tomme (whole of course!), a delight!, semi-firm cheese, tasty and long in the mouth with a black cherry jam mmm... and again gold medal at the last competition 2021.... no comments!
Clear
Very good merchandise and always on time
Easy to use, very complete in its range of products
I received the package all torn with just simple tape around it. Apparently, it had been opened. Well, the ham was normal. Very good, we tasted it but disappointed with this delivery especially for food;
Excellent
Very practical site to use
Product always good
Very satisfied with my first order. I am eagerly awaiting the second!
Fast, packaging OK, in short, great perseverance
Easy to navigate the site