/10
★★★★★
based on 1300 reviews published
★★★★★
based on 1300 reviews published
Latest customer reviews
5
/5
★★★★★
Excellent ham. We preferred the one aged 1 year, as the 18-month one ended up too dry, even wrapped in a cloth and in the vegetable drawer
Acheteur Vérifié
purchased on 07/10/2022
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5
/5
★★★★★
The website is suitable. The delivery is very fast and I appreciated the care taken with the packaging of fragile products (pepper in glass jar).
Acheteur Vérifié
purchased on 12/06/2022
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5
/5
★★★★★
Very easy to use
Acheteur Vérifié
purchased on 16/11/2022
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5
/5
★★★★★
Very well made and very clear site
Acheteur Vérifié
purchased on 15/09/2022
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5
/5
★★★★★
High quality products, a customer-oriented sales team, a company committed to its territory, supporting a territorial ecosystem on both sides of the border.
Acheteur Vérifié
purchased on 19/11/2022
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5
/5
★★★★★
Super good
Acheteur Vérifié
purchased on 18/11/2022
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5
/5
★★★★★
Easy to choose products so the order is quick. Impeccable and very careful packaging. However, the carrier is not very efficient. The package was not delivered on the scheduled day.
Acheteur Vérifié
purchased on 02/11/2022
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5
/5
★★★★★
Really perfect! The products are at reasonable prices, controlled origin and no need to talk about the quality since they are widely rewarded every year. The customer service is up to their product, just call them to modify an order or make a special request. It's a pleasure to order from them! Milechker!
Acheteur Vérifié
purchased on 09/10/2022
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5
/5
★★★★★
At the top!!! Nothing to say about the quality of the products or the delivery part.
Acheteur Vérifié
purchased on 23/10/2022
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5
/5
★★★★★
Very good I recommend
Acheteur Vérifié
purchased on 09/11/2022
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5
/5
★★★★★
Equal to itself
Acheteur Vérifié
purchased on 22/11/2022
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4
/5
★★★★☆
Very good, impeccable service, careful and attentive. I recommend!
Acheteur Vérifié
purchased on 30/11/2022
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5
/5
★★★★★
Super
Acheteur Vérifié
purchased on 23/06/2022
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5
/5
★★★★★
The delivery was not made on time... I reported it but no response from customer service. I will not order from them again.
Acheteur Vérifié
purchased on 23/11/2022
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2
/5
★★☆☆☆
Hello Mr. Hackenberg, We are sorry for not meeting your expectations and not helping you enough. Please know that we send most of our orders within 48 hours after receiving them. Once the order is handed over to the carriers, unfortunately, we no longer have control over the delivery time and it does happen from time to time that the deadlines are not respected. We are truly sorry for your bad experience and we offer you a €5 voucher (code: AGUR) on your next order with the guarantee of top-notch customer service.
Acheteur Vérifié
purchased on 27/07/2022
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Answer from Maison Agour
Hello Mr. Hackenberg, We are sorry for not meeting your expectations and for not helping you enough. Please know that we ship most of our orders within 48 hours after receiving them. Once the order is handed over to the carriers, unfortunately, we no longer have control over the delivery time, and it does happen from time to time that the deadlines are not respected. We are truly sorry for your bad experience and we offer you a voucher of €5 (code: AGUR) for your next order with the guarantee of top-notch customer service.
5
/5
★★★★★
Serious site with tracking in case of delivery problems
Acheteur Vérifié
purchased on 16/10/2022
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5
/5
★★★★★
After ordering, I had an issue with the delivery person, which was resolved by impeccable customer service. Thank you again!
Acheteur Vérifié
purchased on 24/09/2022
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5
/5
★★★★★
I really like this region and the products produced there, charcuterie and cheese, and at Agour they are magnificent. The site is very well done and makes you want to taste everything.
Acheteur Vérifié
purchased on 10/11/2022
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5
/5
★★★★★
Very good first experience
Acheteur Vérifié
purchased on 22/11/2022
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5
/5
★★★★★
Excellent service and good products
Acheteur Vérifié
purchased on 04/10/2022
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5
/5
★★★★★
Good overall
Acheteur Vérifié
purchased on 07/07/2022
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4
/5
★★★★☆
Order as expected and sent on time. Product always of excellent quality: to recommend without reservations
Acheteur Vérifié
purchased on 20/09/2022
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5
/5
★★★★★
Well received your AGOUR package
Acheteur Vérifié
purchased on 18/11/2022
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5
/5
★★★★★
Big delivery problem..... TNT is the worst carrier, why go through this company!!! Package left in another town, at a merchant! instead of a home delivery. Impossible to retrieve the ham given the closure of the bakery on Saturday and Sunday!!!
Acheteur Vérifié
purchased on 24/11/2022
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1
/5
★☆☆☆☆
Hello, indeed the Christmas period is a time when carriers are quite unpredictable.. Unfortunately, we can't do much about it.. We work with TNT because it is one of the only carriers offering such fast delivery (24h), essential for our products. We also work with Chronopost which also offers delivery in 24h, in refrigerated trucks but the price is not the same, a delivery via Chronopost costs us about €20 per package. Next time, opt for this carrier to be sure not to have other issues.
Acheteur Vérifié
purchased on 19/11/2021
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Answer from Maison Agour
Package arrived well and very quickly
4
/5
★★★★☆
Delivery not in accordance with our order
Acheteur Vérifié
purchased on 18/11/2021
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3
/5
★★★☆☆
Hello, indeed the Christmas period is a time when carriers are quite unpredictable.. Unfortunately, we can't do much about it.. We work with TNT because it is one of the only carriers offering such fast delivery (24h), essential for our products. We also work with Chronopost which also offers delivery in 24h, in refrigerated trucks but the price is not the same, a delivery via Chronopost costs us about €20 per package. Next time, opt for this carrier to be sure not to have other issues.
Acheteur Vérifié
purchased on 15/11/2021
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Answer from Maison Agour
Everything was perfect, the cheeses and the delivery
5
/5
★★★★★
I haven't tasted it yet: I'm waiting for the first day of Advent!!!
Acheteur Vérifié
purchased on 11/11/2021
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5
/5
★★★★★
Everything is clear and easy, order, delivery and content
Acheteur Vérifié
purchased on 13/11/2021
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5
/5
★★★★★
Delivery as expected and on time
Acheteur Vérifié
purchased on 15/11/2021
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