Customer reviews of Maman et Bébé Nature

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 434 published reviews

Summary of reviews

Maman et Bébé Nature consistently delivers reliable service with fast, on-time delivery and carefully packaged parcels that reflect attention to detail. Customers highlight a broad and appealing product range, including cute, practical swimsuits and reusable swim diapers, with many noting accurate descriptions and items matching expectations. The store also earns strong praise for responsive, knowledgeable staff and helpful advice, as well as the quality and practicality of products like absorbent cotton liners and machine-washable diapers. Overall, shoppers repeatedly mention repeat purchases with satisfaction across product quality, delivery efficiency, and customer care.

All reviews

A
Alexandra D.
Rating: 5 out of 5
following a purchase from 16/02/2023
Beautiful! Effective, fast, and perfect! I recommend it.
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Response from Maman et Bébé Nature
Thank you for this lovely feedback, which makes us happy and motivates us! See you soon!
V
Vicky M.
Rating: 5 out of 5
following a purchase from 07/02/2023
Perfect, very happy with my order
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Response from Maman et Bébé Nature
Thank you so much for this feedback; it really means a lot to us! Your satisfaction is our greatest reward.
C
Christelle I.
Rating: 5 out of 5
following a purchase from 02/02/2023
The package arrived very quickly. Now we’re waiting for the arrival... of the baby! Then I can give a proper review of the TE2 diapers :)
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Marion D.
Rating: 5 out of 5
following a purchase from 30/01/2023
Very good.
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Fanny G.
Rating: 5 out of 5
following a purchase from 27/01/2023
Parcel arrived quickly and the items are perfect and very practical!
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Response from Maman et Bébé Nature
Thank you for this wonderful feedback; it means a lot to us! See you soon!
J
Jackielou D.
Rating: 3 out of 5
following a purchase from 27/01/2023
The website wasn't updated, and I almost couldn't pick up my parcel from the collection point in time. But I did receive it. The parcel was in perfect condition. Can't wait to use the products.
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Tetiana M.
Rating: 4 out of 5
following a purchase from 26/01/2023
A very good product, thank you! A few small leaks sometimes, but apparently that's only at the beginning. Otherwise, perfect!
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Response from Maman et Bébé Nature
Thank you very much for your feedback! Yes, small leaks at first are normal because the inserts are still new. Their absorbency will improve with each wash.
C
Claire G.
Rating: 5 out of 5
following a purchase from 22/01/2023
Products as described and delivered on time. Professional website. I recommend it.
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Response from Maman et Bébé Nature
Your satisfaction is our greatest reward. See you very soon!
L
Laura G.
Rating: 5 out of 5
following a purchase from 21/01/2023
Quick and comfortable, as described
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Response from Maman et Bébé Nature
Thank you for taking the time to leave us a review! See you soon!
T
Thomas D.
Rating: 5 out of 5
following a purchase from 09/01/2023
Everything went well.
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Response from Maman et Bébé Nature
Thank you for taking the time to leave us a review! See you soon!
J
Julie B.
Rating: 5 out of 5
following a purchase from 05/01/2023
Order matched the photos, arrived quickly, and the customer service was excellent (three diaper styles were out of stock, so they contacted me to choose three other styles).
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Response from Maman et Bébé Nature
Thank you very much for taking the time to share your feedback with us. See you soon!
L
Laurence A.
Rating: 5 out of 5
following a purchase from 06/01/2023
Fast, careful delivery. Items that are a perfect fit.
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Response from Maman et Bébé Nature
Thank you for this lovely feedback. It makes us very happy! Your satisfaction is our greatest reward!
A
Anne-Klervie F.
Rating: 5 out of 5
following a purchase from 31/12/2022
Fast shipping, great product that I have been using since I started using cloth diapers for my daughter.
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Response from Maman et Bébé Nature
Thank you very much for your feedback! We are delighted that you are completely satisfied with our products!
M
Magalie D.
Rating: 5 out of 5
following a purchase from 26/12/2022
Absolutely fantastic! I love these washable liners. Baby is more comfortable, and the diapers leave much less of a mark.
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Response from Maman et Bébé Nature
Thank you for your feedback!
G
Gabriel D.
Rating: 5 out of 5
following a purchase from 15/12/2022
Very professional customer service and order tracking. Excellent service.
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Response from Maman et Bébé Nature
Wow, thank you for this feedback. It means a lot to us and motivates us!
E
Ema F.
Rating: 5 out of 5
following a purchase from 10/12/2022
Order delivered properly, everything in order!
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Response from Maman et Bébé Nature
Great! We are delighted.
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Anna F.
Rating: 5 out of 5
following a purchase from 13/12/2022
Quality product received quickly. I recommend it.
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Response from Maman et Bébé Nature
Thank you for your feedback. We are delighted that you are completely satisfied with the products!
J
Johanna M.
Rating: 5 out of 5
following a purchase from 04/12/2022
Very satisfying!
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Response from Maman et Bébé Nature
Your satisfaction is our priority! Thank you for your feedback.
D
Dania M.
Rating: 5 out of 5
following a purchase from 05/12/2022
Very cute product, very comfortable for my baby, and very easy to put on. The only downside is the little strip of fabric around the leg openings on the TE2 diapers. I love it and highly recommend it.
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Response from Maman et Bébé Nature
Thank you for taking the time to share your feedback! The double gussets are covered with fabric binding for extra comfort. TE1 diapers don't have double gussets, so feel free to try them.
I
Isabelle G.
Rating: 5 out of 5
following a purchase from 28/11/2022
Received it on time. Haven't used it yet because the baby hasn't been born yet.
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Response from Maman et Bébé Nature
Thank you for your feedback. Enjoy the rest of your pregnancy!
N
Noéline R.
Rating: 4 out of 5
following a purchase from 17/11/2022
Excellent delivery! We'll see how it goes after trying it.
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Response from Maman et Bébé Nature
Thank you for taking the time to share your feedback! Welcome to the world of cloth diapers!
I
Iona D.
Rating: 4 out of 5
following a purchase from 07/11/2022
The bank transfer took a very long time to arrive... I had to wait 10 days for my parcel to be sent... Fast shipping after that.
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Response from Maman et Bébé Nature
We're sorry, payments by bank transfer sometimes take longer to process. We apologize for the inconvenience.
B
Barbara B.
Rating: 5 out of 5
following a purchase from 17/11/2022
Order received quickly
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Response from Maman et Bébé Nature
Thank you for your feedback!
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Noémie D.
Rating: 5 out of 5
following a purchase from 13/11/2022
Perfect order and fast delivery, thank you
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Response from Maman et Bébé Nature
Great, we are delighted
S
Sophie G.
Rating: 5 out of 5
following a purchase from 28/10/2022
Excellent products and very attentive customer service! They are the only ones offering bamboo training pants that are truly absorbent. We would love more patterned pants; they are so cute for children :)
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Response from Maman et Bébé Nature
Thank you so much for your feedback; it really means a lot to us!
E
Erell M.
Rating: 5 out of 5
following a purchase from 07/11/2022
Very happy with my purchases, fast shipping
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Response from Maman et Bébé Nature
Thank you for your feedback. Your satisfaction is our greatest reward!
A
Alexandra B.
Rating: 1 out of 5
following a purchase from 06/11/2022
The diapers leak, and on top of that I paid 7.54 euros for 48-hour delivery and it arrived 4 days later!
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Response from Maman et Bébé Nature
Hello, could you tell us more? If leaks occur, there is a reason. Please note in particular that new diapers and inserts may leak because the fabrics have not yet been broken in and have therefore not reached their maximum absorbency. The inserts will reach their maximum absorbency after 10 to 15 soaks. Finally, did you follow our fitting advice? Sometimes an incorrect fit is enough to cause leaks. Please don't hesitate to get back to us so we can advise you.
Regarding delivery, unfortunately we cannot guarantee delivery within 24 hours; like you, we depend on the transport company's performance.
J
Joelle R.
Rating: 5 out of 5
following a purchase from 02/11/2022
The item is good quality. Fast delivery.
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Response from Maman et Bébé Nature
Great! Thank you for taking the time to share your experience with us!
F
Flora C.
Rating: 5 out of 5
following a purchase from 28/10/2022
The parcel was well packed and carefully prepared, quality items, I recommend
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Response from Maman et Bébé Nature
Thank you for your feedback, it motivates us even more!
M
Myriam J.
Rating: 4 out of 5
following a purchase from 31/10/2022
Great quality, just a little disappointed. I placed an order for 115 euros and, after confirming and paying for my basket, I saw that a waterproof bag is free with purchases over 120 euros. A reminder before payment would be appreciated!
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Response from Maman et Bébé Nature
Thank you for your feedback. We would be delighted to add it to your next order. Please don't hesitate to remind us.
G
Gwenaelle L.
Rating: 3 out of 5
following a purchase from 28/10/2022
Not absorbent enough and a little expensive for the quality of the diapers
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Response from Maman et Bébé Nature
Hello, when cloth diapers and inserts are new, they are not yet broken in, meaning they have not reached their maximum absorbency. To achieve this, you will need to wait until they have been washed 10 to 15 times. At that point, you will see that their absorbency is at its maximum. This is all explained in the brochure you received with your order. Please do not hesitate to contact us if you need any further information. Kind regards, Customer Service.
J
Jacqueline M.
Rating: 5 out of 5
following a purchase from 22/10/2022
Very good quality and fast delivery. I'm going to be a grandma, and I found everything here to spoil my grandson. Thank you
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Response from Maman et Bébé Nature
Wonderful! We have lots of grandmas who are as committed as you, and it's absolutely fantastic
C
Corinne A.
Rating: 5 out of 5
following a purchase from 20/10/2022
My order is perfect; now I just have to wait for the baby
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Response from Maman et Bébé Nature
Great! Wishing you a lovely end to your pregnancy
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Erika P.
Rating: 5 out of 5
following a purchase from 14/10/2022
Order matches the pictures; very beautiful material and lovely colors!
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Response from Maman et Bébé Nature
Thank you for taking the time to leave us a review of our products; it really means a lot to us!
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Dalilah C.
Rating: 5 out of 5
following a purchase from 05/10/2022
Order received on time. Very satisfied
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Response from Maman et Bébé Nature
Thank you for your feedback! See you very soon!
E
Elodie C.
Rating: 5 out of 5
following a purchase from 02/10/2022
Hello, I appreciated receiving a call because the model I had chosen was unavailable, and the follow-up was great. The diapers haven't been used yet; they're waiting for the baby to arrive. Thank you
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Response from Maman et Bébé Nature
Wishing you a lovely end to your pregnancy, and thank you for taking the time to share your feedback on your customer experience!
W
Windat O.
Rating: 5 out of 5
following a purchase from 29/09/2022
My order arrived very quickly. The diapers look very good; now I just have to wait for the baby and try them out. Thank you
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Response from Maman et Bébé Nature
Thank you for taking the time to share your feedback on our products and services.
C
Céline Y.
Rating: 4 out of 5
following a purchase from 20/09/2022
Good, the only shame is that the protective liners could be a little more waterproof to keep the baby's poop in, and wider so the diaper doesn't get dirty every time (on the sides). Otherwise, the designs are lovely, with a variety of patterns, and the materials are as shown in the listing; they seem good for baby's skin. The diaper's 'size adjustment' system could save you time and money, although it does make the diaper quite bulky under clothes, just so you know. The diapers and inserts dry super quickly, which is great! Finally, an important point: despite being quite thick and made of very soft material, these inserts attach with a snap that doesn't seem to be in the right place to make the insert cover the entire bottom of the diaper. The snap in the diaper is a few centimeters below the top, while the insert's snap is right at the very top of the insert. Why is it designed this way? Could there be a defect? Thank you for reading and replying
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Response from Maman et Bébé Nature
Thank you for your feedback.
Regarding the protective liners, they cannot be waterproof because that is not their purpose. They are specifically designed to catch poop while allowing urine to pass through.
The snap at the front of the diaper is designed to absorb as much as possible, which is why it is not placed right at the very top of the diaper (the flow does not reach that far).
Kind regards, Customer Service.
J
Julie S.
Rating: 5 out of 5
following a purchase from 20/09/2022
I place all my orders with you and don't regret my choice at all
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Response from Maman et Bébé Nature
Thank you very much for your loyalty and for your feedback on our products!
M
Marine D.
Rating: 5 out of 5
following a purchase from 18/09/2022
Perfect
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