Customer reviews of Maman et Bébé Nature

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 434 published reviews

Summary of reviews

Maman et Bébé Nature consistently delivers reliable service with fast, on-time delivery and carefully packaged parcels that reflect attention to detail. Customers highlight a broad and appealing product range, including cute, practical swimsuits and reusable swim diapers, with many noting accurate descriptions and items matching expectations. The store also earns strong praise for responsive, knowledgeable staff and helpful advice, as well as the quality and practicality of products like absorbent cotton liners and machine-washable diapers. Overall, shoppers repeatedly mention repeat purchases with satisfaction across product quality, delivery efficiency, and customer care.

All reviews

H
Heloise H.
Rating: 5 out of 5
following a purchase from 28/04/2022
Great
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Response from Maman et Bébé Nature
Thank you for your feedback!
A
Amandine J.
Rating: 5 out of 5
following a purchase from 08/05/2022
I'm very happy with the all-in-one washable diaper for babies. It looks to be good quality, but my niece hasn't been born yet, so I haven't tested it!
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Response from Maman et Bébé Nature
Thank you for your feedback!
J
Jessye S.
Rating: 5 out of 5
following a purchase from 10/11/2021
Quality service
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Response from Maman et Bébé Nature
Thank you for your kind feedback!
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Eléonore P.
Rating: 5 out of 5
following a purchase from 22/01/2022
Product as described
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Léa F.
Rating: 5 out of 5
following a purchase from 02/11/2021
Very good quality. The diapers are beautiful and fit my baby's little bottom perfectly.
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Response from Maman et Bébé Nature
Thank you for sharing your experience with our cloth diapers. We're delighted that you and your baby like them!
J
Julie D.
Rating: 5 out of 5
following a purchase from 23/11/2021
I highly recommend them. Quality products, and I'm also very satisfied with their service.
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Response from Maman et Bébé Nature
Thank you so much for this lovely feedback; it really means a lot to us :)
L
Lucas B.
Rating: 5 out of 5
following a purchase from 08/04/2022
The package arrived safely and in good condition.
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Response from Maman et Bébé Nature
Great! Thank you for your feedback :)
M
Marie Angeline R.
Rating: 5 out of 5
following a purchase from 17/04/2022
I think they are better quality than other diapers. They had everything I wanted: a guide to help us choose a cloth diapering system and care instructions. Fast shipping and lots of different designs. I highly recommend them.
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Response from Maman et Bébé Nature
Thank you for your feedback! We are delighted to know that you found all the information you needed to support and guide you in your choices. This motivates us even more to keep sharing our advice and offering you an ever wider selection.
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Annaëlle D.
Rating: 5 out of 5
following a purchase from 25/11/2021
Really great, I received the diapers very quickly. The quality is fantastic, both the diapers and the nursing pads. I would definitely recommend them.
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Response from Maman et Bébé Nature
Thank you so much for this feedback; it means a lot to us. Knowing that you recommend our products is the best proof of customer satisfaction we could ask for. We wish you all the best on your zero-waste journey!
A
Anaïs L.
Rating: 5 out of 5
following a purchase from 02/03/2022
Great product!
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Response from Maman et Bébé Nature
Thank you for your feedback :)
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Elise V.
Rating: 5 out of 5
following a purchase from 07/11/2021
High-quality diapers, no leaks, generous sizing so they're easy to put on
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Response from Maman et Bébé Nature
We're delighted that you like our adjustable cloth diaper system! Thank you for your feedback.
S
Sylviane Toinette B.
Rating: 4 out of 5
following a purchase from 07/11/2021
4
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Mélanie R.
Rating: 5 out of 5
following a purchase from 06/03/2022
Very satisfied with the cloth diapers. Pleasant, high-quality materials. I highly recommend them.
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Response from Maman et Bébé Nature
Thank you for this feedback; it means a lot to us! We're delighted that you like the cloth diapers!
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Patricia B.
Rating: 5 out of 5
following a purchase from 26/01/2022
Item as described, fast delivery, very satisfied. I recommend this site.
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Response from Maman et Bébé Nature
Thank you for your feedback! Having our customers recommend us is our greatest success.
S
Saraï C.
Rating: 5 out of 5
following a purchase from 11/04/2022
Package received in good condition and well packed (although the box was too big for the contents ^^). Perfect delivery time, suitable product and good quality. Thank you!
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Response from Maman et Bébé Nature
We attach great importance to packaging and avoiding anything unnecessary. Sometimes we have to choose between two packaging sizes, and we always choose the one that is safest so your order arrives in the best possible condition. Thank you for your feedback. We have taken your comment into account and will keep working to improve alongside you. We're delighted that you like the products!
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Déborah L.
Rating: 5 out of 5
following a purchase from 17/02/2022
Perfect quality (I haven't been able to try them on my son yet because he is a very premature baby), but the material is superb.
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Response from Maman et Bébé Nature
For premature babies, we recommend the Newborn range. We wish you lots of love and courage with your baby. The journey through prematurity is not always easy, but like everything else, it eventually passes.
J
Jennifer D.
Rating: 5 out of 5
following a purchase from 04/03/2022
Good-quality diapers and inserts at reasonable prices. Durable and hold up well in the wash (we've been using them for almost 8 months). The only thing I order elsewhere is the disposable liners.
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Response from Maman et Bébé Nature
Thank you for sharing your experience using our products :)
A
Angelique M.
Rating: 5 out of 5
following a purchase from 07/03/2022
Fast shipping. Baby due in June.
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Response from Maman et Bébé Nature
Thank you for your feedback! Wishing you a lovely end to your pregnancy :)
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Laëtitia F.
Rating: 5 out of 5
following a purchase from 06/01/2022
As expected. Easy to use.
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Response from Maman et Bébé Nature
Thank you for taking the time to give us feedback :)
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Elodie M.
Rating: 5 out of 5
following a purchase from 16/03/2022
I bought a reusable swim diaper for my daughter. The diaper is adjustable and adaptable, with a nice design. I recommend it.
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Response from Maman et Bébé Nature
Thank you for your feedback; it really means a lot to us! All that's left is to wish you some lovely zero-waste swims!
M
Marielle B.
Rating: 5 out of 5
following a purchase from 15/03/2022
Very good, impeccable service, careful and attentive. I recommend them!
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Response from Maman et Bébé Nature
Thank you so much for this lovely feedback, which motivates us even more :)
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Edwige C.
Rating: 4 out of 5
following a purchase from 04/03/2022
We're happy with how they work. Plus, the children chat with the diapers during changes.
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Charlène M.
Rating: 5 out of 5
following a purchase from 09/02/2022
Great packaging with no plastic. Delivery time was as promised.
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Julie S.
Rating: 5 out of 5
following a purchase from 01/02/2022
I started with all-in-ones from birth, then switched to two-part diapers during the day and all-in-ones at night. I really wanted to use cloth diapers for my third baby. If only I'd known, I would have made this choice eight years ago. I'm really glad I chose this brand. I'm very satisfied with them.
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Response from Maman et Bébé Nature
Thank you for sharing your experience. It just goes to show that you have to look beyond preconceived ideas and take the plunge!
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Sandrine B.
Rating: 2 out of 5
following a purchase from 26/01/2022
The liners are great. I’m going to order some more.
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Response from Maman et Bébé Nature
Hello, thank you very much for taking the time to post a review. We’re delighted that the liners suit you. However, we noticed that the rating you gave us is quite low, even though your comment is very positive. Was this a mistake? If not, please feel free to get back to us and let us know what didn’t go well with your shopping experience. Have a lovely day, The Maman Et Bébé Nature Team
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Emilie L.
Rating: 5 out of 5
following a purchase from 08/02/2022
I’m delighted with my order. Very fast delivery (2 days), and the website is clear and easy to use.
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Response from Maman et Bébé Nature
Hello, thank you for taking the time to share your opinion of our products and website. We’re delighted that you’re happy with your purchases. Have a lovely day! The Maman Et Bébé Nature Team
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Marie L.
Rating: 4 out of 5
following a purchase from 08/02/2022
I’m satisfied with the quality and the on-time delivery.
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Elodie C.
Rating: 5 out of 5
following a purchase from 18/01/2022
Great diaper, excellent insert. The only thing I’d add to your website is a tutorial showing how to put on the different layers, because the guide with just one photo of the positions isn’t enough. Kind regards.
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Response from Maman et Bébé Nature
Hello,

Thank you for your feedback. We invite you to visit our Instagram, where we regularly post tutorial videos.

Have a lovely day, and see you soon.
V
Voyey Cedric O.
Rating: 5 out of 5
following a purchase from 14/01/2022
I’m completely satisfied.
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Emilie L.
Rating: 5 out of 5
following a purchase from 01/02/2022
The order was delivered very quickly, and the products look to be very good quality. We can’t wait to try them when the baby arrives.
The care guide is very useful when you’re using this kind of diaper for the first time.
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Response from Maman et Bébé Nature
Hello,

Thank you for your feedback. We’re always delighted to read comments like yours :)

See you soon!
E
Emeline M.
Rating: 5 out of 5
following a purchase from 01/02/2022
Super-fast delivery. Very good products overall. I’m not disappointed with my purchases. Carefully packaged.
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Jenna M.
Rating: 5 out of 5
following a purchase from 01/02/2022
Great! Everything is fine: fast, efficient, and attentive.
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Carine Q.
Rating: 5 out of 5
following a purchase from 11/01/2022
I recommend it.
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Hélène R.
Rating: 2 out of 5
following a purchase from 26/01/2022
I’ve been using cloth diapers for about two weeks, and so far there have been leaks—and not just minor ones. I think I’ve washed them at least 10 or 15 times, and they still aren’t waterproof. They’re pretty, but they aren’t doing their job at the moment.
Also, while they do create less waste, given the amount of water used to wash them, as well as the clothes and sheets, I’m not sure the environmental impact is all that great. I have to admit I’m very disappointed, especially since I spent over €200 in total because I really believed in them...
I’ll keep trying, though, and see whether they live up to their promise in the long run.
As for delivery and packaging, everything was perfect; I have no complaints.
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Response from Maman et Bébé Nature
Thank you for your message. I’ll take a look at the blog. I’ve tried several adjustments, but none have worked so far. I’ll keep trying and get back to you in a little while.
H
Hélène R.
Rating: 2 out of 5
following a purchase from 26/01/2022
I’ve been using cloth diapers for about two weeks, and so far there have been leaks—and not just minor ones. I think I’ve washed them at least 10 or 15 times, and they still aren’t waterproof. They’re pretty, but they aren’t doing their job at the moment.
Also, while they do create less waste, given the amount of water used to wash them, as well as the clothes and sheets, I’m not sure the environmental impact is all that great. I have to admit I’m very disappointed, especially since I spent over €200 in total because I really believed in them...
I’ll keep trying, though, and see whether they live up to their promise in the long run.
As for delivery and packaging, everything was perfect; I have no complaints.
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Response from Maman et Bébé Nature
Hello,

We’re sorry that you’re not satisfied with your order. Leaks can sometimes occur during the first few uses, often because of an incorrect fit, especially when the child is still very young. I invite you to read this article about leaks, which will help you identify the cause of the leaks you’re experiencing: https://mamanetbebenature.fr/blog/113_causes-fuites-couches-lavables.html

Have you contacted customer service so we can review how you’re using the diapers? If you haven’t yet, please get in touch by email at [email protected] or by phone at 04 38 21 39 50.

I’m available if you need any further information.

Have a lovely day.
M
Marie-Aline N.
Rating: 5 out of 5
following a purchase from 26/01/2022
Quality products, carefully designed, and a responsive team. Excellent!
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Céline J.
Rating: 5 out of 5
following a purchase from 18/01/2022
The items arrived very quickly. One of them was no longer available, so I was called and offered a replacement. Excellent!
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Leslie S.
Rating: 5 out of 5
following a purchase from 18/01/2022
Easy to use, with plenty of explanations to help you understand and use the products.
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Emilie V.
Rating: 5 out of 5
following a purchase from 13/01/2022
Everything is perfect and just as described on the website.
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Ramzi B.
Rating: 5 out of 5
following a purchase from 11/01/2022
Very good website, with lots of information about the products and how to use them.
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