★★★★★
based on 448 reviews published
Latest customer reviews
Ordered following a vitrectomy, I could not test it due to its late delivery.
EXCELLENT SERVICE
Perfect
I underwent a vitrectomy due to a hole in the macula. After the operation, the patient must keep their head tilted with their gaze directed towards their feet. This device has been of great help in adhering to this constraint. Indeed, being able to rest the head allows for proper relaxation of the trapezius area in the neck, and the gaze is well positioned.
Perfect for relaxing after work
Bamboo fabric headrest, very comfortable and easy to install. Processed order and very fast delivery. Thank you for that.
Perfect, very practical and comfortable
The product seems effective. Healing is in progress
The pillow is quite pleasantly soft, however, the handling is not particularly good. The plastic is very sharp-edged, I keep tearing my fingers while turning the screw. The locking mechanism is also very poor. It slips out very quickly despite the plug.
It seems that these incidents are due to a partially improper use contrary to the operating instructions. We recommend that you carefully observe these to optimize the use of your device and avoid such problems, or contact our customer service, which will be happy to assist you.
We were delivered on time but at a relay point when it should have been at home. Otherwise, the product is very good. The adjustment could have a latch which would be an improvement to the current product.
Product is unsuitable for lying on the stomach after vitrectomy. And there is no Dutch manual. For me, a bad purchase.
Thank you for your feedback. We understand that the recommended position after this surgery can be difficult. However, most of our users appreciate that the product helps keep the injected gas in place while preventing neck pain. In response to your comment, we will add Dutch to the manual.
Everything perfect. Great product. Delivery ahead of schedule. Thank you
Very quick delivery!
A precious cushion, very good quality, very comfortable, an extraordinary bed during my postoperative recovery from retina.
Very satisfied
I had surgery on my macula and it has been my salvation. Thank you very much
The locking hook broke out of the base during normal use. I had placed the base under the mattress as suggested in the picture. When removing it, the locking hook broke off!
Such a situation can only be explained by improper use contrary to the operating instructions. The material has been carefully tested and approved for more than 5,000 usage cycles. In addition, it comes with a 2-year warranty. I invite you to contact our customer service to obtain a replacement part.
It was very helpful during my recovery from a vitrectomy and I also recommended it to my treating doctors.
Fortunately, this MassMe cushion exists. It allowed me to sleep in the recommended position to better heal the macular hole. The first night was not easy, but then you get used to it. Thanks to the inventor of this product, especially a French one.
Good overall
Beautiful design and the product exceeded expectations.
A good help when one has undergone a vitrectomy
Everything is in perfect order. Thank you.
Excellent product for post-operative macular hole intervention.
Good product and fast delivery
Very good product especially in the case of a Vitrectomy, I recommend
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Perfect. Essential. And top-notch customer service. I recommend.
Very efficient
Fantastic
Very well thought-out ergonomic headrest with many application possibilities. The only downside: changes in the tilt of the cushion column are very cumbersome and stiff.
Fast delivery, but product no longer necessary, so I sent it back.
Uncomplicated processing and fast delivery. We are very satisfied with the pillow, as it relieves the constant downward gaze after an eye surgery.
After purchasing the product, it arrived within the expected timeframe, perfectly in accordance with the order. Ultimately, I didn't need to use it, so I decided to return it. The return process turned out to be simple and quick, without any complications. The company handled the procedure efficiently and professionally, which allowed me to finalize the return without any issues.
I appreciated Mr. Pétri's commercial service; indeed, I had cataract surgery with a vitrectomy requiring a "bubble" position, head parallel to the ground... but only for a duration of two days, so I did not use the head support and turned it around... However, I must point out that for a long recovery, it is a wonderful and easy-to-use tool. Best regards.
Smooth processing, fast delivery, great help after eye surgery
Perfect in every way
Very satisfied, very practical after vitrectomy.
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Very good acquisition! Completely suitable for vitrectomy. Thank you very much