9.4/10
★★★★★
based on 405 reviews published

Latest customer reviews

5 /5
★★★★★

Very useful item for many situations in life. I ordered it for an eye recovery but had to organize myself differently. It could have been valuable but arrived too late. Beware of any scratches on the face in the chin area caused by the sharp hard plastic not perfectly covered by the pillow. The shipping cost is too high (42.90 euros) to receive it within 24 working hours from the order if placed by 2 PM on the same day, and it is not related to what was promised on the site: I placed my order at 1:30 PM on a Friday and received it the following Tuesday. The requested reductions in shipping costs were not applied.

User icon
Gigliola G.
purchased on 08/08/2025
Translated review
4 /5
★★★★☆

Delivery was very prompt after payment, unfortunately the part did not meet our expectations. The return shipping cost money, but the refund was credited to the account after about 14 days.

User icon
Antje K.
purchased on 03/08/2025
Translated review
Answer from MassMe
If you had contacted our customer service, we would certainly have been happy to assist you in making optimal use of the product.
5 /5
★★★★★

Excellent product especially for those like me who have undergone surgery (on the eye) for VITRECTOMY, allowing for an acceptable recovery with its use, a nice design, comfortable and easy to assemble! I am very satisfied! Albano Sidari

User icon
Albano S.
purchased on 30/07/2025
Translated review
5 /5
★★★★★

Thanks to MassMe, the citrectomy is more bearable. The price is a bit high, but it's worth it.

User icon
Ana María L.
purchased on 07/08/2025
Translated review
5 /5
★★★★★

This cushion really saved me during my post-retinal surgery recovery. Very comfortable and intelligently designed. It should be prescribed for every surgery that requires keeping your head down.

User icon
Margaux J.
purchased on 04/08/2025
Translated review
5 /5
★★★★★

The Massme cushion after vitrectomy is essential and helps enormously during recovery!

User icon
Nadine S.
purchased on 25/07/2025
Translated review
5 /5
★★★★★

My wife, who underwent macular hole surgery, found your device very useful, managing to maintain the recommended position with minimal effort, listening to audiobooks, etc. Thank you.

User icon
Flavio P.
purchased on 30/07/2025
Translated review
5 /5
★★★★★

Very satisfied with my purchase which helped me a lot after my eye surgery.

User icon
Maryline M.
purchased on 20/07/2025
Translated review
5 /5
★★★★★

Very good material that I used after a vitrectomy. I recommend it.

User icon
Nicolas N.
purchased on 16/07/2025
Translated review
4 /5
★★★★☆

It's a shame that the chin rests on the plastic, which is not optimal. A higher and firmer foam would have prevented contact.

User icon
Pascal S.
purchased on 15/07/2025
Translated review
Answer from MassMe
Thank you for your feedback, the manual specifies that the two tips must be glued side by side to prevent any contact with the frame. The foam has two densities, allowing you to choose a firmer support.
5 /5
★★★★★

I gave it to my sister-in-law after a vitrectomy and she is very happy, it helps her get through this uncomfortable recovery.

User icon
Natalia B.
purchased on 15/07/2025
Translated review
5 /5
★★★★★

Product meets my expectations.

User icon
Jocelyne A.
purchased on 13/07/2025
Translated review
5 /5
★★★★★

Is a good headrest

User icon
Andrea T.
purchased on 02/07/2025
Translated review
3 /5
★★★☆☆

So far so good. However, the sharp edges are very disturbing!

User icon
Daniela Z.
purchased on 04/07/2025
Translated review
Answer from MassMe
Thank you very much for your feedback. It is very important to carefully follow the instructions for the 8 cm thick foam cushion to avoid any contact with the holder. While it is not dangerous, it is not intended to come into direct contact.
5 /5
★★★★★

Perfect. I can't imagine the ordeal of sleeping for 7 days with my face down like without the help of the post-vitrectomy pillow.

User icon
Jean-michel B.
purchased on 01/07/2025
Translated review
5 /5
★★★★★

Very good device at a reasonable cost for a recovery requiring a bubble position

User icon
Anne D.
purchased on 24/06/2025
Translated review
5 /5
★★★★★

Very useful for the postoperative course of a vitrectomy

User icon
Nadia C.
purchased on 24/06/2025
Translated review
5 /5
★★★★★

Very satisfied. Huge help after vitrectomy.

User icon
Christiane S.
purchased on 24/06/2025
Translated review
5 /5
★★★★★

Very good .multi positions and comfortable

User icon
Rémi D.
purchased on 20/06/2025
Translated review
5 /5
★★★★★

Mechanically easy to handle, the headrest should be a bit longer and wider, and the padding should be made of higher quality foam

User icon
Marcel W.
purchased on 29/05/2025
Translated review
Answer from MassMe
Thank you for your feedback. We have improved the foam and opted for a double-sided version. This exclusive feature allows you to choose the most comfortable side for longer use.
4 /5
★★★★☆

Overall satisfied but a long support causes discomfort in the cheeks. Perhaps the design should be reviewed to avoid pain during long support on the cheeks - Thank you

User icon
Nadege R.
purchased on 07/06/2025
Translated review
Answer from MassMe
Thank you for your feedback. We have precisely designed the first double-sided foam allowing the user to choose the side that best suits their morphology and sensitivity.
4 /5
★★★★☆

Very practical equipment in a sitting position for neck rest with the head down. Allows reading, watching a tablet while respecting the recovery guidelines after a macular hole operation.

User icon
Patrick T.
purchased on 06/06/2025
Translated review
5 /5
★★★★★

Valid product and of good quality.

User icon
Michele F.
purchased on 06/06/2025
Translated review
5 /5
★★★★★

If we don't talk about the quality and speed of delivery despite the encouragement to take the package for fast delivery, the equipment is very easy to use and provides great comfort.

User icon
Sylvie F.
purchased on 06/06/2025
Translated review
1 /5
★☆☆☆☆

It is unstable and moves when placed on a table.

User icon
Mercedes M.
purchased on 05/06/2025
Translated review
Answer from MassMe
When placing the system on a table, the column that supports the cushion prevents it from moving. I recommend consulting the user manual, chapter 2: «Sitting mode», as well as photo 8.
4 /5
★★★★☆

Everything is fine, it could just be a bit more stable and adjustable to a higher position

User icon
Kerstin F.
purchased on 05/06/2025
Translated review
Answer from MassMe
Thank you for your feedback. In the lying position, the system is compatible with mattresses up to 36 cm thick! In the sitting position, it is designed for people up to 1.95 m tall. Of course, the seat height of the chair or stool also plays an important role.
5 /5
★★★★★

Easy to assemble, effective and easily usable both sitting and lying down

User icon
Marco E.
purchased on 06/06/2025
Translated review
5 /5
★★★★★

Very good

User icon
Karin B.
purchased on 04/06/2025
Translated review
4 /5
★★★★☆

The fabric is worn when in touch with Velcro. Otherwise good

User icon
Dag T.
purchased on 23/05/2025
Translated review
4 /5
★★★★☆

Very good model that should provide the necessary support after a vitrectomy.

User icon
Danielle N.
purchased on 16/05/2025
Translated review
5 /5
★★★★★

Very useful

User icon
Thierry L.
purchased on 14/05/2025
Translated review
5 /5
★★★★★

Everything is correct according to the product description, fast and efficient shipping. Very useful after a vitrectomy.

User icon
Jose Luis M.
purchased on 14/05/2025
Translated review
5 /5
★★★★★

Thank you, my recovery was much easier with your help

User icon
Angèle E.
purchased on 12/05/2025
Translated review
4 /5
★★★★☆

Upcoming use

User icon
Marc D.
purchased on 30/04/2025
Translated review
5 /5
★★★★★

Much better than what you get on Amazon from Chinese resellers.

User icon
Simonas R.
purchased on 30/04/2025
Translated review
5 /5
★★★★★

The product met all expectations, serving a very important function in the success of the vitrectomy operation. The only drawback is the transportation cost that was paid within the purchase, but upon arrival at the destination, FedEx charged additional shipping and import fees, increasing the product's price fourfold.

User icon
Andrea D.
purchased on 26/04/2025
Translated review
Answer from MassMe
The home delivery was included, with no extra charge. This is a bad practice on the part of the Chilean delivery person who deceived you.
3 /5
★★★☆☆

Very good purchase

User icon
Habib C.
purchased on 03/02/2025
Translated review
5 /5
★★★★★

Well received, according to my expectations

User icon
Alain C.
purchased on 28/04/2025
Translated review
5 /5
★★★★★

Perfectly matches my needs,

User icon
Ginette S.
purchased on 29/04/2025
Translated review
5 /5
★★★★★

It is very helpful to me as it relieves the neck and shoulders.

User icon
Patricia W.
purchased on 19/04/2025
Translated review