9.4/10
★★★★★
based on 369 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
It is unstable and moves when placed on a table.
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Mercedes M.
purchased on 05/06/2025
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Answer from MassMe
When placing the system on a table, the column that supports the cushion prevents it from moving. I recommend consulting the user manual, chapter 2: «Sitting mode», as well as photo 8.
1 /5
★☆☆☆☆
Delivery was too late!
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Beata P.
purchased on 04/05/2025
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1 /5
★☆☆☆☆
My order was white bamboo and I received the red one.
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Marta B.
purchased on 10/03/2025
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1 /5
★☆☆☆☆
It's bad. much too hard, totally unstable. you can't sleep on such a cushion. on top of that you can't send a return. a lot of money for nothing.
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Ljubka P.
purchased on 27/09/2024
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1 /5
★☆☆☆☆
EXCELLENT
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Chalk M.
purchased on 20/05/2024
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1 /5
★☆☆☆☆
Very good quality
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Christelle D.
purchased on 20/01/2024
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Answer from MassMe
Hello Madam, can you please change your rating as 1/5 is the worst rating whereas your review is very positive. Thank you in advance
1 /5
★☆☆☆☆
The product itself is fine, but the shipping handled by UPS has been terrible and possibly the worst shopping experience I have had so far
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Daniele V.
purchased on 30/11/2023
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Answer from MassMe
We decided to change transportation companies.
1 /5
★☆☆☆☆
I received the product with moisture stains and the only thing I have been told is to wash it,
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Vicente M.
purchased on 28/10/2023
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Answer from MassMe
The package was delivered to you in a very heavy rain.
The cushion is removable and the bamboo cover can be hand or machine washed at 30°. The bamboo cover dries very quickly.
1 /5
★☆☆☆☆
Very good
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Marie-catherine V.
purchased on 10/08/2023
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1 /5
★☆☆☆☆
A top-quality, ergonomic product that was highly effective.
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Yvonne D.
purchased on 19/04/2023
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