English 
Français 
Español 
Português 
Italiano 
Deutsch 
Nederlands 
H
Rating: 5 out of 5
Satisfied with the service of Matériel-vélo.
Translated reviews
Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 014 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
All reviews
D
Rating: 5 out of 5
Good phone reception and attentive.
Translated reviews
J
Rating: 5 out of 5
Nothing to say it's ok
Translated reviews
E
Rating: 5 out of 5
Fast and compliant delivery
Translated reviews
R
Rating: 5 out of 5
very good
Translated reviews
F
Rating: 5 out of 5
Good
Translated reviews
C
Rating: 5 out of 5
Very good
Translated reviews
J
Rating: 5 out of 5
Top!!! Thank you
Translated reviews
K
Rating: 5 out of 5
Product received as requested and fast shipping!
Translated reviews
H
Rating: 5 out of 5
As always, order placed well and received quickly in store. Nothing to complain about.
Translated reviews
E
Rating: 4 out of 5
I ordered a mountain bike protection t-shirt for my 10-year-old son. The item was of good quality but I had to return it because it was too small. That's why I take away one star: children's sizes are (currently) poorly explained, it's hard not to make a mistake.
Translated reviews
P
Rating: 5 out of 5
As always, impeccable service. Packages arrive quickly and always well packaged. The advice and information by phone are always relevant. Don't change anything.
Translated reviews
D
Rating: 5 out of 5
efficient
Translated reviews
P
Rating: 4 out of 5
Impeccable
Translated reviews
D
Rating: 5 out of 5
Compliant with the order. Fast delivery.
Translated reviews
P
Rating: 5 out of 5
Nothing to complain about. Delivery perfect and product perfect. At the fairest price
Translated reviews
Y
Rating: 5 out of 5
Perfect as always thank you
Translated reviews
J
Rating: 5 out of 5
Radar varia 820 very good and excellent autonomy. I recommend it.
Translated reviews
M
Rating: 4 out of 5
Good quality and service
Translated reviews
R
Rating: 5 out of 5
delay, speed of delivery, friendliness on the phone
Translated reviews
M
Rating: 5 out of 5
Delivery fully compliant with the order
Translated reviews
A
Rating: 5 out of 5
Package well received, compliant with the order.
Translated reviews
S
Rating: 5 out of 5
Nothing to report
Translated reviews
C
Rating: 5 out of 5
In-store pickup without unpleasant surprises
Translated reviews
C
Rating: 5 out of 5
Very good
Translated reviews
J
Rating: 5 out of 5
I am very happy with my purchase. I appreciated the contact with a person from customer service by phone. He was very professional.
Translated reviews
P
Rating: 5 out of 5
Fast and efficient and good material
Translated reviews
F
Rating: 5 out of 5
Always perfect and material faithful to the descriptions.
Translated reviews
S
Rating: 5 out of 5
order delivered quickly
Translated reviews
D
Rating: 4 out of 5
Top
Translated reviews
F
Rating: 1 out of 5
I still haven't received my order. Three weeks have passed
Translated reviews
Response from Materiel-velo.com
Hello good morning ;
We are contacting you upon seeing your message to inform you that you well know the status of your order, which was sent on time and is blocked in customs awaiting the procedure they carry out in customs, so we believe it is unfair to make such a comment knowing that it is beyond our competencies
We are contacting you upon seeing your message to inform you that you well know the status of your order, which was sent on time and is blocked in customs awaiting the procedure they carry out in customs, so we believe it is unfair to make such a comment knowing that it is beyond our competencies
P
Rating: 5 out of 5
Very fast delivery
Translated reviews
K
Rating: 5 out of 5
A really reliable site and a customer service that listens. The products are great. Deliveries to the DOM go smoothly.
Translated reviews
P
Rating: 5 out of 5
Product received quickly, thanks to customer service.
Translated reviews
P
Rating: 5 out of 5
Very satisfied with my purchases and the choice offered on MATÉRIEL VÉLO, as well as the delivery, very fast.
Translated reviews
W
Rating: 5 out of 5
top!
Translated reviews
G
Rating: 5 out of 5
Everything went very well.
Translated reviews
T
Rating: 5 out of 5
Fast and compliant.
Translated reviews
F
Rating: 5 out of 5
Perfect - As always - A satisfied customer.
Translated reviews
L
Rating: 5 out of 5
As usual, no issues with MV.
Translated reviews