Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 769 published reviews

5 10,8k 92% 4 582 5% 3 165 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

All reviews

Patricia M.

Published on 13/12/2025 à 10h04 following a purchase from 29/11/2025

product received on time at the store, perfect pickup

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Richard B.

Published on 13/12/2025 à 08h21 following a purchase from 01/12/2025

Package delivered late I asked and rescheduled a delivery to a pickup point The package arrived the following Monday

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Response from Materiel-velo.com Published on 15/12/2025

Hello Richard,

Thank you for taking the time to share your feedback. We are sorry to hear that your package was delivered late and we understand your frustration. Your feedback is valuable and will help us improve our delivery service in the future.

Please feel free to contact us directly if you have any other questions or concerns.

Best regards,
The Materiel-velo.com team

Olivier L.

Published on 13/12/2025 à 06h46 following a purchase from 28/11/2025

Very satisfied with the products and I appreciated the technical details during the in-store pickup.

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Patrice G.

Published on 13/12/2025 à 06h42 following a purchase from 30/11/2025

Very nice jacket

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Christophe B.

Published on 13/12/2025 à 06h24 following a purchase from 30/11/2025

Prices and fast delivery. Nothing to report

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Regis V.

Published on 13/12/2025 à 05h12 following a purchase from 29/11/2025

Reliable site, a lot of choices, sometimes super interesting offers. I have complete trust as I have ordered a lot from Materiel velo.com. Never disappointed.

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Etienne B.

Published on 13/12/2025 à 00h24 following a purchase from 30/11/2025

Perfect, thank you

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Anthony B.

Published on 12/12/2025 à 22h29 following a purchase from 30/11/2025

Perfect

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Heimata P.

Published on 12/12/2025 à 21h19 following a purchase from 30/11/2025

Pure happiness

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Gautier B.

Published on 12/12/2025 à 21h17 following a purchase from 25/11/2025

Perfect

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Herve R.

Published on 12/12/2025 à 21h14 following a purchase from 27/11/2025

ALL GOOD

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Philippe P.

Published on 12/12/2025 à 21h12 following a purchase from 29/11/2025

Thank you

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Michel H.

Published on 12/12/2025 à 21h09 following a purchase from 30/11/2025

Regular customer of bike equipment for several years, I have never encountered any problems with my orders. My only regret is the absence of a store in Normandy;

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Willy M.

Published on 12/12/2025 à 20h22 following a purchase from 27/11/2025

Very good, fast delivery, best price on the net

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Dominique R.

Published on 12/12/2025 à 20h21 following a purchase from 30/11/2025

I am fully satisfied with the order from Matériel Vélo as well as the speed of shipping.

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Marc B.

Published on 12/12/2025 à 20h15 following a purchase from 28/11/2025

NO WORRY A LITTLE LONG DELAY

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Gerard R.

Published on 12/12/2025 à 20h14 following a purchase from 29/11/2025

Material in accordance with what was described on the website. It took a while to arrive but it was Colissimo's problem.

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Jean Marc S.

Published on 12/12/2025 à 19h48 following a purchase from 28/11/2025

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Bernard L.

Published on 12/12/2025 à 19h45 following a purchase from 01/12/2025

Perfect

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Hervé G.

Published on 12/12/2025 à 19h36 following a purchase from 30/11/2025

Compliant and fast.

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Marc C.

Published on 12/12/2025 à 19h23 following a purchase from 01/12/2025

After a delivery issue due to a completely incompetent transport company, the bike equipment team took over the case and within a week my delivery was at my home, top team, thank you bike equipment team for your help, sportingly MC.

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Philippe C.

Published on 12/12/2025 à 19h11 following a purchase from 30/11/2025

well arrived!!!

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Fabrice L.

Published on 12/12/2025 à 18h59 following a purchase from 28/11/2025

Nothing to report

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Eric L.

Published on 12/12/2025 à 18h43 following a purchase from 30/11/2025

Perfect

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Jean-Yves F.

Published on 12/12/2025 à 18h27 following a purchase from 01/12/2025

Good job!

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Nicolas F.

Published on 12/12/2025 à 18h27 following a purchase from 30/11/2025

I have been ordering from matériel vélo for a long time. Serious and professional. Never had any issues. I recommend to all my friends.

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Jean Marie P.

Published on 12/12/2025 à 18h15 following a purchase from 29/11/2025

Very satisfied as usual

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Jose D.

Published on 12/12/2025 à 18h13 following a purchase from 30/11/2025

Thank you very much! for the feedback and your trust

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Tony B.

Published on 12/12/2025 à 18h02 following a purchase from 30/11/2025

Very satisfied

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Daniel S.

Published on 12/12/2025 à 17h34 following a purchase from 01/12/2025

This kind of survey is useless for the consumer

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Cedric Y.

Published on 12/12/2025 à 17h28 following a purchase from 29/11/2025

Very good and fast

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Noelle D.

Published on 12/12/2025 à 17h24 following a purchase from 29/11/2025

Practical site, quick payment. Delivery made in store with a great welcome

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Philippe B.

Published on 12/12/2025 à 17h22 following a purchase from 30/11/2025

Perfect purchase.

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Jean Henri R.

Published on 12/12/2025 à 17h20 following a purchase from 30/11/2025

Transaction without difficulty

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Thierry L.

Published on 12/12/2025 à 17h17 following a purchase from 30/11/2025

Very responsive, and good follow-up on my order

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Eric V.

Published on 12/12/2025 à 17h14 following a purchase from 01/12/2025

Very good

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Teddy G.

Published on 12/12/2025 à 17h13 following a purchase from 30/11/2025

Satisfied and fast! Items conform to the order.

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Selim A.

Published on 12/12/2025 à 17h12 following a purchase from 30/11/2025

Good handling - package compliant

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Jean Pierre C.

Published on 12/12/2025 à 17h09 following a purchase from 30/11/2025

Order delivered very quickly, serious company

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Hervé E.

Published on 12/12/2025 à 17h08 following a purchase from 28/11/2025

Fast, good price and good welcome at the Herblay store.

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