English 
J
Rating: 5 out of 5
I asked about the product before buying it and they kindly resolved my doubts. I received the package within the indicated timeframe. Everything perfect.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 11 769 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.
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R
Rating: 5 out of 5
Fast, convenient and free
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J
Rating: 5 out of 5
Good evening Very well Always a perfect follow-up We continue like this Thank you very much Jean François
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T
Rating: 5 out of 5
Careful delivery
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S
Rating: 1 out of 5
A product is missing from my order.
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that a product may be missing from your order. Please contact us directly so that we can resolve this issue as soon as possible.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are sorry to hear that a product may be missing from your order. Please contact us directly so that we can resolve this issue as soon as possible.
Best regards,
The Materiel-velo.com team
Y
Rating: 5 out of 5
Indicated deadlines perfectly respected. Product conforms.
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P
Rating: 5 out of 5
Order placed, quickly shipped, fast delivery, serious site.
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D
Rating: 5 out of 5
nothing to report
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J
Rating: 3 out of 5
Package received 7 days late compared to what was planned on the site
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A
Rating: 5 out of 5
Very good, I am satisfied, thank you.
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L
Rating: 5 out of 5
Serious online store, deliveries are on time.
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G
Rating: 5 out of 5
In delivery at the store because regular delivery is too expensive.
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E
Rating: 5 out of 5
Compliant product, well packaged
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P
Rating: 5 out of 5
Always on top of timing, information, and pricing
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D
Rating: 5 out of 5
Perfect, order as expected, delivery time respected, no issues.
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A
Rating: 5 out of 5
perfect
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G
Rating: 5 out of 5
Perfectly in line with the description and respect for commitments
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F
Rating: 5 out of 5
Everything went very well. Order received very quickly as planned. Excellent!
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C
Rating: 5 out of 5
Choice, simple order, quick and efficient with timely delivery.
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G
Rating: 5 out of 5
In accordance with the description and very good follow-up given to the customer.
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D
Rating: 5 out of 5
nothing to say everything is ok
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N
Rating: 4 out of 5
Good product
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D
Rating: 5 out of 5
it's perfect, clear, quick and efficient
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J
Rating: 5 out of 5
perfect, delivered quickly.
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T
Rating: 5 out of 5
very satisfied with the site and customer service, I had to return the product that did not suit me and they were very responsive!!
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A
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Trust!
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A
Rating: 4 out of 5
Delivered quite quickly
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L
Rating: 5 out of 5
Products conform to my expectations
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P
Rating: 5 out of 5
Fast delivery. Very good.
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P
Rating: 5 out of 5
Always on top, thank you.
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J
Rating: 5 out of 5
No problem, conforms to the order.
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M
Rating: 5 out of 5
serious site, fast delivery time, I recommend
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D
Rating: 5 out of 5
Perfect AND fast despite Black Friday and surely the avalanche of orders
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P
Rating: 5 out of 5
No problem I am completely satisfied
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B
Rating: 5 out of 5
Delivery on time
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F
Rating: 5 out of 5
Matches my order
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S
Rating: 5 out of 5
Ordered without any problem, and fast.
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B
Rating: 5 out of 5
Impeccable service, fast, in accordance with the information displayed on the site. Very satisfied.
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P
Rating: 5 out of 5
As usual, compliant products, fast shipping.
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