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B
Rating: 5 out of 5
Satisfied with the purchase and the welcome at the Gleize store
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
All reviews
P
Rating: 5 out of 5
product received on time at the store, perfect pickup
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R
Rating: 1 out of 5
Package delivered late I asked and rescheduled a delivery to a pickup point The package arrived the following Monday
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Response from Materiel-velo.com
Hello Richard,
Thank you for taking the time to share your feedback. We are sorry to hear that your package was delivered late and we understand your frustration. Your feedback is valuable and will help us improve our delivery service in the future.
Please feel free to contact us directly if you have any other questions or concerns.
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your feedback. We are sorry to hear that your package was delivered late and we understand your frustration. Your feedback is valuable and will help us improve our delivery service in the future.
Please feel free to contact us directly if you have any other questions or concerns.
Best regards,
The Materiel-velo.com team
O
Rating: 5 out of 5
Very satisfied with the products and I appreciated the technical details during the in-store pickup.
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P
Rating: 5 out of 5
Very nice jacket
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C
Rating: 5 out of 5
Prices and fast delivery. Nothing to report
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R
Rating: 5 out of 5
Reliable site, a lot of choices, sometimes super interesting offers. I have complete trust as I have ordered a lot from Materiel velo.com. Never disappointed.
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E
Rating: 5 out of 5
Perfect, thank you
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A
Rating: 5 out of 5
Perfect
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H
Rating: 5 out of 5
Pure happiness
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G
Rating: 5 out of 5
Perfect
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H
Rating: 5 out of 5
ALL GOOD
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P
Rating: 4 out of 5
Thank you
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M
Rating: 5 out of 5
Regular customer of bike equipment for several years, I have never encountered any problems with my orders. My only regret is the absence of a store in Normandy;
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W
Rating: 5 out of 5
Very good, fast delivery, best price on the net
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D
Rating: 5 out of 5
I am fully satisfied with the order from Matériel Vélo as well as the speed of shipping.
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M
Rating: 4 out of 5
NO WORRY A LITTLE LONG DELAY
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G
Rating: 5 out of 5
Material in accordance with what was described on the website. It took a while to arrive but it was Colissimo's problem.
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J
Rating: 5 out of 5
Ok
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B
Rating: 5 out of 5
Perfect
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H
Rating: 5 out of 5
Compliant and fast.
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M
Rating: 5 out of 5
After a delivery issue due to a completely incompetent transport company, the bike equipment team took over the case and within a week my delivery was at my home, top team, thank you bike equipment team for your help, sportingly MC.
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P
Rating: 5 out of 5
well arrived!!!
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F
Rating: 5 out of 5
Nothing to report
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E
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Good job!
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N
Rating: 5 out of 5
I have been ordering from matériel vélo for a long time. Serious and professional. Never had any issues. I recommend to all my friends.
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J
Rating: 5 out of 5
Very satisfied as usual
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J
Rating: 5 out of 5
Thank you very much! for the feedback and your trust
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T
Rating: 5 out of 5
Very satisfied
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D
Rating: 5 out of 5
This kind of survey is useless for the consumer
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C
Rating: 5 out of 5
Very good and fast
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N
Rating: 5 out of 5
Practical site, quick payment. Delivery made in store with a great welcome
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P
Rating: 5 out of 5
Perfect purchase.
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J
Rating: 5 out of 5
Transaction without difficulty
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T
Rating: 5 out of 5
Very responsive, and good follow-up on my order
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E
Rating: 5 out of 5
Very good
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T
Rating: 5 out of 5
Satisfied and fast! Items conform to the order.
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S
Rating: 5 out of 5
Good handling - package compliant
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J
Rating: 5 out of 5
Order delivered very quickly, serious company
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