Customer reviews of Materiel-velo.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
5 11,9k 92% 4 634 5% 3 176 1% 2 94 1% 1 157 1%

Summary of reviews

The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.

All reviews

H
Hervé E.
Rating: 5 out of 5
following a purchase from 28/11/2025
Fast, good price and good welcome at the Herblay store.
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Jerôme L.
Rating: 5 out of 5
following a purchase from 30/11/2025
Top notch
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Frederic F.
Rating: 5 out of 5
following a purchase from 28/11/2025
Always found my items, top.
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Laurent H.
Rating: 5 out of 5
following a purchase from 30/11/2025
Fast delivery,
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Lionel B.
Rating: 5 out of 5
following a purchase from 30/11/2025
Item delivered very quickly and well packaged! Great site
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Emmanuel G.
Rating: 4 out of 5
following a purchase from 30/11/2025
4 stars because nothing is 100% perfect, however the quality of the people and services of Matériel-vélo comes close. A satisfied and loyal customer, December 2025.
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Jean-Claude B.
Rating: 5 out of 5
following a purchase from 01/12/2025
Quite a wide choice, order received as agreed. Following a question asked on the site, the response was made the next day.
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E
Erik L.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very satisfied with your store as always. Very good experience with customer service. I recommend you to my cyclist friends. Etik
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 01/12/2025
Too bad the ordered bike jacket didn't fit me, I had to return it.
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Antoine C.
Rating: 5 out of 5
following a purchase from 30/11/2025
order conforms to the description Deadline met
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F
Fabio H.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very good site really satisfied with my purchases and as I am from overseas the delivery is fast, very professional I recommend +++
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Thibaut P.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very responsive and efficient customer service. Very good catalog with a lot of choices.
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A
Anne L.
Rating: 5 out of 5
following a purchase from 29/11/2025
Responsive. Reception and exchanges by email top! Thank you
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Simon D.
Rating: 5 out of 5
following a purchase from 30/11/2025
Top as usual
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Patrick F.
Rating: 5 out of 5
following a purchase from 28/11/2025
Impeccable.
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F
Frédéric D.
Rating: 5 out of 5
following a purchase from 29/11/2025
Ok
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E
Eduardo C.
Rating: 5 out of 5
following a purchase from 24/11/2025
Correct, product received and everything fine.
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Stephane D.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect in terms of delay, price, user experience.
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A
Audrey R.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good.
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Patrice S.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect... as usual!
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C
Christine E.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good bike equipment site, responsive and very commercial, attentive to its customers.
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Loic P.
Rating: 5 out of 5
following a purchase from 28/11/2025
Delivery on time, the product matches the description. And it is of quality.
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F
Fabrice B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good experience, quick and smooth purchase
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J
Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 07/11/2025
Great
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S
Sylvie P.
Rating: 5 out of 5
following a purchase from 29/11/2025
Perfect
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D
Denis L.
Rating: 1 out of 5
following a purchase from 28/11/2025
Great site
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F
Fabrice D.
Rating: 5 out of 5
following a purchase from 28/11/2025
Fast package
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D
Daniel M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Fast shipping
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Marc V.
Rating: 5 out of 5
following a purchase from 29/11/2025
Good price and fast delivery
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Olivier M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Wide choice of products, affordable prices, fast delivery
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Laurent H.
Rating: 5 out of 5
following a purchase from 28/11/2025
Ease of ordering, fast delivery
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Philippe L.
Rating: 5 out of 5
following a purchase from 29/11/2025
Very good, fast and tight
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P
Philippe P.
Rating: 5 out of 5
following a purchase from 29/11/2025
Great!
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M
Mickael N.
Rating: 5 out of 5
following a purchase from 28/11/2025
Top notch
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M
Marc W.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect
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A
Arnaud D.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect as usual.
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I
Isabelle B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Impeccable handlebar and good ergonomics. Perfect width for me (42 cm). Fast delivery!
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D
Dominique P.
Rating: 5 out of 5
following a purchase from 28/11/2025
Order as expected
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J
Jean Charles M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Compliant with the order
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