Customer reviews of Materiel-velo.com

Easy order, clear delivery tracking. Nothing to report

Overall my shopping experiences on Matériel-vélo have always been good. For the last 3, I had some inconveniences: for one, I received a pair of shorts in a different color than requested and since it's white, I haven't used it yet (maybe for the home trainer, as a last resort). For the second to last, I ordered Biemme shorts, which I had been very happy with during a previous order, but it turned out they were not of the same quality - not long distance, thin padding. During the last one, I made a mistake on Shimano shoes (both too small and not having the same reference as the known and tested ones I wanted). The return is at my expense, so I gave these shoes to someone close. Otherwise, the site works well

Excellent responsiveness.

Always on top as usual, nothing to report

Very good advice by phone and delivery as expected

Recommendation of the site by my brother. Ultra fast delivery Quality packaging, good protection of the material.

Products with a good price, fast shipping

The fast delivery meets expectations. Thank you

Order shipped quickly, delivery on the scheduled date and the delivered material is what was expected. All good (TVB).

Price compared to the competition and speed of shipping

Perfect

Very good quality. Thank you very much

Impeccable service. Lower prices than before, they have adapted well. Accommodating.

with a bit of delay but thank you for the adequate responses

On time and material conforms to the order.

Order received quickly and as expected as always.

Immediate availability of the material, fast shipping.

Top

Good prices and good services!

Fast and good price. Recommendable.

super good

Material conforms to the description; it meets my expectations

Short delay and quick action to handle a return

Received the order quickly and package was perfect

fast and careful shipping, thank you

Very happy with my purchase. Wheels ordered online and very fast delivery. I am very satisfied and I recommend. Thank you

Very good - Fast

Fast delivery Purchase that meets my expectations Very good for this order

Perfect!!

Everything went as expected. Review from a loyal customer.

Everything is OK. Delivery within the deadlines.

very good products, a bit long delays ....

super fast delivery

Conforming products, fast shipping, interesting prices.

Product conforms and delivery on time.

Perfect

Package received perfect as usual thank you excellent

Very good site with interesting prices and fairly short delivery times.

Very good

Very satisfied with the product and the experience on the website. However, the delivery process with DPD was catastrophic: I had requested delivery to a pickup point. This was not done (reason given: package too large), then I requested home delivery which was also not done. I ended up going to pick up my package at the warehouse. A significant wait, agents on site struggling to find the packages. I ended up in the warehouse looking for my package. An agent finally managed to find it. Fortunately, my purchase was in good condition. However, I lost half a day as I had initially planned to pick it up at a pickup point. I no longer wish to ship my purchases via DPD. The previous experience a year ago was also unfortunate. I will not finalize my purchases if the only delivery option offered is this company.