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L
Rating: 5 out of 5
Nothing to report, fast delivery and good price.
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 010 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
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S
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Excellent value for money and fast delivery.
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R
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Package perfectly conforms to the order. Deadlines respected. Direct pickup in store.
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V
Rating: 5 out of 5
Very friendly and very professional at Allonzier I highly recommend
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M
Rating: 5 out of 5
Delivered on time, order as described.
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G
Rating: 5 out of 5
Perfect delivery with respect for deadlines
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D
Rating: 4 out of 5
Overall good but delayed by a day for delivery even though I had received that it was delivered and that the package was waiting for me
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J
Rating: 5 out of 5
In accordance with the description.
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C
Rating: 5 out of 5
Fast and efficient
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J
Rating: 5 out of 5
Material received within the announced deadlines. Recommended site.
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J
Rating: 5 out of 5
As usual with bike material, the prices, the choice, and the delivery are top-notch.
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J
Rating: 5 out of 5
Excellent shoe and fast and compliant delivery
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B
Rating: 5 out of 5
Package received as expected. Since this is a Christmas gift, a little extra time is necessary to get the user's feedback.
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P
Rating: 5 out of 5
Fast service and very good price
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M
Rating: 5 out of 5
Perfect, fast and careful shipping!
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D
Rating: 5 out of 5
Very good, compliant and fast
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C
Rating: 5 out of 5
very good
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R
Rating: 5 out of 5
TB, RAS
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T
Rating: 5 out of 5
Matches the order and delivered on time
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B
Rating: 5 out of 5
Order carefully prepared by a professional team! Nothing to report as usual!
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L
Rating: 5 out of 5
The product and delivery time corresponded to my order very satisfied
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T
Rating: 5 out of 5
Good service, good advice.
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G
Rating: 5 out of 5
still top-notch
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D
Rating: 4 out of 5
Internet order delivered quickly and within the announced deadlines. Visit to the Herblay store to collect the package. Warm welcome.
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S
Rating: 5 out of 5
Perfect thank you
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G
Rating: 5 out of 5
Very satisfied
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J
Rating: 5 out of 5
Haven't tested the pumps yet but I think it's good material.
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S
Rating: 5 out of 5
Very good reactivity, to recommend
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A
Rating: 5 out of 5
Fast delivery, on time
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S
Rating: 5 out of 5
Always effective
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S
Rating: 5 out of 5
Fast delivery and in accordance with the order
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C
Rating: 5 out of 5
Perfect
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A
Rating: 1 out of 5
The part I received is not the right one
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Response from Materiel-velo.com
Hello Abdelkader,
Thank you for your feedback and we are sorry to hear that the part received does not meet your expectations. Your satisfaction is our priority, and we take this type of situation very seriously. Please feel free to contact our customer service, we will be happy to help you resolve this issue quickly.
Best regards,
The Materiel-velo.com team
Thank you for your feedback and we are sorry to hear that the part received does not meet your expectations. Your satisfaction is our priority, and we take this type of situation very seriously. Please feel free to contact our customer service, we will be happy to help you resolve this issue quickly.
Best regards,
The Materiel-velo.com team
E
Rating: 5 out of 5
order and delivery very fast, serious site, I recommend
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M
Rating: 5 out of 5
Perfect!
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D
Rating: 4 out of 5
Product return is not covered by matériel vélo.
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D
Rating: 5 out of 5
Large selection and quick order processing
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