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P
Rating: 5 out of 5
Satisfied
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Customer reviews of Materiel-velo.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 998 published reviews
Summary of reviews
The store consistently delivers fast, reliable delivery and keeps orders arriving on or before expected timelines, with careful packaging and orders arriving well as described. Customers highlight smooth ordering experiences, responsive and helpful service, and efficient processing from order placement to shipment, including warranty support and good value for money. Product availability meets expectations with items conforming to descriptions and a focus on strong reliability across purchases. Overall, the experience is described as efficient, dependable, and satisfying, with competitive pricing and clear site information.
All reviews
C
Rating: 1 out of 5
Great
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F
Rating: 5 out of 5
Very good.. everything is as expected
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J
Rating: 5 out of 5
Great!
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P
Rating: 5 out of 5
Very good "personalized" service
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E
Rating: 5 out of 5
Serious, fast shipping.. pure happiness...I recommend....thank you
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G
Rating: 5 out of 5
Super satisfied. Excellent tracking of the package, perfect delivery++++++
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R
Rating: 5 out of 5
Fast service, interesting prices, I recommend this site
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A
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Fast delivery and compliant with excellent tracking
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É
Rating: 5 out of 5
Perfect Castelli shorts
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H
Rating: 5 out of 5
Ordered material delivered on time and in good condition! Great as usual!! Thank you!
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C
Rating: 5 out of 5
Nothing to report, everything was perfect. This was not my first order and it will probably not be the last.
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M
Rating: 5 out of 5
Nothing to report
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B
Rating: 5 out of 5
Yes, completely satisfied with my order, as well as with the delivery and that's why I remain loyal to matériel vélo.
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G
Rating: 5 out of 5
Great team listening and quick
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M
Rating: 5 out of 5
Nothing to report, fast and efficient
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B
Rating: 5 out of 5
Good price, very fast delivery
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J
Rating: 4 out of 5
package received in bad condition, box all crushed
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P
Rating: 5 out of 5
Fast and efficient
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F
Rating: 5 out of 5
Nothing to report
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F
Rating: 4 out of 5
Perfect
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P
Rating: 5 out of 5
Product ordered is perfect in every way. Quality-price ratio that tipped the balance for this site
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G
Rating: 5 out of 5
Ease of ordering, competitive prices, and deadlines respected.
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P
Rating: 5 out of 5
Fast and efficient. Thank you
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L
Rating: 5 out of 5
Not yet mounted on the bike, but I am currently riding with the same ones in 25. Let's see if there's more comfort!
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C
Rating: 5 out of 5
Perfect, fast and compliant
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E
Rating: 5 out of 5
Fast delivery, product conforms
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S
Rating: 4 out of 5
A product could not be delivered, I would have appreciated being offered one or more similar products. Best regards
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F
Rating: 5 out of 5
Top, All good
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C
Rating: 5 out of 5
Good material of very good quality, in accordance with the order and received on time.
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E
Rating: 1 out of 5
The size is not what is indicated on the site
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Response from Materiel-velo.com
Hello,
Thank you for taking the time to share your experience. We are sorry to learn that the size of your product did not meet your expectations. Your feedback is valuable and we will review this to improve the accuracy of our information. Our after-sales service is here to handle your return request. Please do not hesitate to contact us for any further assistance, we are here to help!
Best regards,
The Materiel-velo.com team
Thank you for taking the time to share your experience. We are sorry to learn that the size of your product did not meet your expectations. Your feedback is valuable and we will review this to improve the accuracy of our information. Our after-sales service is here to handle your return request. Please do not hesitate to contact us for any further assistance, we are here to help!
Best regards,
The Materiel-velo.com team
R
Rating: 5 out of 5
Fast delivery to the point I wanted.
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Y
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Fast shipping, material corresponds well to the description
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M
Rating: 5 out of 5
very good, fast, top material, very satisfied, best regards
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G
Rating: 5 out of 5
Fast order processing that meets my needs.
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A
Rating: 5 out of 5
Good wheels I know them well I have them for rim brakes the small downside is this ring that needs to be adjusted to eliminate the play of the hub to fit the brake disc !! to see over time !! sportingly
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R
Rating: 5 out of 5
Compliant with expectations.
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