Customer reviews of Materiel-velo.com

9,7 /10

Based on 11 754 published reviews

5 10,8k 92% 4 578 5% 3 162 1% 2 86 1% 1 144 1%

Summary of reviews

Customers consistently praise fast and reliable delivery, with multiple mentions of delivery on time, within 24 hours, or quickly received in good condition, and packages arriving complete and well packaged. The store earns strong appreciation for product availability at attractive prices, and for accurate, described items that match expectations, often with smooth, easy ordering and efficient shipping. Service and communication are highlighted as professional and responsive, with helpful support, attentive handling of questions, and a high level of overall satisfaction. The combination of timely delivery, clear descriptions, competitive pricing, and reliable, friendly service forms the core strengths customers repeatedly note.

All reviews

Yves C.

Published on 21/09/2025 à 09h28 following a purchase from 08/09/2025

Never had a problem!!

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Roland D.

Published on 21/09/2025 à 09h19 following a purchase from 08/09/2025

Perfect delivery as usual

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Dominique R.

Published on 21/09/2025 à 08h27 following a purchase from 08/09/2025

satisfied with my delivery, deadline respected

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Guy J.

Published on 21/09/2025 à 08h19 following a purchase from 07/09/2025

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Alexis N.

Published on 21/09/2025 à 07h29 following a purchase from 07/09/2025

The preparation and shipping time for the order was too long for me to pick up my order in store on the scheduled date. The cancellation request by phone was not confirmed. I am still waiting. At least a week lost for products I needed quickly.

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Response from Materiel-velo.com Published on 22/10/2025

Hello,

We sincerely regret that the preparation time for your order did not meet your expectations. This is an isolated case that we take very seriously. We are taking the necessary steps internally to improve our timelines and avoid this type of situation.

Regarding your cancellation request, our customer service has taken the necessary steps for a full refund effective since 25/09. Please do not hesitate to contact us at 04 74 694 694 or via our online form for any further clarification.

Thank you for your understanding.
The Materiel-velo.com team

Gilles L.

Published on 21/09/2025 à 06h57 following a purchase from 06/09/2025

Delivery conforms to my order. I greatly appreciate the ease of picking it up at the nearby bike material store (33 Gironde) a flawless experience.

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Michel G.

Published on 21/09/2025 à 06h06 following a purchase from 09/09/2025

Package arrived on time and as ordered... Very satisfied with this first experience... Best regards, Michel

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Luc H.

Published on 21/09/2025 à 05h50 following a purchase from 08/09/2025

Fast delivery and compliant package.

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Georges M.

Published on 21/09/2025 à 05h17 following a purchase from 09/09/2025

Equipment within standards and delivered quickly.

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Jean-Louis J.

Published on 21/09/2025 à 04h44 following a purchase from 08/09/2025

Order as expected and fast delivery.

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Jean Michel P.

Published on 21/09/2025 à 03h52 following a purchase from 08/09/2025

Received my equipment well within a very short time.

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Nicolas B.

Published on 20/09/2025 à 21h42 following a purchase from 09/09/2025

Compliant

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José D.

Published on 20/09/2025 à 20h42 following a purchase from 08/09/2025

Deadlines met

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Marc S.

Published on 20/09/2025 à 20h41 following a purchase from 04/09/2025

Compliant and very well packaged. Thank you all.

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David L.

Published on 20/09/2025 à 20h01 following a purchase from 03/09/2025

A wide choice of products and fast delivery.

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Jean-Pierre B.

Published on 20/09/2025 à 19h21 following a purchase from 08/09/2025

Very good, received as ordered

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Joel R.

Published on 20/09/2025 à 19h16 following a purchase from 08/09/2025

quality products never disappointed

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Louis S.

Published on 20/09/2025 à 19h15 following a purchase from 08/09/2025

Perfect, responsive and professional, I recommend!!

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Alain C.

Published on 20/09/2025 à 19h05 following a purchase from 26/07/2025

A bit long delay but I understand that during the summer period, it is not very easy to be delivered on restocks.

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Michel B.

Published on 20/09/2025 à 18h44 following a purchase from 03/09/2025

Good evening or hello, I have been a customer for several years, all the equipment I have from you has been satisfactory and I continue with you without any problems, thank you again.

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Julien G.

Published on 20/09/2025 à 18h39 following a purchase from 08/09/2025

Great

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Yoann M.

Published on 20/09/2025 à 18h33 following a purchase from 29/08/2025

Great

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Ludovic A.

Published on 20/09/2025 à 18h23 following a purchase from 06/09/2025

Top-notch, thank you.

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Wilfried P.

Published on 20/09/2025 à 18h20 following a purchase from 07/09/2025

Always satisfied when ordering from bike equipment. Fast shipping.

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André B.

Published on 20/09/2025 à 18h05 following a purchase from 09/09/2025

Easy ordering and short delivery date...

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Jean-Philippe P.

Published on 20/09/2025 à 17h41 following a purchase from 08/09/2025

Order as described and shipped quickly

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Philippe C.

Published on 20/09/2025 à 17h39 following a purchase from 09/09/2025

Delivery and product matching my expectations.

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Jean L.

Published on 20/09/2025 à 17h19 following a purchase from 07/09/2025

Very good

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Ludwig R.

Published on 20/09/2025 à 17h14 following a purchase from 09/09/2025

Super

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Patou R.

Published on 20/09/2025 à 17h10 following a purchase from 09/09/2025

Exceptional

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Bernard C.

Published on 20/09/2025 à 17h01 following a purchase from 09/09/2025

Received very quickly and as requested

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Francisco C.

Published on 20/09/2025 à 16h59 following a purchase from 07/09/2025

I am satisfied with my purchase.

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Jean-François V.

Published on 20/09/2025 à 16h56 following a purchase from 07/09/2025

compliant product, fast delivery... perfect

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Christian N.

Published on 20/09/2025 à 16h56 following a purchase from 08/09/2025

Super, no issues.

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Laurent B.

Published on 20/09/2025 à 16h54 following a purchase from 05/09/2025

Perfect...

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Raymond B.

Published on 20/09/2025 à 16h50 following a purchase from 30/08/2025

Several orders on this site, competence, seriousness, and professionalism I recommend +++++

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Philippe A.

Published on 20/09/2025 à 16h48 following a purchase from 06/09/2025

Great contact, competent person, pure happiness. Best regards

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Frédéric L.

Published on 20/09/2025 à 16h29 following a purchase from 08/09/2025

Impeccable

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Bernard C.

Published on 20/09/2025 à 16h23 following a purchase from 08/09/2025

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Dominique V.

Published on 20/09/2025 à 16h18 following a purchase from 08/09/2025

Great as usual and fast

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