/10
★★★★★
based on 7373 published reviews
★★★★★
based on 7373 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Very disappointed because even if I follow the instructions and tutorials carefully, the varnish does not hold at all. The test was renewed (no spillage, cleaning, drying, etc.) but nothing to do it does not hold more than 2 days.
Romain Translated review
Answer from Méanail Paris
Dear Romain,We are very sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Order not received because "not in stock" so replaced but no commercial gesture
Do Translated review
Answer from Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Didn't give me any info due to stock out and I didn't want another model.
Boulanger Translated review
Answer from Méanail Paris
Dear Laure,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
I had 2 delivery problems. The 1st: partial reception of the order. The 2nd one: lost package. On the other hand, the customer service was great and reactive! Everything was well resolved.
Sylvie Translated review
Answer from Méanail Paris
Dear Sylvie,I am forwarding your message to all our teams who strive every day to offer a great experience to our customers.very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Package arrived crushed and punctured. elements in a mess in the box.
Andrée Translated review
Answer from Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Well average because damaged package. No solvent left in the bottle
Isabelle Translated review
Answer from Méanail Paris
Dear Isabelle,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Well
Megane Translated review
Answer from Méanail Paris
Dear Megane,Thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Sale of goods made in PCR is not indicated
Dumont Translated review
3/5
★★★☆☆
Tracking was never up to date
Virginie Translated review
2/5
★★☆☆☆
Does not last long
Janna Translated review
Answer from Méanail Paris
Hello,Could you please tell us more about the steps involved in the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. We remain at your disposal if needed.Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
I don't like the lamp, it doesn't heat up enough and the varnish comes off after two days
Saly Translated review
Answer from Méanail Paris
Hello,We are sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem with the lamp via our customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Correct
Léa Translated review
Answer from Méanail Paris
Dear Léa,Thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The delivery is fast, but the delivery service leaves something to be desired, the box was totally stuck in the mailbox
Céline Translated review
3/5
★★★☆☆
The color is beautiful but the nails do not last long, barely 5 days
Fanny Translated review
3/5
★★★☆☆
I am disappointed because the nails break 2 days after putting the nail polish permanently... The nail polish is not good quality
Gaelle Translated review
Answer from Méanail Paris
Dear Gaëlle,We are sorry to hear that our products have disappointed you.There is no causal relationship between the quality of our nail polish and the fact that your nails have become brittle.Could you please give us more details on how you applied the nail polish and also how to remove it? We remain at your disposal for further information and wish you a good day.Ines - Méanail Paris
3/5
★★★☆☆
The order was correct but one product was not closed properly and spilled completely into the box, messing up the whole order.
Camille Translated review
Answer from Méanail Paris
Dear Camille,We apologize for the delivery problem. Can you send us an email mentioning the problem with a picture via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The colors are really nice, but without a discount, it's still quite expensive. Moreover, some products don't keep their promises.
Pauline Translated review
Answer from Méanail Paris
Dear Pauline, don't hesitate to share your best work with us on our social networks. We'll be waiting for you on @MeanailParis! Regarding our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
I am disappointed with the colors. I took a white polish and a pastel purple love polish. Both colors are identical.
Laure Translated review
Answer from Méanail Paris
Dear Laure,We are sorry to hear that the color of our nail polish disappointed you.the pictures 2 of our product pages were made in real condition by a hand model in order to represent the best rendering of each nail polish.can you send us an email mentioning the problem of the color with a picture of the two shades on your nails via our SAV? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Too long delays and too high prices
Sylvie Translated review
Answer from Méanail Paris
Dear Sylvie,We apologize for the delivery problem and we will pass on your comments to improve our services and hope to keep your trust.Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
Difficulty to reach you and what do you propose to me following the mail sent and the broken products, I wait with impatience because I need urgently the top coat
Nathalie Translated review
Answer from Méanail Paris
Dear Nathalie,After checking on our side on our SAV, we have answered your email today at 14:50 confirming the preparation of your package, it will be shipped tomorrow and will be delivered to the relay point chosen.We remain at your disposal if necessary.Very nice day,Ines - Méanail Paris