/10
★★★★★
based on 7759 published reviews
★★★★★
based on 7759 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Parcel delivered to another relay point 15 minutes drive from the one initially chosen, no further news from customer service regarding my request for compensation. It's a shame, because the products are fine, but that's not enough.
Delphine R.
purchased on 12/03/2024
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1/5
★☆☆☆☆
Faulty equipment and still in to speak with customer service....
Magali D.
purchased on 22/03/2024
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1/5
★☆☆☆☆
The package has been on the road for about 2 weeks ?
Tim G.
purchased on 20/03/2024
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1/5
★☆☆☆☆
So far I am very happy with the products I have received.
M. Angeles R.
purchased on 13/03/2024
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1/5
★☆☆☆☆
In my opinion it is not worth buying it, the enamel falls off after two days and does not last at all.
Laura C.
purchased on 27/02/2024
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1/5
★☆☆☆☆
Scarce products. Semipermanent lasts about a week.
Sara B.
purchased on 10/01/2024
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1/5
★☆☆☆☆
Semi-permanent varnishes don't last very long, after 3 days they crumble and peel off, so I'm really disappointed with the order I placed with you.
Fanny B.
purchased on 14/02/2024
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1/5
★☆☆☆☆
Varnish peels off on the first stroke
Michele L.
purchased on 10/02/2024
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1/5
★☆☆☆☆
It's verry good...verry ,verry good !!!
Anisoara S.
purchased on 08/02/2024
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1/5
★☆☆☆☆
I've had no problems whatsoever.
Cécile B.
purchased on 05/02/2024
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1/5
★☆☆☆☆
Very bad. They do not last at all, in two days they are already flaky, they last less than a conventional enamel. Very bad purchase, not recommended at all.
Rocío C.
purchased on 05/02/2024
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1/5
★☆☆☆☆
Very disappointed with the top coat which does not fulfill its function at all. Once applied and lamp times respected, the top coat comes off. Test done on several people and always the same result. The same goes for the cleaner, which leaves a grainy, dull veil on the nail at the end of the application. I was able to buy the products from a competitor. As for the cotton pads, they fluff up the nail. Very very disappointed. Satisfied only with the lamp.
Elodie W.
purchased on 05/02/2024
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1/5
★☆☆☆☆
Unfortunately, none of the colors I ordered matched the colors and descriptions shown on the website. I bought a coral and an orangey shade of red. Instead, I received two neon-colored, rather bluish reds. -A great, great pity.
Amrei V.
purchased on 03/02/2024
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1/5
★☆☆☆☆
I did not receive my order. So disappointed.
Sophie G.
purchased on 01/02/2024
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1/5
★☆☆☆☆
I have received nail polish with solid scratches on the inside of the paint. It looks like they are bad! I will not buy again.
Rosa A.
purchased on 27/01/2024
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1/5
★☆☆☆☆
I never received my parcel
Pauline J.
purchased on 31/01/2024
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1/5
★☆☆☆☆
After a first application of semi-permanent, all my nails broke.
Lamia M.
purchased on 30/01/2024
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1/5
★☆☆☆☆
Products very very well packaged. Fast delivery. Quality products
Anais C.
purchased on 29/01/2024
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1/5
★☆☆☆☆
Very disappointed with the product. Causes skin allergies for at least 1 week after application, when in contact with parts of the neck and face. I do not recommend this product.
Géraldine M.
purchased on 21/01/2024
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1/5
★☆☆☆☆
I'm very disappointed with my purchase 🙁 1- I bought a beginner pack, there are no instructions included. 2 - the quality of the varnishes is mediocre, they started to flake after 3 days. 3 - video on their website misleading regarding application times and remover! On the video, the varnish seems to come off very, very easily, but it doesn't!!! In order to have a longer-lasting varnish (which still flaked after 5 days, but it's better than 3), I doubled the application times they indicated. Finally, in order to remove the varnish, you not only have to file your nails beforehand, then double or even triple the application time indicated, then scrape with a tool not supplied. In short, I absolutely do not recommend this brand!
Laura C.
purchased on 23/01/2024
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1/5
★☆☆☆☆
The nail polishes are very thick and take too long to dry (about 2 hours) for UV/LED.
Marta L.
purchased on 22/01/2024
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1/5
★☆☆☆☆
Quality products. Excellent service.
Stephanie P.
purchased on 21/01/2024
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1/5
★☆☆☆☆
My fingers hurt from the very first use
Samia N.
purchased on 21/01/2024
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1/5
★☆☆☆☆
Unfortunately, the paint only lasts a few days, despite proper application
Suzana B.
purchased on 19/01/2024
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1/5
★☆☆☆☆
Semi-permanent varnish lasts less than a week. What's more, you have to spend more than 3 minutes under the lamp for it to dry, which takes a very long time each time.
Lou C.
purchased on 20/01/2024
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1/5
★☆☆☆☆
Unclear instructions on the site about returns. I had to make one but never received a refund. I will never repurchase from them again.
Aurora A.
purchased on 18/01/2024
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1/5
★☆☆☆☆
Nail varnish that rips nails off! impossible to remove even after 20 minutes of soaking! to be avoided
Gaelle H.
purchased on 14/01/2024
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1/5
★☆☆☆☆
The only good thing is the lamp, because the nail polishes are horrible, I have used them twice and the brush is already dry and with lumps.
Marta P.
purchased on 13/01/2024
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1/5
★☆☆☆☆
I'm very disappointed with the products... despite having followed all the steps meticulously, I had to redo my manicure twice in two weeks because the varnish flaked a few days after application... Although application is easy, the steps well explained and the colors very pretty, the hold is not at all up to scratch, yet this is normally why we buy semi-permanent ... super disappointed.
Zoe P.
purchased on 10/01/2024
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1/5
★☆☆☆☆
Price increases during sales
Victoria C.
purchased on 10/01/2024
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1/5
★☆☆☆☆
I don't like it. I have used others until I decided to buy one of my own and nothing to do with it.
Rosa S.
purchased on 10/01/2024
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1/5
★☆☆☆☆
I bought the Sphère Nude Kit and I'm not at all satisfied with my purchase. Firstly, the box arrived all broken, damaged and half-opened. Then, after doing my nails several times with the machine and polish supplied, I realize that after a week maximum, everything has to be redone. The nail polish is cracked, bubbles and even peels off, so the quality needs to be reviewed. In short, I'm not at all happy with my purchase, especially as on top of that, customer service didn't compensate me. I wouldn't recommend it at all.
Tifanny R.
purchased on 07/01/2024
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1/5
★☆☆☆☆
Good evening, sorry, no, absolutely not comfortable. The varnish is much too thick
Laetitia L.
purchased on 06/01/2024
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1/5
★☆☆☆☆
Varnish not opaque I threw the whole thing in the garbage can The removal is dreadful
Cathy M.
purchased on 04/01/2024
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1/5
★☆☆☆☆
Disappointed product does not last 3 weeks, poor quality varnish. UV lamps poor. Cc
Charlotte L.
purchased on 01/01/2024
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1/5
★☆☆☆☆
I loved the product, but I found the service to be terrible, I made my purchase paying for express shipping and after making two claims I received it in 19 days. I have been refunded the shipping money but in the end I did not have the package on time as it was for a gift. I bought it here because they assured me the delivery and in the end they didn't deliver.
Ana E.
purchased on 28/12/2023
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1/5
★☆☆☆☆
The lamp doesn't work - the varnish comes off in 24 hours - useless purchase
Célia D.
purchased on 28/12/2023
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1/5
★☆☆☆☆
It said 4 days and I have been waiting 20 days or more.
Maria M.
purchased on 28/12/2023
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1/5
★☆☆☆☆
The varnish does not last long after 2 days it began to remove at the tip of the nail!!!!
Marie V.
purchased on 27/12/2023
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1/5
★☆☆☆☆
I still haven't received my order almost 1 month later! And I haven't heard back from you.
Celine O.
purchased on 15/12/2023
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1/5
★☆☆☆☆
Negative experience with shipping! I entered express delivery at a shipping point and the package arrived after 1 month almost. I don't think I will order from this site again.
Irene V.
purchased on 15/12/2023
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1/5
★☆☆☆☆
The lamp does not work. I am still waiting for a response to make the change.
Maria Del Carmen C.
purchased on 17/12/2023
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1/5
★☆☆☆☆
The uv lamp didn't work on receipt, I was promised a replacement, but to date I haven't received one.... The whole kit I bought is unusable, very disappointed by this purchase.
Sylvie L.
purchased on 14/12/2023
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1/5
★☆☆☆☆
Very unserious site. Not at all commercial and knew to solve the problems of the absent subscriber.
Benjamin C.
purchased on 10/12/2023
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1/5
★☆☆☆☆
Package not received, said lost, customer service offered to send it back to me but in doubt that it would reach me I preferred to get a refund, but the latter does not correspond to the amount of my order either (order refunded, but my complete kit semi-permanent was not) therefore order refunded a 1/4. I'm really disappointed
Sabrina M.
purchased on 10/12/2023
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1/5
★☆☆☆☆
Offered as a Christmas gift today andThe lamp does not work!!!
Vanessa S.
purchased on 28/11/2023
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1/5
★☆☆☆☆
Varnishes that do not catalyse well at all I do not recommend this range
Mathilde S.
purchased on 02/12/2023
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1/5
★☆☆☆☆
It's been several times that I've contacted customer service regarding the non-receipt of this parcel. I wanted to give my daughter a great present, but to no avail. An inquiry was made with the carrier who closed the file that I sent to you by the way, and since then nothing... no one informs me of the progress of my case. I'm really disappointed, mainly because my daughter won't be getting her semi-permanent as planned, and I ordered well in advance so as not to have any problems. Too bad, I'm waiting for my refund and for someone to get back to me Frédérique Weingaertner
Frédérique W.
purchased on 27/11/2023
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1/5
★☆☆☆☆
Super
Nadine M.
purchased on 24/11/2023
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1/5
★☆☆☆☆
I haven't received my order in full, and after two messages to the service department, I still haven't received a reply or a solution... With Christmas only a week away, the gift for my daughter is incomplete and therefore spoiled, I'm very disappointed!
Serge L.
purchased on 25/11/2023
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1/5
★☆☆☆☆
The files were in poor condition (split).
Grall J.
purchased on 24/11/2023
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1/5
★☆☆☆☆
I did not receive the package after 1 month and after reminders
Chiara B.
purchased on 24/11/2023
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1/5
★☆☆☆☆
The product was sticky personally it did not want to catalyze I did not like it at all
Emilie C.
purchased on 11/11/2023
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1/5
★☆☆☆☆
No after-sales service! Unfortunately, for after-sales service to work, we have to send a parcel back at our own expense. From France to Belgium, we're looking at shipping costs of over 15 euros. That quickly cools things down...
Chloé R.
purchased on 06/11/2023
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1/5
★☆☆☆☆
Disappointing quality
Sabine R.
purchased on 07/11/2023
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1/5
★☆☆☆☆
Lamp does not light
Fhalon Q.
purchased on 02/11/2023
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1/5
★☆☆☆☆
The varnishes I ordered are very thick and therefore difficult to apply. I am disappointed
Bodin V.
purchased on 01/11/2023
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1/5
★☆☆☆☆
I had understood that they were vegan products. So I developed an allergy, unlike the ODASS varnishes.
Patricia T.
purchased on 26/10/2023
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1/5
★☆☆☆☆
Not satisfied with the product ordered
Aurélie M.
purchased on 19/10/2023
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1/5
★☆☆☆☆
The order did not arrive. I don't know where it is and I can't find a way to get it back.
Maria Dolores P.
purchased on 17/10/2023
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