9.2/10
★★★★★
based on 7324 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
It said 4 days and I have been waiting 20 days or more.
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Maria M.(acheteur vérifié)
purchased on 28/12/2023 
Translated review
1/5
★☆☆☆☆
The varnish does not last long after 2 days it began to remove at the tip of the nail!!!!
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Marie V.(acheteur vérifié)
purchased on 27/12/2023 
Translated review
1/5
★☆☆☆☆
I still haven't received my order almost 1 month later! And I haven't heard back from you.
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Celine O.(acheteur vérifié)
purchased on 15/12/2023 
Translated review
1/5
★☆☆☆☆
Negative experience with shipping! I entered express delivery at a shipping point and the package arrived after 1 month almost. I don't think I will order from this site again.
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Irene V.(acheteur vérifié)
purchased on 15/12/2023 
Translated review
1/5
★☆☆☆☆
The lamp does not work. I am still waiting for a response to make the change.
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Maria Del Carmen C.(acheteur vérifié)
purchased on 17/12/2023 
Translated review
1/5
★☆☆☆☆
The uv lamp didn't work on receipt, I was promised a replacement, but to date I haven't received one.... The whole kit I bought is unusable, very disappointed by this purchase.
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Sylvie L.(acheteur vérifié)
purchased on 14/12/2023 
Translated review
1/5
★☆☆☆☆
Very unserious site. Not at all commercial and knew to solve the problems of the absent subscriber.
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Benjamin C.(acheteur vérifié)
purchased on 10/12/2023 
Translated review
1/5
★☆☆☆☆
Package not received, said lost, customer service offered to send it back to me but in doubt that it would reach me I preferred to get a refund, but the latter does not correspond to the amount of my order either (order refunded, but my complete kit semi-permanent was not) therefore order refunded a 1/4. I'm really disappointed
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Sabrina M.(acheteur vérifié)
purchased on 10/12/2023 
Translated review
1/5
★☆☆☆☆
Offered as a Christmas gift today andThe lamp does not work!!!
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Vanessa S.(acheteur vérifié)
purchased on 28/11/2023 
Translated review
1/5
★☆☆☆☆
Varnishes that do not catalyse well at all I do not recommend this range
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Mathilde S.(acheteur vérifié)
purchased on 02/12/2023 
Translated review
1/5
★☆☆☆☆
It's been several times that I've contacted customer service regarding the non-receipt of this parcel. I wanted to give my daughter a great present, but to no avail. An inquiry was made with the carrier who closed the file that I sent to you by the way, and since then nothing... no one informs me of the progress of my case. I'm really disappointed, mainly because my daughter won't be getting her semi-permanent as planned, and I ordered well in advance so as not to have any problems. Too bad, I'm waiting for my refund and for someone to get back to me Frédérique Weingaertner
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Frédérique W.(acheteur vérifié)
purchased on 27/11/2023 
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1/5
★☆☆☆☆
Super
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Nadine M.(acheteur vérifié)
purchased on 24/11/2023 
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1/5
★☆☆☆☆
I haven't received my order in full, and after two messages to the service department, I still haven't received a reply or a solution... With Christmas only a week away, the gift for my daughter is incomplete and therefore spoiled, I'm very disappointed!
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Serge L.(acheteur vérifié)
purchased on 25/11/2023 
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1/5
★☆☆☆☆
The files were in poor condition (split).
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Grall J.(acheteur vérifié)
purchased on 24/11/2023 
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1/5
★☆☆☆☆
I did not receive the package after 1 month and after reminders
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Chiara B.(acheteur vérifié)
purchased on 24/11/2023 
Translated review
1/5
★☆☆☆☆
The product was sticky personally it did not want to catalyze I did not like it at all
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Emilie C.(acheteur vérifié)
purchased on 11/11/2023 
Translated review
1/5
★☆☆☆☆
No after-sales service! Unfortunately, for after-sales service to work, we have to send a parcel back at our own expense. From France to Belgium, we're looking at shipping costs of over 15 euros. That quickly cools things down...
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Chloé R.(acheteur vérifié)
purchased on 06/11/2023 
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1/5
★☆☆☆☆
Disappointing quality
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Sabine R.(acheteur vérifié)
purchased on 07/11/2023 
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1/5
★☆☆☆☆
Lamp does not light
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Fhalon Q.(acheteur vérifié)
purchased on 02/11/2023 
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1/5
★☆☆☆☆
The varnishes I ordered are very thick and therefore difficult to apply. I am disappointed
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Bodin V.(acheteur vérifié)
purchased on 01/11/2023 
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