Customer reviews of Mercorne

9,6 /10

Based on 2 237 published reviews

5 2 018 90% 4 125 6% 3 42 2% 2 19 1% 1 33 1%

Summary of reviews

Mercorne consistently delivers fast service and shipping, with responses that address problems promptly and a professional, courteous approach in customer interactions. Customers praise the reliability of on-time deliveries and the quality and accuracy of products, noting materials such as knife handle materials, wood, and mother-of-pearl as well as careful, compliant packaging and precise delivery. The store’s customer service is highlighted as helpful and responsive, with positive experiences including personalized assistance, easy communication for special requests, and a seamless ordering process. Overall, shoppers describe a broad selection, rapid fulfillment, and strong satisfaction with product quality and reliability.

All reviews

Vincent P.

Published on 22/09/2023 à 08h34 following a purchase from 06/09/2023

Delivery confirmed and fast

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Mehaule A.

Published on 22/09/2023 à 05h04 following a purchase from 05/09/2023

apart from confusing my first and last names, I'm satisfied with my purchase! admittedly, I might have liked to look at the other products, but the company is not at fault!

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PATRICK V.

Published on 21/09/2023 à 19h33 following a purchase from 05/09/2023

Perfect. No complaints

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Michel H.

Published on 21/09/2023 à 18h02 following a purchase from 04/09/2023

A warm welcome that makes you want to come back again, especially as the exhibition is a dream come true!

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Damien S.

Published on 21/09/2023 à 11h49 following a purchase from 05/09/2023

Super quality, thank you

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Benjamin K.

Published on 21/09/2023 à 11h43 following a purchase from 04/09/2023

Great Shop. Great products.

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Denis R.

Published on 20/09/2023 à 20h31 following a purchase from 03/09/2023

Good, just as I expected

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Rene M.

Published on 20/09/2023 à 18h01 following a purchase from 04/09/2023

Always perfect.

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Edouard M.

Published on 20/09/2023 à 10h18 following a purchase from 01/09/2023

Small problem with the items in my order. Customer service was impeccable. Thank you

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Gilles P.

Published on 20/09/2023 à 10h04 following a purchase from 04/09/2023

Nothing to report... good quality as expected!

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Pascal L.

Published on 20/09/2023 à 08h31 following a purchase from 04/09/2023

Well-packaged products Quality delivered Fast delivery

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david S.

Published on 20/09/2023 à 07h12 following a purchase from 01/09/2023

quality product, fast delivery, often good value for money

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Roland B.

Published on 19/09/2023 à 16h47 following a purchase from 02/09/2023

Superb equipment and delivery ok Thank you

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Willem D.

Published on 19/09/2023 à 15h50 following a purchase from 03/09/2023

Everything as expected, always a pleasure to shop here.

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Fabrice B.

Published on 19/09/2023 à 15h37 following a purchase from 01/09/2023

Very fast shipping, products as expected, shipping costs contained. Very good

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thierry F.

Published on 19/09/2023 à 15h36 following a purchase from 01/09/2023

Fast, safe, serious, always listening . when you come to the site of La Monnerie always good advice! Don't change a thing !!!

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michel F.

Published on 19/09/2023 à 15h23 following a purchase from 02/09/2023

Super delivery within a week by mondial Relay

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Jérémy C.

Published on 17/09/2023 à 16h20 following a purchase from 30/08/2023

Wonderful choice of precious woods! Thank you

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Yann T.

Published on 17/09/2023 à 06h09 following a purchase from 31/08/2023

Delivery ok, the seller cares about the delivery.

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laurent F.

Published on 16/09/2023 à 17h59 following a purchase from 28/08/2023

beautiful flattened horns, easy to work even if not quite flat . Nice work .

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santi C.

Published on 16/09/2023 à 09h07 following a purchase from 31/08/2023

Always on top

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Fabrice P.

Published on 14/09/2023 à 12h34 following a purchase from 29/08/2023

Fast

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Steve D.

Published on 13/09/2023 à 10h45 following a purchase from 25/08/2023

The steel bar received was twisted into the shape of the board on which it was delivered.

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Response from Mercorne Published on 15/09/2023

Hello,
We apologize for the inconvenience.
the following code will generate a 10 euro discount on your next order
code 7X2IITJE
with kind regards,
olivier

jean-philippe P.

Published on 13/09/2023 à 08h41 following a purchase from 28/08/2023

I received my order very quickly

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Arthur D.

Published on 13/09/2023 à 06h58 following a purchase from 27/08/2023

Mercorne is a very good cutlery site with varied, good-quality products at very affordable prices, perfect for beginners or the experienced. Without doubt one of the best sites I've seen, I highly recommend it.

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jacques G.

Published on 13/09/2023 à 05h22 following a purchase from 28/08/2023

Top site, 5 stars

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franck B.

Published on 12/09/2023 à 17h16 following a purchase from 26/08/2023

fast and helpful I'll be back

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reno B.

Published on 12/09/2023 à 15h04 following a purchase from 27/08/2023

Tiptop

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Harbeer C.

Published on 12/09/2023 à 12h21 following a purchase from 01/08/2023

excellent service

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Arnaud E.

Published on 09/09/2023 à 15h57 following a purchase from 24/08/2023

This isn't the 1st time I've shopped with you, I'm very satisfied with the products and your responsiveness. I will buy from you again.

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peter H.

Published on 07/09/2023 à 08h42 following a purchase from 22/08/2023

Alle bestellingen van Mercorne werden snel geleverd en zijn zoals beschreven op hun website. Correcte prijzen ook.

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David J.

Published on 06/09/2023 à 17h41 following a purchase from 15/08/2023

very well

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Kevin B.

Published on 06/09/2023 à 09h14 following a purchase from 21/08/2023

Top-notch, as usual

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Gilbert V.

Published on 06/09/2023 à 08h42 following a purchase from 21/08/2023

This was my first purchase from Mercorne, and I'm pleased with both the products ordered and the shipping and delivery times.

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jean-jacques V.

Published on 06/09/2023 à 06h16 following a purchase from 20/08/2023

No problems with delivery times and quality

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nicolae I.

Published on 02/09/2023 à 22h26 following a purchase from 15/08/2023

Top quality products!

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Vivien F.

Published on 02/09/2023 à 14h18 following a purchase from 17/08/2023

Solid Micarta block with a good polished finish.

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SIDJY L.

Published on 02/09/2023 à 14h07 following a purchase from 17/08/2023

Top of the unbeatable top 👍👌

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Maxime V.

Published on 02/09/2023 à 08h28 following a purchase from 17/08/2023

Very good clear site very responsive delivery arrived quickly

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BERTRAND R.

Published on 01/09/2023 à 03h15 following a purchase from 14/08/2023

Top quality materials fast shipping nickel communication

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