Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

All reviews

J
Jesús R.
Rating: 5 out of 5
following a purchase from 28/03/2024
Everything perfect, if it is true that it would be cool to give away some stickers or something like that to embroider it then it would be 10/10
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Cesar L.
Rating: 5 out of 5
following a purchase from 13/03/2024
It arrived quickly and in good condition. Everything perfect
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Bernardo M.
Rating: 5 out of 5
following a purchase from 31/03/2024
Everything perfect
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Hugo F.
Rating: 5 out of 5
following a purchase from 01/04/2024
Good and fast service.
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C
Carl-Hugo M.
Rating: 2 out of 5
following a purchase from 20/03/2024
Stop using GLS immediately, they are ruining your reputation.
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Response from Mundo-Surf
Hello Carl-Hugo and thank you for your order. Your delivery was slightly delayed due to the weekend and the Easter holidays when no deliveries were made. We assure you that it will go more smoothly next time.

Yours sincerely, Ignacio from Customer Service.
R
Ricki A.
Rating: 5 out of 5
following a purchase from 01/04/2024
Everything was perfect. Very fast service.
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Loris L.
Rating: 5 out of 5
following a purchase from 25/03/2024
Perfect Board, thank you!
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Cynthia C.
Rating: 5 out of 5
following a purchase from 23/03/2024
Very good quality, fits perfectly on the seat and the strap keeps the cover in place.
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Guilherme C.
Rating: 1 out of 5
following a purchase from 26/03/2024
Ocorreu algum erro no sistema e meu pedido veio completamente errado
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Response from Mundo-Surf
Hello Guilherme, and thank you for your order. Your order states that it was made with a size M Billabong Intruder wetsuit. This is the model we sent correctly according to your order and recorded by the system. In any case, if it's not the size you wanted, as you mentioned via WhatsApp, you can exchange the size if necessary.

Best regards,
Ignacio from Customer Support.
E
Enrique Angel R.
Rating: 5 out of 5
following a purchase from 26/03/2024
Secure purchase.
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A
Alberto F.
Rating: 5 out of 5
following a purchase from 26/03/2024
Perfect. Fast and professional service. The board and the invention arrived in one day (to Galicia), perfectly packed and without any scratches. I will definitely buy here again!
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JOSU B.
Rating: 5 out of 5
following a purchase from 15/03/2024
Very good store for surfing and bodyboarding equipment, good prices, friendly, solve any kind of doubt. I will buy again without a doubt.
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Albert G.
Rating: 5 out of 5
following a purchase from 18/03/2024
The order was fast and efficient. But the product was damaged. It was a grip for the tail of the board, it was a soft board, we cleaned the surface well, let it dry, hooked it and waited more than 24 hours before use, but it came unhooked at the first use. Aren't the grips suitable for soft boards? Thanks anyway. Regards,
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Ivan T.
Rating: 5 out of 5
following a purchase from 25/03/2024
Fast and effective. I will trust them again.
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R
Rita D.
Rating: 5 out of 5
following a purchase from 23/03/2024
Very fast delivery and well conditioned material.
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Vanessa G.
Rating: 5 out of 5
following a purchase from 26/03/2024
Everything went perfectly
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sarah I.
Rating: 5 out of 5
following a purchase from 25/03/2024
Fast and good
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Thomas W.
Rating: 4 out of 5
following a purchase from 19/03/2024
A wide choice of models and sizes for bodyboard fins. Delivery time respected. I recommend 👌
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Jose C.
Rating: 5 out of 5
following a purchase from 24/03/2024
Excellent service, as always. I highly recommend it.
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alan C.
Rating: 5 out of 5
following a purchase from 17/03/2024
Very good communication and smooth running
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M
Mickael K.
Rating: 5 out of 5
following a purchase from 21/03/2024
Great communication and fast shipping with great packaging!
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Pedro M.
Rating: 5 out of 5
following a purchase from 22/03/2024
Very happy with my purchase. Quick delivery.
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D
damien A.
Rating: 5 out of 5
following a purchase from 18/03/2024
Top and fast !!!!
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Elias L.
Rating: 5 out of 5
following a purchase from 21/03/2024
Fast shipping without any inconvenience
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M
Michel B.
Rating: 5 out of 5
following a purchase from 24/02/2024
Super
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Tomas N.
Rating: 5 out of 5
following a purchase from 17/03/2024
Fast and as pictured
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DEMELSA C.
Rating: 5 out of 5
following a purchase from 19/03/2024
perfect. fast shipping.
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Vincenzo E.
Rating: 5 out of 5
following a purchase from 14/03/2024
Fast, professional and always respond promptly if there is a problem.
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Giovanni P.
Rating: 5 out of 5
following a purchase from 09/03/2024
Super parcel
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Pablo Q.
Rating: 5 out of 5
following a purchase from 12/03/2024
All correct
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M
Massimo L.
Rating: 5 out of 5
following a purchase from 11/03/2024
Perfect items and shipped quickly. Great store!
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D
Daniel G.
Rating: 5 out of 5
following a purchase from 07/03/2024
Very good in-store service, great professionals, and impeccable after-sales service.
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Ignacio L.
Rating: 5 out of 5
following a purchase from 12/03/2024
All great
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R
Rafael Patricio T.
Rating: 5 out of 5
following a purchase from 13/03/2024
Correct delivery as notified and expected. Very good service 👌
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S
Soeren W.
Rating: 5 out of 5
following a purchase from 14/03/2024
Everything is perfect!
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M
Magali M.
Rating: 5 out of 5
following a purchase from 11/03/2024
Perfect transaction, very fast delivery
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David G.
Rating: 5 out of 5
following a purchase from 12/03/2024
The nicest and most helpful customer service personnel you'll ever find. Large stock of materials.
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M
Mykhail M.
Rating: 5 out of 5
following a purchase from 08/03/2024
otimo!
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M
Markus D.
Rating: 5 out of 5
following a purchase from 11/02/2024
Easy process, quick delivery, friendly contact. Very helpful also with resolving a problem.
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M
Marco P.
Rating: 5 out of 5
following a purchase from 22/02/2024
Very good.
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