Customer reviews of Mundo-Surf

P

Purificacion H.

Rating: 5 out of 5

Published on 09/01/2024 à 07h08 following a purchase from 15/12/2023

Very good service

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M

Miguel Angel S.

Rating: 4 out of 5

Published on 08/01/2024 à 16h18 following a purchase from 02/01/2024

The shipment was fast. But the waterproof backpack was 30 l instead of 40 l. It was to give as a gift and I had ordered them in 40 l. I called them and they offered me a solution immediately. I called them and they offered me a solution immediately. Let's see if they pick up the old one and deliver the new one soon.

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Dimitri B.

Rating: 5 out of 5

Published on 08/01/2024 à 14h42 following a purchase from 31/12/2023

!

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cristina F.

Rating: 2 out of 5

Published on 08/01/2024 à 11h08 following a purchase from 20/12/2023

I paid 25€ extra to receive the package by Christmas as per the info during payment and instead it arrived on the 28th.I requested a refund and they did not consider me!!! Congratulations!!!

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Response from Mundo-Surf Published on 05/04/2024

Hello Cristina and thank you for your order. Your order was shipped to Italy with a 2-3 day express service with UPS. Taking into account that it was shipped on Thursday, December 21, it was delivered on the third business day. However, because December 23, 24 and 25 were holidays, delivery was not possible. Receiving it before Christmas in Italy was not possible because we do not have 24-hour shipping.

We apologize for the inconvenience.
Sincerely, Ignacio from customer service.

O

Olivia Victoria D.

Rating: 5 out of 5

Published on 08/01/2024 à 06h06 following a purchase from 04/01/2024

Quality products and the package arrived in less than 24 hours.

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Javier R.

Rating: 5 out of 5

Published on 07/01/2024 à 19h33 following a purchase from 04/01/2024

Everything went as expected. Perfect!

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Jose Manuel G.

Rating: 5 out of 5

Published on 07/01/2024 à 18h44 following a purchase from 02/01/2024

Material de 1°

A

Alejandro C.

Rating: 5 out of 5

Published on 07/01/2024 à 12h53 following a purchase from 02/01/2024

Ok

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cristina L.

Rating: 5 out of 5

Published on 06/01/2024 à 23h17 following a purchase from 30/12/2023

Very good

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Gwilherm T.

Rating: 5 out of 5

Published on 06/01/2024 à 22h53 following a purchase from 30/12/2023

Very good!

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Rafael L.

Rating: 5 out of 5

Published on 06/01/2024 à 18h50 following a purchase from 02/01/2024

Fully satisfied

F

Fernando R.

Rating: 5 out of 5

Published on 06/01/2024 à 15h30 following a purchase from 30/12/2023

All correct.

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Maria R.

Rating: 5 out of 5

Published on 06/01/2024 à 13h10 following a purchase from 26/12/2023

Muito Bom

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María Eulalia R.

Rating: 5 out of 5

Published on 05/01/2024 à 13h41 following a purchase from 29/12/2023

Easy to perform and fast service

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Irene G.

Rating: 5 out of 5

Published on 04/01/2024 à 20h20 following a purchase from 02/01/2024

Everything is perfect. The product, the service, the information provided (fast and clear). Thank you for everything.

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macarena C.

Rating: 5 out of 5

Published on 04/01/2024 à 17h07 following a purchase from 02/01/2024

Everything is perfect!

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juan antonio H.

Rating: 5 out of 5

Published on 04/01/2024 à 17h00 following a purchase from 27/12/2023

Great professionals, fast solutions. The order arrived perfectly packed and in 24h being in holidays. Highly recommended and this is what Uncle Ray from Campo Loco says.

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F

fatima C.

Rating: 5 out of 5

Published on 04/01/2024 à 15h05 following a purchase from 28/12/2023

5

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Rebecca M.

Rating: 5 out of 5

Published on 04/01/2024 à 13h04 following a purchase from 26/12/2023

Super fast delivery, fair prices - everything top!

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Henar M.

Rating: 5 out of 5

Published on 02/01/2024 à 18h07 following a purchase from 27/12/2023

Very good quality products. The glue and patches work great, and the explanatory videos are very very helpful.

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R

ruben R.

Rating: 5 out of 5

Published on 02/01/2024 à 12h59 following a purchase from 23/12/2023

Good

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Sara A.

Rating: 5 out of 5

Published on 01/01/2024 à 12h32 following a purchase from 28/12/2023

The website is very intuitive and easy to use and the order arrived very quickly.

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Raquel P.

Rating: 3 out of 5

Published on 30/12/2023 à 15h04 following a purchase from 25/12/2023

Suit bag surfs too small 🤦‍♀️

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Response from Mundo-Surf Published on 01/02/2024

Hello Raquel and thank you for your order. The waterproof bag in your order has a capacity of 5L. If you see that you need something bigger, you can change the bag without any problem.
Here you can see all the bags for larger suits:
https://www.mundo-surf.com/es/149-bolsas-para-trajes-de-neopreno

If you have any questions, please contact us :)
Ignacio, customer service

X

Xavier G.

Rating: 5 out of 5

Published on 30/12/2023 à 14h20 following a purchase from 24/12/2023

Very good

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Miguel E.

Rating: 5 out of 5

Published on 30/12/2023 à 12h58 following a purchase from 27/12/2023

Serious company with good service and good products.

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DÉBORA T.

Rating: 5 out of 5

Published on 29/12/2023 à 22h14 following a purchase from 26/12/2023

All very good, easy page and very fast shipping.

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R

rocio G.

Rating: 5 out of 5

Published on 29/12/2023 à 18h47 following a purchase from 27/12/2023

Friendly and professional service. They have a wide variety of products in stock in their online store.

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france D.

Rating: 5 out of 5

Published on 29/12/2023 à 17h06 following a purchase from 18/12/2023

Perfect

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jadran S.

Rating: 5 out of 5

Published on 29/12/2023 à 10h09 following a purchase from 07/12/2023

Timely shipment and material received as requested

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Jesus F.

Rating: 5 out of 5

Published on 28/12/2023 à 13h28 following a purchase from 22/12/2023

Correct order and on time delivery, very satisfied with price and service.

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gonzalo G.

Rating: 5 out of 5

Published on 26/12/2023 à 06h56 following a purchase from 19/12/2023

Very fast, very correct and recommendable

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NATHALIE N.

Rating: 5 out of 5

Published on 25/12/2023 à 18h27 following a purchase from 22/11/2023

Perfect

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Roberto A.

Rating: 5 out of 5

Published on 24/12/2023 à 15h34 following a purchase from 20/12/2023

Fast delivery and everything correct

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Annelise G.

Rating: 5 out of 5

Published on 24/12/2023 à 12h57 following a purchase from 19/12/2023

Order arrived quickly

J

Jacques S.

Rating: 5 out of 5

Published on 23/12/2023 à 18h40 following a purchase from 17/12/2023

Package received on time and well packaged

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Carlos M.

Rating: 5 out of 5

Published on 23/12/2023 à 18h27 following a purchase from 21/12/2023

Everything was perfect.

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Sabrina G.

Rating: 5 out of 5

Published on 23/12/2023 à 17h50 following a purchase from 19/12/2023

Rapido

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Jose Manuel M.

Rating: 5 out of 5

Published on 23/12/2023 à 16h39 following a purchase from 20/12/2023

Excellent service and competitive prices.

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Claire B.

Rating: 5 out of 5

Published on 23/12/2023 à 16h35 following a purchase from 16/12/2023

Hello. The product meets my expectations. Delivery was fast. And bravo for the humour and good humour in the order confirmation/tracking messages!

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J

Jose Manuel G.

Rating: 5 out of 5

Published on 23/12/2023 à 09h05 following a purchase from 17/12/2023

Ease, speed and product quality. It couldn't be better

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