Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

All reviews

F
fatima P.
Rating: 5 out of 5
following a purchase from 18/03/2023
Magnificent
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A
Allan R.
Rating: 4 out of 5
following a purchase from 01/03/2023
almost perfect!
add cheap shipping methods and it will become perfect ;)
D
David G.
Rating: 5 out of 5
following a purchase from 16/03/2023
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David G.
Rating: 5 out of 5
following a purchase from 16/03/2023
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David G.
Rating: 5 out of 5
following a purchase from 16/03/2023
-
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David G.
Rating: 5 out of 5
following a purchase from 16/03/2023
-
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Gaston F.
Rating: 5 out of 5
following a purchase from 12/03/2023
everything fast and efficient. Better price than in an official neoprene brand store.
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Adelina P.
Rating: 5 out of 5
following a purchase from 19/01/2023
Very satisfied with the purchase and very fast service.
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Nuno D.
Rating: 5 out of 5
following a purchase from 09/03/2023
Muitíssimo bom
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Joao R.
Rating: 5 out of 5
following a purchase from 07/03/2023
All ok
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Alberto S.
Rating: 5 out of 5
following a purchase from 06/03/2023
I like the store because of the amount of variety in the items and the good prices.
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Alejandro R.
Rating: 3 out of 5
following a purchase from 02/03/2023
Hello good morning, I would like you to contact me. The gloves arrived as I ordered them but my son has worn them two days and the seam has opened. I do not know what I should do to contact you and help me thank you.
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Joao M.
Rating: 5 out of 5
following a purchase from 05/03/2023
Fast shipping and everything very well
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Paulo Guilherme J.
Rating: 3 out of 5
following a purchase from 06/03/2023
Fast delivery, but the glue tube was not packed, it was loose, it came loose.
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Alberto P.
Rating: 5 out of 5
following a purchase from 02/03/2023
I had bought a Billabong wetsuit with which I had a problem after only 5 swims. Living in the Canary Islands these situations are scary. Normally with internet suppliers it is complicated to manage the guarantees from the Canary Islands. But I have to say that Mundo Surf made everything easy and I already have my new wetsuit to replace the defective one. Very good customer service! And it also works from the Canary Islands!
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nuno F.
Rating: 5 out of 5
following a purchase from 27/02/2023
Great communication, and fast shipping
L
Luis Miguel A.
Rating: 5 out of 5
following a purchase from 02/03/2023
5 stars without a doubt! I place the order and then talk to them by phone for some doubts and the next day I receive in Cantabria! Delighted with the product and delighted with you!!! Great Surf World I will definitely come back to buy from you!
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M
Mickael M.
Rating: 5 out of 5
following a purchase from 27/02/2023
Fast delivery, attractive price.
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Ricardo L.
Rating: 5 out of 5
following a purchase from 24/02/2023
Very good
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stefano P.
Rating: 5 out of 5
following a purchase from 21/02/2023
Very satisfied for my purchase.
The item is as expected and was delivered in a reasonable time.
L
LUIS S.
Rating: 5 out of 5
following a purchase from 23/02/2023
Undoubtedly the best online store specializing in the world of surfing and bodyboarding. Maximum professionalism and speed!
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Alvaro F.
Rating: 4 out of 5
following a purchase from 20/02/2023
arrived very quickly and as expected
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GERALD L.
Rating: 5 out of 5
following a purchase from 17/12/2022
Professional and fast! Great Tram, great website!! Keep it up!! ??
D
Daniel P.
Rating: 5 out of 5
following a purchase from 20/02/2023
Very fast delivery
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Lukasz R.
Rating: 4 out of 5
following a purchase from 19/02/2023
Product description did not mention too short legs
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MARIA M.
Rating: 5 out of 5
following a purchase from 20/02/2023
Everything is great. Service and quality products.
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Justine M.
Rating: 5 out of 5
following a purchase from 16/02/2023
Perfect
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Alberto P.
Rating: 5 out of 5
following a purchase from 16/02/2023
Perfect
A
Ana F.
Rating: 5 out of 5
following a purchase from 12/02/2023
Muito satisfeita, tiram todas as minhas dúvidas, super profissionais. Obrigada Ganharam uma cliente.
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O
onintza A.
Rating: 5 out of 5
following a purchase from 12/02/2023
Easy and fast, everything perfect.
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Maitane Z.
Rating: 5 out of 5
following a purchase from 10/02/2023
Fast shipping and fantastic customer service. I recommend them 100%.
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Alvar B.
Rating: 5 out of 5
following a purchase from 17/01/2023
All correct
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Eneko L.
Rating: 5 out of 5
following a purchase from 04/02/2023
Perfect, fast shipping and everything OK.
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Daniel A.
Rating: 5 out of 5
following a purchase from 04/02/2023
Very fast delivery
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Julian S.
Rating: 5 out of 5
following a purchase from 11/01/2023
Very easy and fast.
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Cristina F.
Rating: 5 out of 5
following a purchase from 05/02/2023
Fast delivery and ease of online ordering
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Carlos A.
Rating: 5 out of 5
following a purchase from 01/02/2023
very fast shipping!
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norberto F.
Rating: 5 out of 5
following a purchase from 29/01/2023
Impeccable 5 stars
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M
Maitane Z.
Rating: 5 out of 5
following a purchase from 28/01/2023
Order process - very fast delivery. Fantastic customer service.
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Irene L.
Rating: 1 out of 5
following a purchase from 19/01/2023
Mala, I returned the product and since day 1 they sent me the mail that they reimburse me the purchase, today is day 7 and I have not received anything. It is a joke. Of course I will not buy anything again. They do not answer mails or whatsapp.
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Response from Mundo-Surf
Hi Irene. As we have discussed by WhatsApp with you, your refund was made on February 1st. It seems that PayPal had withheld for some reason the money of your refund, but as you and PayPal confirm us, it is already correctly refunded and received in your account. We hope everything has been solved. Best regards. Ignacio from customer service.
P
Pascale J.
Rating: 5 out of 5
following a purchase from 17/01/2023
very responsive customer support!
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Isabel María R.
Rating: 5 out of 5
following a purchase from 21/01/2023
Fast shipping, good reception and in good packaging condition.
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francisco F.
Rating: 5 out of 5
following a purchase from 24/01/2023
Everything perfect
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