Customer reviews of Mundo-Surf

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Xisco M.

Rating: 1 out of 5

Published on 18/08/2023 à 19h59 following a purchase from 10/08/2023

Difficult to return for size change, expensive shipping costs. I will not buy again for the moment!

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Response from Mundo-Surf Published on 06/09/2023

Bonjour Xisco,

Nous sommes désolés de ne pas pouvoir donner les frais de port pour les îles Baléares. Il est vrai que le transport vers les îles est une charrette, nous en assumons une partie en ne facturant que 10,90€ de frais de port, mais nous ne pouvons pas en assumer la totalité. C'est l'inconvénient de vivre au paradis :-)

Nous vous saluons et espérons vous revoir chez mundo-surf,

Sebas

J

John G.

Rating: 5 out of 5

Published on 16/08/2023 à 18h18 following a purchase from 14/08/2023

Awesome service, thank you!

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Thierry T.

Rating: 5 out of 5

Published on 16/08/2023 à 17h34 following a purchase from 08/08/2023

Excellent as usual: fast, efficient.

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Arnaud S.

Rating: 5 out of 5

Published on 16/08/2023 à 16h14 following a purchase from 14/08/2023

Thank you for your responsiveness.

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Emmanuel A.

Rating: 4 out of 5

Published on 16/08/2023 à 11h46 following a purchase from 07/08/2023

Precio contenido, pero GLS no es fiable. Hé esparado el articulo el viernes como previsto, pero nadie ha venido, y peor impossible de saber la nueva fecha de entrega...

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Arthur S.

Rating: 5 out of 5

Published on 15/08/2023 à 19h26 following a purchase from 24/07/2023

I ordered an 8 foot board on Monday and received it on Thursday. Very good experience

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Miguel E.

Rating: 5 out of 5

Published on 15/08/2023 à 12h00 following a purchase from 09/08/2023

Everything was fine. Only a confusion with a product

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Antonio L.

Rating: 5 out of 5

Published on 14/08/2023 à 12h09 following a purchase from 07/08/2023

Perfect

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Ruben N.

Rating: 5 out of 5

Published on 13/08/2023 à 15h42 following a purchase from 09/08/2023

Everything was correct and the service was excellent

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Jordi A.

Rating: 5 out of 5

Published on 13/08/2023 à 15h41 following a purchase from 09/08/2023

fast delivery and perfect order, very efficient!

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Alvaro D.

Rating: 5 out of 5

Published on 13/08/2023 à 14h49 following a purchase from 09/08/2023

Fantastic experience. Perfect everything. 100% recommended. Very professional.

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José Antonio M.

Rating: 5 out of 5

Published on 13/08/2023 à 11h45 following a purchase from 08/08/2023

Great

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Christian M.

Rating: 5 out of 5

Published on 13/08/2023 à 09h10 following a purchase from 09/06/2023

The place to shop! From now on this is the place where I will buy all I need for my next surf-trip! Best price, perfect communication and fast delivery! I couldn't be more happy!

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Bianca L.

Rating: 5 out of 5

Published on 11/08/2023 à 16h22 following a purchase from 24/07/2023

Friendly service. Fast order processing.

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Andrés T.

Rating: 5 out of 5

Published on 11/08/2023 à 12h39 following a purchase from 08/08/2023

All ok

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Franck M.

Rating: 5 out of 5

Published on 11/08/2023 à 12h07 following a purchase from 01/08/2023

Very satisfied with my purchase: delivered in 2 days!

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Rafael R.

Rating: 5 out of 5

Published on 11/08/2023 à 12h07 following a purchase from 08/08/2023

All very good and fast. Great product 100% recommendable.

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Jaime M.

Rating: 5 out of 5

Published on 10/08/2023 à 15h54 following a purchase from 17/07/2023

Everything is perfect. First class material, very good service and excellent prices. It couldn't be better.

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Ana C.

Rating: 5 out of 5

Published on 10/08/2023 à 15h20 following a purchase from 06/08/2023

I miss that at least it came in another type of packaging ...not the suit in a box !!!! But well it came good

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Nuno C.

Rating: 5 out of 5

Published on 09/08/2023 à 09h14 following a purchase from 01/08/2023

All good. App and website needs UX and UI improvements.

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Jose S.

Rating: 2 out of 5

Published on 09/08/2023 à 08h54 following a purchase from 03/08/2023

Assuming that the online store is focused on surfing and assuming that the people who work for the company are professionals in their work because they practice or at least know the sport I do not understand how they can send a high-end wetsuit folded in rectangular folds and stuffed in a cardboard box just over a span wide / long. The wetsuit has been permanently marked without having been used and the neoprene will end up suffering in those areas.

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Response from Mundo-Surf Published on 16/08/2023

Bonjour José,

Nous sommes désolés pour la gêne occasionnée, nous en avons tenu compte et les shorties sont également envoyées dans notre boîte spéciale pour combinaisons, qui est beaucoup plus grande que celle que vous avez reçue. Ne vous inquiétez pas des plis dans le néoprène, ce n'est que lors du stockage, où ils sont pliés en 2 ou 3. Ces plis disparaissent lorsque la combinaison est suspendue et n'affectent pas sa durée de vie.

Merci beaucoup,

Sebas
Responsable du service clientèle.

L

Luis G.

Rating: 3 out of 5

Published on 04/08/2023 à 15h36 following a purchase from 02/08/2023

Perfeito nada a apontar, rápido, bem embalado, igual à descrição, simplesmente perfeito.

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Claudia D.

Rating: 5 out of 5

Published on 04/08/2023 à 11h31 following a purchase from 01/08/2023

The purchase was very easy

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Caio J.

Rating: 5 out of 5

Published on 03/08/2023 à 14h55 following a purchase from 26/07/2023

Fast and simple. Really enjoyable

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Rui E.

Rating: 5 out of 5

Published on 03/08/2023 à 11h53 following a purchase from 24/07/2023

Muito bom. Muitissimo rapidos no envio e na entrega. 5 estrelas.

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Alberto C.

Rating: 5 out of 5

Published on 02/08/2023 à 17h07 following a purchase from 28/07/2023

Everything perfect

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Martin F.

Rating: 5 out of 5

Published on 02/08/2023 à 17h02 following a purchase from 28/07/2023

All very good, simple

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Enrique Jose G.

Rating: 5 out of 5

Published on 02/08/2023 à 07h05 following a purchase from 19/07/2023

Everything perfect

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Belén M.

Rating: 5 out of 5

Published on 01/08/2023 à 21h03 following a purchase from 13/07/2023

I live in the Canary Islands and the order arrived before the established time and everything was ok.

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Javier V.

Rating: 5 out of 5

Published on 01/08/2023 à 10h06 following a purchase from 27/07/2023

Everything perfect, in time and form, thanks for the seriousness.

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Dani D.

Rating: 5 out of 5

Published on 31/07/2023 à 10h14 following a purchase from 12/07/2023

Super satisfied with the purchase and arrived before the estimated date.

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Octavio C.

Rating: 5 out of 5

Published on 31/07/2023 à 09h17 following a purchase from 11/07/2023

Wonderful

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Alexandre H.

Rating: 5 out of 5

Published on 30/07/2023 à 17h57 following a purchase from 21/07/2023

Efficient.

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Wing Ching L.

Rating: 5 out of 5

Published on 29/07/2023 à 18h54 following a purchase from 21/07/2023

Good quality products. Love it.

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Gioele B.

Rating: 5 out of 5

Published on 27/07/2023 à 17h07 following a purchase from 18/07/2023

Wonderful site,courtesy,quality,professionalism and punctuality

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Gabriela G.

Rating: 5 out of 5

Published on 27/07/2023 à 16h03 following a purchase from 16/07/2023

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Gabriela G.

Rating: 5 out of 5

Published on 27/07/2023 à 16h03 following a purchase from 16/07/2023

-

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Gabriela G.

Rating: 5 out of 5

Published on 27/07/2023 à 16h03 following a purchase from 16/07/2023

-

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Gabriela G.

Rating: 5 out of 5

Published on 27/07/2023 à 16h03 following a purchase from 16/07/2023

-

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Pablo P.

Rating: 5 out of 5

Published on 26/07/2023 à 21h20 following a purchase from 20/07/2023

All correct

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Alessandra G.

Rating: 5 out of 5

Published on 26/07/2023 à 15h10 following a purchase from 15/07/2023

Great product,excellent quality of materials,capacious and waterproof

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Agnieszka K.

Rating: 5 out of 5

Published on 24/07/2023 à 17h46 following a purchase from 12/07/2023

Excellent and helpful service. Immidiate redponse to messeges and great attidute.

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Anna O.

Rating: 5 out of 5

Published on 24/07/2023 à 10h45 following a purchase from 12/07/2023

Very good

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